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Holiday Inn Tyler-South Broadway

428 reviews
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Traveller (48)
Room & Suite (29)
Dining (5)
Overview
  • Excellent65%
  • Very good21%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (428)Write a Review
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All reviewsfront deskthe concierge levelthe maintenance guyfull servicespecial thankssouth broadwaybreakfast buffetthe hotel staffmeeting roomwould highly recommend this hotelrooms are cleanbusiness trippleasant stayshopping and restaurantsstaff was friendlyconferencejimmy
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1 - 5 of 426 reviews
Reviewed 1 week ago via mobile

When you come here their are two outstanding Ladies who make your Breakfast experience excellent. Ms. Nathalia, Ms Jasmine, and Ms.Maxie. We had a group for four and they Made the stay just that more wonderful. From the four us Thank you.More

Thank Pio C
Response from HotelManagerHISB, General Manager at Holiday Inn Tyler-South BroadwayResponded 6 days ago

Thank you so much for the kind words regarding your stay at the Holiday Inn Tyler So Broadway in Tyler TX. We appreciate your comments and I will be happy to share them with the staff you mentioned in your comments. I agree, Nathalia, Jasmine...More

Hotel's Favourite
Reviewed 18 July 2017

I stayed for a meeting I'd set up using one of their lovely banquet rooms. From the initial meeting to book the meeting space, to the stay and meeting itself, to the day of checkout the team at Holiday Inn South Broadway went above and...More

Thank halo712
Response from HotelManagerHISB, General Manager at Holiday Inn Tyler-South BroadwayResponded 19 July 2017

Thank you so much for the kind words regarding your event at the Holiday Inn Tyler So Broadway in Tyler TX. Our banquet and kitchen staff is the best in Tyler for making our conferences, meetings, and reception top notch. We have several repeat events...More

Reviewed 2 weeks ago via mobile

From Grace, to Jasmine, Natalia, Brandy, and Cecia; They are the light that makes this visit for me and my Life Line Screening company. They know how to treat Guest ☺️ They are really nice genuine people and you can see and feel it. It...More

Thank TheAmazingWill
Response from HotelManagerHISB, General Manager at Holiday Inn Tyler-South BroadwayResponded 2 weeks ago

Thank you very much for the kind comments regarding the staff at the Holiday Inn Tyler So Broadway in Tyler TX. We appreciate your comments regarding Grace, Jasmine,Natalia, Brandy and Cecia. They are truly outstanding employees who appreciate our guests who stay with us. I...More

Reviewed 4 weeks ago

Check in service was great. Clean room. Quiet. Slept Well. Bathroom was clean but Holiday Inn needs to do something about their tub drains. They are always corroded and falling apart. Was given a coupon for breakfast at check in. Went to breakfast, it was...More

Thank Darryl L
Response from HotelManagerHISB, General Manager at Holiday Inn Tyler-South BroadwayResponded 4 weeks ago

Thank you so much for the comments regarding your stay at the Holiday Inn Tyler So Broadway in Tyler TX. I want to apologize for the service you received during breakfast. Please be rest assured this is not our normal guest experience. I will speak...More

Reviewed 16 January 2018 via mobile

Special thanks to Nathalia for the service this morning with my breakfast service was excellent I recomend this hotel if you are working close or visiting, good place to stay good place to stay with your family and friends, rooms are always keep clean.More

Thank Emiliano G
Response from HotelManagerHISB, General Manager at Holiday Inn Tyler-South BroadwayResponded 5 weeks ago

Thank you so much for the kind comments regarding your stay at the Holiday Inn Tyler So Broadway in Tyler TX. We appreicate the fact that you mentioned Natalia in your comments. The morning you mentioned we had a major ice store which is very...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$92 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Tyler
#4 Business Hotel in Tyler
#9 Family Hotel in Tyler
#9 Romantic Hotel in Tyler
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Tyler
#4 Business Hotel in Tyler
#9 Family Hotel in Tyler
#9 Romantic Hotel in Tyler
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (48)
Room & Suite (29)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
jamiebrown
19 February 2018|
AnswerShow all 3 answers
Response from 2yr_traveler2017 | Reviewed this property |
Yes! it is.
0
Votes
Kateh0405
10 September 2017|
Answer
Response from Shellie A | Property representative |
I think the Mark Michael Unit is located in Anderson County, TX. We are in Smith County. The closet hotel is probably in Palestine, TX. DFW airport would be the largest airport and is about an hour drive. Tyler Pounds... More
1
Vote
mrslovelly
19 July 2017|
AnswerShow all 4 answers
Response from Shellie A | Property representative |
We have movies at the pool on Friday and Saturday nights. The movies are children friendly! See you soon!!!
0
Votes
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12
Room Tips
"swimpool view"
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"Balconies are not functional."
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"Views overlooking the courtyard pool are nice but may tend to be noisier then the outside ones."
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"Closer to lobby offers the best accessibility"
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