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Holiday Inn Express & Suites Tyler South

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Holiday Inn Express & Suites Tyler South
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132 Reviews from our TripAdvisor Community

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Showing 130: English reviews
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Dallas, Texas
Reviewed 3 weeks ago

As stated Jimmy, the Bellman was helpful, personable and responsive. The night check-in (forgot her name) was also very helpful and friendly. Had trouble with my card (thought it was fraud) but she was patient until Chase fixed it...Weekend started off badly but thanks to your personnel, quickly got back on track and it ended GREAT!

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Helpful?
Thank ejtownes72143
Reviewed 2 January 2017 via mobile

Very nice clean hotel. We will stay there again. Clean & friendly. The room was great and the shower was very relaxing with a awesome shower head. Very much assistance when asked any questions from the front desk staff. Had a good variety of choices for the morning breakfast.

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Helpful?
Thank Ronnie S
Rockwall, Texas
Reviewed 30 December 2016

This hotel is located near my daughter's family home. Since I'm allergic to her dogs (3) we needed a respite nearby. This was a great choice. We got the room we wanted, had coffee in the room as well as breakfast in the lobby. The bed was clean and comfortable. Extra blankets and pillows were in the room. There was...

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Helpful?
Thank Marilyn H
San Antonio, Texas
Reviewed 8 November 2016

Very nice room with a good breakfast. Enjoyed the fresh cookies in the evening. There were lots of good restaurants in the area. Our only problem was it was dark in the pool area and when I asked about turning the lights on I was told they were on a timer and we'd have to wait until they came on....

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Helpful?
Thank frthbuffy
HolidayInnExpTyler, General Manager at Holiday Inn Express & Suites Tyler South, responded to this review

Thank you so much for your 5-star review and accolades to our colleagues. We take great pride in the service that we provide to our guests and our team will be thrilled to know that their hospitality doesn't go unnoticed. Thank you for being an IHG Rewards Club member, we look forward to welcoming you back soon.

Baltimore, Maryland
Reviewed 9 October 2016 via mobile

Rooms were clean enough, everything worked, decent service, decent breakfast selection. But nothing was pariclurly pleasing. Bed was not comfortable enough to make you want to sleep. Coffee was blah and lukewarm. Breakfast area layout poor.

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Helpful?
Thank dunkmct
HolidayInnExpTyler, General Manager at Holiday Inn Express & Suites Tyler South, responded to this review

We truly appreciate you sharing your experience with us. We are sorry to hear that some aspects of your stay fell below your expectations and wish you hadn't walked away feeling so discontented. We hope you'll give us another chance to make amends to these shortfalls and offer you the experience you deserve in future.

Reviewed 25 September 2016 via mobile

Good accommodations, great location close to UT Tyler, and good breakfast. Limited sized exercise room with room for 4 to work out but I didn't experience any problem during our two night stay. Did not use the pool/hot tub during our stay but understand they also have a sauna. We have tried several other hotels in the area in our...

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Helpful?
Thank Terry F
HolidayInnExpTyler, General Manager at Holiday Inn Express & Suites Tyler South, responded to this review

Thank you so much for your 5-star review and accolades to our colleagues. We take great pride in the service that we provide to our guests and our team will be thrilled to know that their hospitality doesn't go unnoticed. We look forward to welcoming you back soon.

Austin
Reviewed 17 September 2016 via mobile

Very disappointed. We pick hotels when we travel for their indoor pool and hot tub. Hot tub was barely luke warm. Hotel staff's answer - try staying in for 5-10 minutes longer. Ok that's not much for troubleshooting but we did. Still not hot. A disappointing ending to a travel day!

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Helpful?
Thank sgpayne
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Tyler South, responded to this review

Dear sgpayne, Thank you for your stay and leaving us a review. We regret that you did not fully enjoy your stay with us as we fell short in some details especially with the condition of the hot tub facility. We appreciate your comments as it is only with feedback like these that we can continually improve our product and...

Reviewed 29 August 2016

I stayed at this location for a business trip in Tyler, TX. I reserved the room on IHG website and it was pretty smooth. Checking into the hotel was a breeze and the front desk receptionist was very nice and helpful. She quickly got me my room key, explained where the elevators were located and told me about wifi and...

