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Fairfield Inn & Suites Houston The Woodlands

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Fairfield Inn & Suites Houston The Woodlands
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97 Reviews from our TripAdvisor Community

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Showing 94: English reviews
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Reviewed 5 days ago NEWvia mobile

My daughter, granddaughter, and myself stayed at this hotel while attending my granddaughter's first communion. The front desk staff was friendly. Upon entering our room there was a strong mildew odor. I did tell the front desk about the problem and she said that due to all the recent rain it effected the air conditioning. They moved us to another...

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Helpful?
Thank SUSAN H
Diana D, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Dear Guest, I apologize you did not enjoy your stay. We do take seriously your comments as it helps us to give better service. Thank you again for your comments & we hope to be able to serve you better next time!

The Woodlands, Texas
Reviewed 1 week ago via mobile

We needed a place for a few nights while our home was being painted, but we didn't want to spend a lot. Our room held all 5 of us, we enjoyed the indoor pool, and the free morning breakfast was a great bonus. The staff was friendly and the rooms clean (though a little tired in appearance). All together it...

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Helpful?
Thank Jayre
Diana D, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Dear Guest, I am delighted we were able to help while your remodeling was occurring & that you enjoyed your stay! We hope to be able to serve you again.

Dallas, Texas
Reviewed 25 March 2017

My son and I were in The Woodlands for a funeral. Check-in time is 3 p.m., the exact time of the service. We explained our situation to a sympathetic person at the front desk, and she found us two rooms about 1 p.m. Rooms were large and clean. Bed was very comfortable. TV worked fine. Internet access was easy. Bathroom...

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Helpful?
Thank outandabout49
Diana D, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Dear Guest, We are happy you have enjoyed staying with us! We hope to serve you again when your travels bring you back to The Woodlands!

Houston, Texas
Reviewed 14 December 2016

Needed a quick trip with our grandson and he needed a pool. The pool was not heated but was swimmable (a little on the chilly side). Hot tub was nice. They could do with a bit better ventilation in the pool area as you could smell the chlorine when you walked in the front door. We enjoyed our early December...

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Helpful?
Thank Mark H
Diana D, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Dear Guest, Thank you for staying with us. We are glad you have enjoyed your stay. We hope to serve you again soon!

San Antonio, Texas
Reviewed 21 November 2016

Once again this year, we stayed at this Fairfield while attending the Renaissance Fair in Plantersville. As in the past, the staff was helpful and friendly and the rooms a great value! Each person we came in contact with at the front desk, was eager to assist us as needed. Each morning, breakfast was included and with employees like Shea,...

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Helpful?
Thank Retiredwithtimetrave
Diana D, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Dear Guests, Thank you for staying with us & for your loyalty to Marriott! We are delighted you have enjoyed your stay & hope to continue to serve you.

Gilbert
Reviewed 31 October 2016

Our room was spacious and clean. The queen beds were so comfortable. The staff was very helpful. Located by a Walmart for quick necessities and food was within walking distance. Great for our softball tournament for four days. Never used the indoor pool but the free breakfast had hot and cold food which was somewhat decent.

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Helpful?
Thank Louis M
Diana D, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Dear Guest, Thank you for staying with us! I am glad you have enjoyed your stay & we hope to serve you again soon.

Reviewed 26 October 2016 via mobile

Decent hotel except for the overpowering smell of mold and mildew and the black mold in the shower stall. Gross and unhealthy. When you first walk in the lobby, you can smell mildew, but, like me, you might be willing to chalk that up to the indoor pool. I had to sleep with the window open (as far as it...

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Helpful?
1Thank Diana G
Diana D, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Dear Guest, Thank you for your comments. I apologize for the condition of the bathroom. We have addressed the issues with the appropriate team members to ensure this is an isolated issue. Again, thank you!

Orlando, Florida
Reviewed 11 October 2016

No complaints here! Good breakfast line-up in comparison to other hotels/properties in this category. Rooms were spacious and clean and had nice, modern touches to them. Felt like a studio apartment. Bathroom was great, too. Staff was nice. Parking gets full but not a bad idea just to park out back. Another entrance is back there, so no worries.

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Helpful?
Thank Brendan D
Diana D, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Dear Guest, We are delighted you have enjoyed your stay. Thank you for choosing to stay with us & we hope to be able to serve you again!

Reviewed 11 September 2016

I was currently staying at the Days Inn down the road paying almost the same price for worse service and a not-so-satisfying room. When I booked my stay at Fairfield Woodlands, I was more than pleased. Not only did I receive a great competing rate, but the staff was extremely professional and were willing to help me out with any...

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Helpful?
Thank anthonydhtx
Diana D, General Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Dear Guest, Thank you for your comments. I will pass this review to Gerald & Chris as a way to encourage them to continue their hard work. Thank you again & we hope to serve you soon!

Nacogdoches, Texas
Reviewed 26 August 2016

I always enjoy staying at this Hotel. The staff is absolutely wonderful. I am met with a smile and a good evening when I walk in the door. They watch the smallest of details as they make sure I have the room type and an extra pillow whenever it is possible. Not only is the from desk staff great, housekeeping...

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Thank smilescofrank
Mickey R, Front Office Manager at Fairfield Inn & Suites Houston The Woodlands, responded to this review

Thank you for reviewing The Fairfield Inn & Suites Houston, The Woodlands. We are delighted to read you have enjoyed our friendly staff and services. We hope to see you again if your travels bring you back to The Woodlands area.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Houston The Woodlands

Address: 16850 I-45 South, The Woodlands, TX 77384
Region: United States > Texas > The Woodlands
Price Range: $149 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Houston The Woodlands 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Houston The Woodlands
Fairfield Inn & Suites Houston The Woodlands Hotel The Woodlands
Fairfield Inn The Woodlands
Fairfield The Woodlands
The Woodlands Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Houston The Woodlands staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Houston The Woodlands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always best to stay away from the elevators. I prefer higher floors.”
outandabout49, 25 Mar 2017 | Read review
“Rooms on the south side should be quieter as we faced North (Willies/Walmart) and there was a car alarm several times at night.”
895MarkH, 13 Dec 2016 | Read review
“The King Suite is huge and definitely a good deal for the price offered. Ask about AAA discount.”
anthonydhtx, 11 Sep 2016 | Read review
“Some complain of noise from the highway on the east side...never bothered me but if you are sensitive it can't hurt to ask.”
stevesR8316FK, 7 Jul 2016 | Read review
“Away from the freeway”
rsfred, 1 Apr 2016 | Read review
5 of 5