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Courtyard Dallas Plano/The Colony

25 reviews
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Traveller (18)
Room & Suite (24)
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Overview
  • Excellent36%
  • Very good36%
  • Average16%
  • Poor4%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Courtyard Dallas Plano/The Colony
Special Offer: Lava Cantina Package
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Reviews (25)Write a Review
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All reviewsstandard courtyardburgerbed was very comfortablestayed hereparking lotchapelsofalobbymarriottshowerhighwayamenitiesbrandelevatordallas
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1 - 5 of 25 reviews
Reviewed 5 days ago via mobile

Nothing very impressive about our stay. The room were small. Small sink and counter space which is separate from the toilet and tub. The bedding is thin and it took forever for the room to cool down. The sockets by the lights wouldn’t work because...More

Thank Michelle F
Response from mike c, General Manager at Courtyard Dallas Plano/The ColonyResponded 3 days ago

Dear Michelle, Thank your for taking the time to write about your stay at the Courtyard Dallas Plano/The Colony. While our hotel is ranked in the top 20% of over 1000 Courtyards, we are always striving to be better. It is by receiving comments such...More

Reviewed 14 November 2017

This newer Facility has caring and friendly staff, when they had time when not addressing needs of other guest they talked to make me feel welcomed. The room was exactly as requested with my extra blankets. Next time I'm in the area I will select...More

Thank PW541
Response from mike c, General Manager at Courtyard Dallas Plano/The ColonyResponded 7 December 2017

Dear PW541, Thank you so much for your kind words about the team here at the Courtyard. Its comments such as yours, that we work so hard for every day, with every guest. The fact that you felt welcomed in our hotel is best compliment...More

Reviewed 13 November 2017 via mobile

We were in the Dallas area for a memorial service for a family member. This hotel was chosen by location, and The Marriott brand. The noise level was horrible. We felt like the people in the next room were IN our room. We heard everything,...More

Thank pkp85
Response from mike c, General Manager at Courtyard Dallas Plano/The ColonyResponded 13 November 2017

Dear pkp85, We were so glad that yo selected our hotel for your trip to North Texas, however we disappointed to discover that your stay was not as pleasant, as so many of our guest experience, every day. We do have a policy and procedure...More

Reviewed 11 November 2017

Recently stayed at the Courtyard in The Colony. The area is rapidly growing and there are more dinner options coming on line every day. The hotel is also new and has that fresh smell. The rooms are standard Courtyard rooms - neat, clean and adequate....More

Thank David M
Response from mike c, General Manager at Courtyard Dallas Plano/The ColonyResponded 7 December 2017

David M, Thank you for the very descriptive review about your experience at the Courtyard in The Colony, and for positive comments. While we have been open since April of 2016, it is great to hear that we have retained our new cleanliness and scent....More

Reviewed 10 November 2017 via mobile

I have now stayed here twice when in town and i must say that i truly like almost everything about this hotel. The rooms are very nice, modern, with tons of usb charging ports. The staff is excellent, they do everything hey can to accommodate...More

Thank mhegt
Response from mike c, General Manager at Courtyard Dallas Plano/The ColonyResponded 10 November 2017

Dear MHEGT, Thank you so much for taking the time to write about your recent stay with us. The staff here is excellent, and truly enjoys that their efforts every day to make great experiences, is mentioned by our guests. Its is by receiving comments,...More

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About
Amenities
Top amenities
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Details
Price range
US$90 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$90 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (18)
Room & Suite (24)
Dining (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Dana W
9 July 2016|
Answer
Response from mike c | Property representative |
All of our guest rooms include high speed Internet access, 24 hour use of our expanded wellness center, access to the pool and sun deck, 2 hour business center and complimentary parking. We look forward to having you as our... More
0
Votes
Room Tips
"Ask for a room opposite the railroad tracks/highway."
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"Rooms are more like a suite, large and comfortable."
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"Even # rooms face the parking lot, odd # rooms face the highway and overlook a train track. I never heard..."
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