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Helpful?
Thank Steveh1993
HolidayInnExpTyler, General Manager at Holiday Inn Express & Suites Tyler South, responded to this review

Thank you for taking the time to share your experience with us. While we are happy to hear that you enjoyed your overall stay, we must apologize for your disappointment with deleivery service in Tyler TX. We do recommend third party delivery services as that is all that will deliver besides pizza restaurants. We would always like to apologize for...

Waxahachie, Texas
Reviewed 26 August 2016

Hotel staff were outstanding in extending East Texas hospitality. Rooms are spacious and graciously appointed with comfortable furniture and luxurious bedding. Other upscale features included an indoor pool and spa, convenient laundry facilities, gourmet breakfast buffet, and comfortable "welcome home" atmosphere. We look forward to visiting this location again in the future.

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Helpful?
Thank karonstroopeotts
HolidayInnExpTyler, General Manager at Holiday Inn Express & Suites Tyler South, responded to this review

Thank you for your 5-star review of Holiday Inn Express Tyler South. I'm so happy to hear that you were given a warm welcome and 5-star service throughout your stay. We're delighted that you plan to return and hope it's not too long before your next visit.

dallas
Reviewed 9 August 2016

Just wanted to say that I would recommend this property to anyone that visit Tyler,TX. The staff was very courteous and knowledgeable. They made my stay feel like I was at home. They were prompt to all of my request. Thanks for the great hospitality and customer service.

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Helpful?
Thank DallasCookieman
HolidayInnExpTyler, General Manager at Holiday Inn Express & Suites Tyler South, responded to this review

Thank you for your 5-star review of Holiday Inn Express Tyler South. I'm so happy to hear that you were given a warm welcome and 5-star service throughout your stay. We hope that you plan to return and it's not too long before your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Tyler South.Our award-winning hotel near the University of Texas-Tyler is within minutes of the Tyler Pounds Regional Airport and downtown Tyler. The Holiday Inn Express South provides easy access to major Tyler attractions and businesses.Leisure guests will find that our East Texas hotel near Tyler State Park and the Discovery Science Place is the perfect place to stay. Less than five miles from our exceptional accommodations, visitors can observe wildlife at the Caldwell Zoo, tour the historic McClendon House, attend a concert at the Cowan Center or visit the Tyler Municipal Rose Gardens.Convenient for business travelers, our premier lodging is near corporate offices such as Sandrill Inc., Delek Refining Ltd., Suddenlink, Trane and CB & I Howe-Baker. The Harvey Hall Convention Center is located two miles from our Tyler accommodations. Tyler Junior College, Trinity Mother Francis and East Texas Medical Center are also nearby. Additionally, we provide free high-speed, wireless and wired Internet access for your convenience.While lodging in Tyler, Texas, be sure to enjoy our smoke-free hotel's choice amenities. We have a complimentary hot breakfast bar and an indoor pool with a whirlpool and sauna. Our Tyler hotel also has a well-equipped fitness center, convenience store and newsstand, a shoe-shine station and self-laundry services. We hope you will stay at our award winning property during your vacation. ... more   less 

Additional Information about Holiday Inn Express & Suites Tyler South

Address: 2421 E Southeast Loop 323, Tyler, TX 75701
Region: United States > Texas > Tyler
Price Range: $158 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Tyler South 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Tyler South Hotel Tyler
Holiday Inn Express And Suites Tyler South
Tyler Holiday Inn
Hotel Style:
#12 Business Hotel in Tyler
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Tyler South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get one away from the elevators when there is a conference going on.”
 of 5 bubbles Steveh1993, 28 Aug 2016 | Read review
“We requested a room on the bottom floor to be close to the pool so we didn't have to take an elevator to go to the pool.”
 of 5 bubbles texascouple25, 1 Aug 2016 | Read review
“Top floor end of hallway are the quiet ones.”
 of 5 bubbles Golfnut77024, 21 May 2016 | Read review
“ALl rooms I have had are nice and quiet.”
 of 5 bubbles mdland711, 18 May 2016 | Read review
“I've stayed on both sides of the hotel and they were quiet, comfortable and clean.”
 of 5 bubbles KennyZ_13, 2 Oct 2015 | Read review
5 of 5