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BEST WESTERN Plus Southpark Inn & Suites

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#5 of 38 Hotels in Tyler
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Plus Southpark Inn & Suites
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278 Reviews from our TripAdvisor Community

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Showing 277: English reviews
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Newton
Reviewed 1 week ago NEW

We found the room impeccable. The staff really impressed us with their helpfulness and genuine cheerfulness from Misty at the front desk to the lady providing the breakfast, to the maid staff. We don't normally remember a stayover because of happy staff, but we both commented on the pleasant people at this location. We enjoyed the breakfast offerings, and again...

Review collected in partnership with Best Western
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Helpful?
Thank Ed D
Kip J, Owner at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you so much! I enjoyed reading your comments. I appreciate you sharing your positive experience with others. We hope to see you again in the near future!

Tomball, United States
Reviewed 2 weeks ago

We stay at this hotel every time we go to Tyler. Staff is friendly, professional and very helpful. Breakfast is always fresh and hot! Great location with lots of different eating places to choose from. Close to the mall and other shopping.

Review collected in partnership with Best Western
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Helpful?
Thank Phillip B
Kip J, Owner at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you so much for the excellent review of our property. It is always great to hear we are doing right by our guest's. I hope you return to stay with us again real soon.

Caddo Mills, Texas
Reviewed 3 weeks ago

We had an excellent time and everyone was helpful and always willing to be there. I have stayed here for three years for this conference and plan on staying as long as it is in Tyler you make my stay enjoyable

Review collected in partnership with Best Western
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Helpful?
Thank peggyw532
Kip J, Owner at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you very much for the great review. We treasure these and always want to improve on guest service. I hope we see you next year, or sooner would be wonderful also.

Palestine, United States
Reviewed 11 January 2017

everything was great, always enjoy my stay front desk are very friendly and helpful. Always very quit and pleasant rooms are nice and clean. The breakfast is always stocked never have to wait on items

Review collected in partnership with Best Western
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Helpful?
Thank Angela J
Kip J, Owner at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you "Angela", for the great review. We are overjoyed when our guests tell others how pleased they were with our property. Hope to see you again in the near future!

Denton, Texas
Reviewed 9 January 2017

I reviewed this hotel back in 2014 after an unexpected 3 week stay when my father was in the ICU in Tyler. I'm coming back to update! We have stayed here a few times since then when we have had to come back to Tyler for medical appointments. Most recently, we stayed there a week at the end of December...

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Thank neverpromised
Kip J, Owner at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you so much, 'Neverpromised"! We always appreciate positive reviews. It is our pleasure to be of service in your time of need, and any time. I hope we see you again real soon for just a fun, leisure trip. Thank you again for all the kind words! We look forward to serving you all in the future.

Bryan, Texas
Reviewed 3 January 2017

I thought i would stay at this property on New Years morning because my family was to tired to drive back to Dallas. The front desk was rude checking out, the room smelled badly, everything is old except the tv. The door of the bathroom was stripped like its been in a flood. It was not good

Review collected in partnership with Best Western
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Helpful?
Thank Kimberly B
BestWesternHotels, Guest Relations Manager at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

We would like to apologize for the room issues you encountered during your recent stay with us, Kimberly. We have alerted our housekeeping staff to the details mentioned in your review and they will be examining each of our guest rooms for these cleanliness issues. Thank you for providing us with feedback and we hope to be able to better...

Fort Worth, Texas
Reviewed 28 December 2016

We have spent our Christmas holiday in this hotel every year for more than 15 years. The staff, even though they're working the holiday, are always friendly and welcoming. We've also seen changes in carpet, furniture, paint, etc. as they've continued to update and maintain the property. There are a couple of 2 room suites available with a king size...

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Helpful?
Thank Michael M
Kip J, Owner at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you Michael M. for the excellent review of our property. I appreciate your kind words and especially appreciate your loyalty to our property. Please introduce yourself next time your in. I would like to welcome you and your family.

Houston, Texas
Reviewed 26 November 2016

Property is very clean Beds are comfortable. Breakfast has a nice selection is fresh and hot. There are many different types of restaurants in the area to choose from. Staff is friendly knowledgeable and customer focused

Review collected in partnership with Best Western
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Helpful?
Thank kdtexas2016
Kip J, Owner at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

We are glad you enjoyed our breakfast and our property. Thank you so much for the great review. Please come and see us again should your travels bring you back to Tyler.

Galena, Kansas
Reviewed 22 November 2016

we booked this room for the impending birth of a grandson!! All interior rooms , wonderful staff and no Riff raff in the parking lot etc. Absolutely 5 star stay in Tyler. The desk clerk even worked with us to get us a better rate than my normal discounts.

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Thank C P
Kip J, Owner at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you so much for your review. We are so glad you enjoyed our property and chose to share with others. We hope to see you again soon, when you visit your grandson.

Tarzan, Texas
Reviewed 18 November 2016

Great place to stay. Beautiful lobby and nice rooms. It appeared to be a recently built hotel. Staff was friendly. Centrally located. Restraunts and shopping very close. Will stay here again when we visit my daughter in Tyler

Review collected in partnership with Best Western
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Helpful?
Thank Regina H
Kip J, Owner at BEST WESTERN Plus Southpark Inn & Suites, responded to this review

Thank you so much for your review and also for staying with us. We are happy to hear you enjoyed our property. Thank you for sharing with others!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN Plus Southpark Inn & Suites

Address: 120 W Rieck Road, Tyler, TX 75703-3701
Region: United States > Texas > Tyler
Price Range: $123 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plus Southpark Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Plus Southpark Inn And Suites
Best Western Plus Southpark Hotel Tyler
Best Western Tyler
Tyler Best Western
Hotel Style:
#1 Business Hotel in Tyler
#1 Family Hotel in Tyler
#4 Romantic Hotel in Tyler
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Southpark Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Plus Southpark Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd number rooms are on the back side of hotel further from Broadway but even number rooms are just as quiet.”
 of 5 bubbles G4903IHmichaelm, 28 Dec 2016 | Read review
“Value and cleanliness were also top-notch it just wouldn't let me use it!”
 of 5 bubbles jenniferlY9162XX, 26 Jul 2016 | Read review
“Upper floor farther from the street are quietest”
 of 5 bubbles spence631, 13 Jun 2016 | Read review
“Second floor good rooms near elevator and laundry room”
 of 5 bubbles ColRichard, 6 May 2016 | Read review
“We were on the 3rd Floor”
 of 5 bubbles SoStefani, 15 Feb 2016 | Read review
5 of 5