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The Woodlands Resort

1,344 reviews
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Traveller (398)
Room & Suite (187)
Pool & Beach (85)
Overview
  • Excellent58%
  • Very good24%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“lazy river”(179 reviews)
“golf course”(114 reviews)
“water slides”(71 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from The Woodlands Resort
Hotel deals
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,344)Write a Review
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Traveller rating
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726
323
152
65
51
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21 - 25 of 1,317 reviews
Reviewed 3 weeks ago

This is an excellent looking property, however those running it appear disconnected to the actual service reaching the guests. Staff at the check in counter were excellent, however after that things deteriorate. Buffet food in the main dining room was average: Seafood was not properly...More

Review collected in partnership with this hotel
Thank chad346
Response from woodlandsresort, Manager at The Woodlands ResortResponded 3 weeks ago

chad346, Thank you for your review. We apologize that all aspects of your stay did not exceed your expectations. We strive to provide all of our guests with an exceptional experience so we appreciate your bringing these items to our attention. We hope to have...More

Reviewed 3 weeks ago

Resort and the staff are very nice. The beds are not comfortable, I was there for a training and all of my colleagues stated the same issue. Food was ok and the drinks are overpriced. Cooking with less butter would be appreciated in the future.

Review collected in partnership with this hotel
Thank hannon1881
Response from woodlandsresort, Manager at The Woodlands ResortResponded 3 weeks ago

hannon1881, Thank you for your review. We apologize that your stay did not exceed your expectations. We appreciate your feedback and hope to have another opportunity to serve you again soon and reinstate your trust in The Woodlands Resort. Best regards, Leeann Taylor

Reviewed 3 weeks ago

the first time i been to Houston, and during my 7 days tour, i have got good memory. especially in the woodlands resort. i love the cleaning and betauful environment, the biker, the wooden road, and the friendly service of your guys! i want to...More

Review collected in partnership with this hotel
Thank 360jianli
Response from woodlandsresort, Manager at The Woodlands ResortResponded 3 weeks ago

360jianli, Thank you for your review. We are so pleased that you enjoyed your first trip to the Houston area. We appreciate your feedback and look forward to seeing you again soon for more fun and friendly service. Best regards, Leeann Taylor

Reviewed 3 weeks ago

Overall service is very good, clean, diet, affinity and professional service staff, suggest to strengthen the WIFI signal room, provide shuttle service to the airport . Could you provide Chinese translation, because more and more guests from China If possible. I like this hotel very...More

Review collected in partnership with this hotel
Thank liudongtao
Response from woodlandsresort, Manager at The Woodlands ResortResponded 3 weeks ago

liudongtao, Thank you for your review. We are pleased that you enjoyed your stay. We appreciate your feedback and look forward to another opportunity to serve you in the future. Best regards, Leeann Taylor

Reviewed 3 weeks ago

My wife and I had an amazing time at The Woodlands Resort. We were spoiled, and we were surrounded by attentive staff, a beautiful lake and golf course, superb room accommodations and delicious food. Five-Star service - we will be back!More

Review collected in partnership with this hotel
Thank RMSchulman
Response from woodlandsresort, Manager at The Woodlands ResortResponded 3 weeks ago

RMSchulman, Thank you for your review! We are so glad that you and your wife felt spoiled during your stay with us. It is our goal to provide you with an exceptional experience that you'll always remember. We look forward to seeing you again soon!...More

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Traveller (398)
Room & Suite (187)
Pool & Beach (85)
Dining (73)
Hotel & Grounds (345)
Bathroom (9)
Business Centre & Event Rooms (6)
Family and Play Areas (4)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$168 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in The Woodlands
#3 Family Hotel in The Woodlands
#3 Romantic Hotel in The Woodlands
#6 Business Hotel in The Woodlands
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$168 - US$327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in The Woodlands
#3 Family Hotel in The Woodlands
#3 Romantic Hotel in The Woodlands
#6 Business Hotel in The Woodlands
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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