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Stayed for a couple of nights on a business trip. Check in was ok. They could have benefited from a second person at the desk during business hours. The room was basic and mostly quiet. The HVAC was a window unit and a bit loud....More
Response from mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The ColonyResponded 5 days ago
Thank you for taking the time to write a review about your recent stay. It is by receiving comments such as yours, that we are able to identify areas in our service and amenities that require our attention.
We are conveniently located near some...More
The hotel was part of a small complex called The Cascades in The Colony very close to Plano. A number of nice restaurants nearby. Nice rooms; quiet. A good night's sleep. The hallmark as the staff. Extremely friendly. The morning lady at the desk assisted...More
Thank Harold B
Response from mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The ColonyResponded 4 weeks ago
Thank you so much for your kind words about our friendly team, our convenient location and the quality of your stay. We strive every day, to deliver this experience to our guests. Our area continues to grow, and we hope you can come back...More
Basic hotel, nothing to write about no refrigerator in room which does bother me as I do tend to pick up water while coming back from work. I did find it strange that the hotel in Texas(hot humid) has no AC in the hallway. Front...More
Response from mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The ColonyResponded 3 October 2017
We appreciate you taking the time to write about your stay. It is by receiving comments such as yours, that we are able to identify services and amenities that need our attention. We are in the process of securing the best possible combination...More
Nothing special here. The hotel is in a strange location. Right next to a Courtyard and a Res Inn but nowhere near any retail or restaurants. I checked in after 11:00PM and all the lights were out in the lobby and front desk and no...More
Response from mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The ColonyResponded 7 August 2017
We appreciate you taking the time to write us about your recent stay in The Colony. The team is happy that you selected our hotel, however we are disappointed that you did not experience the hotel, like so many guests do every day....More
Spent a week at this property on business travel. The staff was very helpful with any questions/requests. The hotel has tons of amenities for a Fairfield Inn & Suites with access to much more nearby. The rooms and the common areas were in excellent shape....More
Response from mike c, General Manager at Fairfield Inn & Suites Dallas Plano/The ColonyResponded 18 May 2017
We were so happy to read about how happy you were, while we were your home for the week. The team here works hard every day to delver the service that you experienced. Platinum guest's are very important to us, so hearing that...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$83 - US$181 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Also Known As
Fairfield Inn & Suites Dallas Plano / The Colony Hotel The Colony ,
Fairfield Inn And Suites Dallas Plano / The Colony