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BEST WESTERN PLUS The Woodlands

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224 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS The Woodlands
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Showing 223: English reviews
St. Petersburg, Florida
Reviewed 30 August 2016

They overcharged my credit card. The jacuzzi tub did not work. They did not offer to give any pillows for child who was on the hide-away bed. I feel overcharging a credit card is theft. Prior to this stay I was loyal to Best Western. No more!!!!

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Helpful?
Thank cyoung8050
Jack T, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review

I am sorry about your experience at our hotel and on behalf of my whole team would like to apologize to you for the bad experience you had .

Boerne, Tx, United States
Reviewed 15 August 2016

this was a perfect place for us to stay, as it was near our family gathering. The hotel was easy to find and to get in and out. The property is very nicely maintained, and the staff was very friendly and helpful. A good choice; will use again.

Review collected in partnership with Best Western
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Helpful?
Thank Garry T
Jack T, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review

Thank you for staying with us and for giving us a feedback on your stay. We look forward to see you again and serve you even better.

Richmond
Reviewed 5 August 2016

I always stay at the Best Western Plus in The Woodlands. I have found the property to be well maintained and with a very helpful and courteous staff. It is well located along IH-45 and Tx 242 near shopping, restaurants, entertainment venues, etc.

Review collected in partnership with Best Western
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Helpful?
Thank gordonk825
Jack T, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review

Thank you for staying with us and also for taking the time to review us on Tripadvisor. We are glad we were able to make your stay a good one. We look forward to have you stay with us again .

Seattle, Washington
Reviewed 1 August 2016 via mobile

I thought that the Best Western provided great value compared to area hotels. We stayed for 3 nights. The rooms were good size and equipped with a couch, refrigerator, and microwave. The bed was very comfortable. Staff was friendly and it had easy access to the highway. The pool was just fine, but in this price range that is all...

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Helpful?
Thank travj1212
Jack T, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review

Thank you for your response and comments . We appreciate your feed back and look forward to see you at our hotel again. General Manager

Arlington< TX
Reviewed 12 July 2016 via mobile

I had a business trip, so I brought my family along. My daughters enjoyed the pool and had it to themselves. The pool was clean. The breakfast is included, which saved us some serious cash for a family of four. The room was just OK. I would like to say it was great, but there was a bit of a...

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Helpful?
Thank Bellecake
Jack T, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review

Thank you for staying with us and I appreciate your feedback. I am sorry to hear about your experience with the room and I assure we are looking in to it and will be sure to make you feel better the next time you stay with us.

san antonio, texas
Reviewed 21 June 2016

on a scale of 1-10, I would give this motel a 10 . and desk clerk Kimberly, she is off the scale..Best clerk ever. The room was very comfy and clean. When we walked in to the hotel I commented to my husband that it smelled so very clean. The maids were excellent and helpful as well. Breakfast choices were...

Review collected in partnership with Best Western
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1Thank Jodichisolm
Reviewed 18 June 2016

Nice place - good breakfast - Location Location , Had a Costco right in back of the Hotel that is a + , Had a procedure on my lower back and needed a place to stay over night , My Wife and I really enjoy our stay !

Review collected in partnership with Best Western
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Helpful?
Thank jaycG4239RA
Texas Gulf Coast, Texas
Reviewed 14 June 2016

This property is conveniently located just a few miles from the Mitchell pavilion in the Woodlands, The staff was extremely friendly and helpful and the breakfast was hot and fresh. Nice rooms and a good value. I will be back here when I'm in the area.

Review collected in partnership with Best Western
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Helpful?
Thank brennakis
Cedar Hill, United States
Reviewed 7 June 2016

Staff was helpful. Room was very clean. They were changing out the air conditioner as we trying to get into our room. Had to wait on that. Then there was a popping in the ceiling. Very loud and annoying. Could not rest. They did move us to another room. Did not get soap for our second night stay. It was...

Review collected in partnership with Best Western
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Helpful?
Thank Terri W
Jack T, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

San Jose, California
Reviewed 29 May 2016

From the moment we entered the staff greeted us, with kind words, and were eager to help get us checked in. Our room was clean, spacious, and even though close the the freeway extremely quiet (NO highway noise).

Review collected in partnership with Best Western
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Helpful?
Thank Sharon J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in The Woodlands, Texas, the Best Western The Woodlands offers a wooded, serene location just minutes away from world renowned golfing, fine dining and first class hospital care. The Woodlands is home to many global companies including Anadarko Petroleum, Chevron Phillips and Hewitt Associates. The Best Western The Woodlands offers genuine Texas hospitality with a smile. Customer service is our forte. Cool off in our sparkling pool, exercise in our fitness center, work in our business center or enjoy a hearty breakfast. We have it all. We look forward to taking excellent care of you during your stay. ... more   less 

Additional Information about BEST WESTERN PLUS The Woodlands

Address: 17081 Interstate 45 S, The Woodlands, TX 77385-3302
Region: United States > Texas > The Woodlands
Price Range: $129 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS The Woodlands 2.5*
Number of rooms: 62
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Also Known As:
Best Western The Woodlands Hotel The Woodlands
The Woodlands Best Western
Hotel Style:
#7 Romantic Hotel in The Woodlands
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS The Woodlands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on back of hotel are very quiet.”
 of 5 bubbles coachcanale, 1 Sep 2016 | Read review
“We had a room at the back and had a little traffic noise but nothing to bother us.”
 of 5 bubbles latrevor, 5 May 2016 | Read review
“Rooms opposite the Interstate.”
 of 5 bubbles NOLASIA, 4 Mar 2016 | Read review
“Do not Stay HERE”
  • Really? Just GROSS. Was it ever CLEANED?
 of 5 bubbles rizzo3232, 11 Nov 2015 | Read review
“Lower floor”
 of 5 bubbles catbeckster, 23 Oct 2015 | Read review
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