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Residence Inn Dallas Plano/The Colony

125 reviews
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Traveller (37)
Room & Suite (29)
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Overview
  • Excellent52%
  • Very good28%
  • Average12%
  • Poor4%
  • Terrible4%
Travellers talk about
“front desk”(17 reviews)
“full kitchen”(6 reviews)
“bedroom suite”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
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Offers from Residence Inn Dallas Plano/The Colony
Special Offer: Pampered Pet Package
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (125)Write a Review
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All reviewsfront deskfull kitchenbedroom suitefire pitbasketball courtonly complaintstonebriar mallbusiness tripcouple of nightscomplimentary breakfastcoffee and teadog parkour entire staylegacy centerother guestshome away from hometoll road
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11 - 15 of 122 reviews
Reviewed 7 August 2017 via mobile

We stayed there in a 2 bedroom suite with my husband and 3 small kids on 23rd - 25th July. On 25th afternoon when we checked out, unfortunately I left a bag of shopped items from Allen mall worth around $500 with everything labeled. On...More

Thank mrs_nabil
Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 8 August 2017

Mrs. Nabil, We were pleased that you selected our hotel for your stay in the Colony, however we are disappointed to hear of the situation with your misplaced shopping bag. We do not have a history of issues and most often times the missing item...More

Reviewed 2 July 2017

Room: Spacious and well laid out-good floor-plan. Bed was comfortable. There was lots of counter space, cubbies and drawers in the kitchen and bathroom vanity to put "stuff" Breakfast Nice variety and well maintained. Clean Outside, interior and our room was noticeably clean. Amenities We...More

Thank ozarksportsgal
Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 31 July 2017

Dear Ozarksportsgal, We appreciate the detailed review of your stay with us here. The team here works hard to make sure that our guests have a great experience and your comments are what motivates us even more. They work hard to keep the hotel clean...More

Reviewed 19 June 2017

My family and I chose this Residence Inn because it was close to several places that we were planning to visit as part of our trip to Texas especially the National Video Game Museum and the Dr. Pepper Ballpark. My niece and nephew enjoyed playing...More

Thank Katie B
Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 19 June 2017

Katie, We appreciate you taking the time to write about your experience at the Residence Inn. We were glad to hear that you and your family were able to visit some great attractions, close to the hotel and also utilize the amenities we have on...More

Reviewed 22 May 2017 via mobile

In town to bring our 5 month old baby to meet friends. The King suite was set up nice and comfortable. Loved the fully stocked kitchen. Hotel is dog friendly and has a dog park. We travel everywhere with our dog, so we loved this....More

Thank Jenny D
Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 23 May 2017

Jenny, Thank you for the great feedback, we are so glad to be part of your trip to introduce your newborn to friends. The newly opened dog park is a great addition to the property and am happy to here you were able to take...More

Reviewed 20 May 2017

When you do a weekend away you want things to go easy and smooth. Right through the front door Stacy was waiting with a smile and awesome greeting! This actually makes a difference vs the fake welcomes at some places. She totally new about the...More

Thank scottyp145
Response from mike c, General Manager at Residence Inn Dallas Plano/The ColonyResponded 23 May 2017

Scotty, Your review is exactly what the team here works hard for every day. Thank you for recognizing their efforts. Stacey is a great asset to the team here and her genuine hospitality skills are displayed every day, with every guest. We were glad that...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$106 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (37)
Room & Suite (29)
Dining (2)
Questions & Answers
Ask a question
mrs_nabil
11 August 2017|
AnswerShow all 3 answers
Response from mike c | Property representative |
Greetings, I can be reached in the office at 214-469-2525. I will be on vacation the 11th thru the 21st, and AJ Delarosa will be here in my absence.
0
Votes
Heather A
13 November 2016|
Answer
Response from mike c | Property representative |
Our gust laundry is $2.00 per load for the washer and $2.00 per load for the dryer. I hope this helps, we look forward to having you as our guest.
0
Votes
Room Tips
"Ask for a newer room if you can"
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"Get a room not facing the highway."
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"I would request a room that doesn't face the direction of the outdoor music venue."
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"We were next to highway but room was still quiet."
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