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Hilton Garden Inn Tyler

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#4 of 38 Hotels in Tyler
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Tyler
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494 Reviews from our TripAdvisor Community

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Showing 493: English reviews
Hurst, United States
Reviewed 4 weeks ago

During the stay, the staff provided service that was above and beyond...making our stay one of the best experiences for a mid-tier hotel EVER! Huge shout out to whole Tyler team. Thanks for the hospitality.

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Helpful?
Thank williamwI441TF
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear William, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

Lorena, United States
Reviewed 4 weeks ago

Probably the best customer service I've experienced from a hotel in a long time and we've stayed at places such as W hotels, Kimpton hotels, etc. in the past year. We walked in to verify our check-in (I checked in online through the app 24 hours in advance which is always a GREAT experience) and were immediately met with a...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 753katrinag
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear 753Katrinag: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

Tyler, Texas
Reviewed 4 weeks ago

Great place to host a family event or party. We celebrated our daughter's 10th birthday here, because it was December and they had the indoor, heated pool. Pool towels were abundant, staff were courteous and friendly, and they never had a problem with us using the side of the pool area to do pizza, cake and presents.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank andrealV1825EB
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Andreal: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

tyler, United States
Reviewed 4 weeks ago

The hotel was more that satisfactory. Its is what Hilton brand is "Quality". The hotel staff was great. The heat on the 3rd floor was somewhat uncontrollable but good overall jike5qrflvbn9ouyqrebnv78qyurbvnquebnovuiqybneoqevuinvqeoiuvnqeoyuvbnyuoadfvbnoiqeuadfnvuiadyofn

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Helpful?
Thank G3259AMgaryf
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear G3259AMgaryf: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

College Station, Texas
Reviewed 14 December 2016

I love staying at Hilton Garden Inn. I can ALWAYS count on the same reliable comfortable rooms. As a Hilton Honors member the upgrades are nice and appreciated. The cooked-to-order breakfast is a nice perk.

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Helpful?
Thank millssharon
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Millssharon: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

Tyler, United States
Reviewed 8 December 2016

This Hilton Garden Inn location in Tyler, TX was a very nice hotel. The hotel has a bar and restaurant and offers complimentary bottled water for HHoners members. I am typically use another brand when traveling on business but after experiencing the Hilton Garden Inn I may give Hilton another try!

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Helpful?
Thank ksc0ttc
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Ksc0ttc: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

Reviewed 7 December 2016

I stay here a few times a year and it's a clean, nice hotel to stay. Location is good with many restaurants and places to shop close by. Fitness center is nice but not open 24 hours, which is my only complaint. Not sure why this can't be changed. Other than that, nice place to stay.

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Helpful?
Thank BTG1119
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear BTG1119: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. We apologize for the fitness center hours, I will get back to my team about that issue.

Houston, United States
Reviewed 4 December 2016

Have stayed here several times and never written a review; always excellent service, clean rooms, and comfortable accommodations. Can always expect a good night's rest, and the staff is always attentive and helpful in any way requested.

Review collected in partnership with Hilton Garden Inn
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Thank Christina H
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Christina: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

Crowley, Texas
Reviewed 29 November 2016

This hotel is Super clean.it's a new hotel with a Convenient location. They offer a Great breakfast ! The rooms are large and clean. The staff was friendly and helpful. I used the digital check in and chose my own room(loved that!)

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Helpful?
Thank Sheriene W
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Sheriene: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

LaMarque
Reviewed 28 November 2016

The staff was very friendly and helpful. The hotel was very nice and extremely clean and neat. I would recommend this hotel and will stay there again. Everyone In our family was very satisfied with their stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank charlottemL2889OC
Rahul P, Front Office Manager at Hilton Garden Inn Tyler, responded to this review

Dear Charlotte: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Tyler is set just five miles south of the city center, just off Highway 69, is in the heart of Tyler’s southern business district, and near the Tyler Rose Garden. The Great American Grill® serves up a hot cooked-to-order breakfast each morning and hearty American dishes for dinner and evening room service. Enjoy complimentary high-speed internet. Host a meeting or banquet in 3,000 sq. ft. of function space and utilize the services in our 24-hour business center. Rejuvenate in the indoor pool, or work out in the fitness center. ... more   less 

Additional Information about Hilton Garden Inn Tyler

Address: 220 E Grande Blvd, Tyler, TX 75703-4276
Region: United States > Texas > Tyler
Price Range: $154 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Tyler 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hilton Garden Inn Tyler Hotel Tyler
Hotel Style:
#3 Romantic Hotel in Tyler
#3 Family Hotel in Tyler
#7 Business Hotel in Tyler
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Tyler staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Hilton Garden Inn Tyler staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Central to lobby is quieter”
 of 5 bubbles fivosgirl, 9 Oct 2016 | Read review
“All rooms are comparable.”
 of 5 bubbles M5682IKmichaelc, 13 Sep 2016 | Read review
“251 is near the dumpsters, which get emptied at 6:30am on Friday mornings!”
 of 5 bubbles Redwolf_Journeys, 23 Apr 2016 | Read review
“room that doesn't face Broadway/69 street and Grande if you are a light sleeper and don't want to hear sirens and engine revings...”
 of 5 bubbles 510danaa, 10 Mar 2016 | Read review
“Rooms in front show off landscaping but are still quiet and have curtains to block out light.”
 of 5 bubbles JanWillis, 13 Dec 2015 | Read review
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