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Holiday Inn Tyler-South Broadway

428 reviews
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Traveller (48)
Room & Suite (29)
Dining (5)
Overview
  • Excellent65%
  • Very good21%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (428)Write a Review
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Traveller rating
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268
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7
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All reviewsfront deskthe concierge levelthe maintenance guyfull servicespecial thankssouth broadwaybreakfast buffetthe hotel staffmeeting roomrooms are cleanwould highly recommend this hotelbusiness trippleasant stayshopping and restaurantsstaff was friendlyconferencejimmy
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11 - 15 of 426 reviews
Reviewed 29 November 2017

Normal...inn It's not under...scores But not special...place Clean & Quiet...room A comfortable bed!!! It's good to be close to downtown... Late night, I checked in, but there's no inconvenient... Kind~~~

1  Thank 2yr_traveler2017
Response from HotelManagerHISB, General Manager at Holiday Inn Tyler-South BroadwayResponded 1 December 2017

Thank you for your comments regarding the Holiday Inn Tyler So Broadway in Tyler TX We value your comments and appreciate you taking the time to review us on Tripadvisor. Come back and see us again when in Tyler

Reviewed 17 November 2017

Enjoyed the family friendly people felt like at was at a second home thanks to everyone there! Especially Jacob, Julia, Cassandra, Lynn, Windell, Genisus, and Grace!! Thank Y'all all for the experience!More

Thank Gabriel G
Response from HotelManagerHISB, General Manager at Holiday Inn Tyler-South BroadwayResponded 18 November 2017

Thank you so much for the kind words regarding the staff at the Holiday Inn Tyler So Broadway in Tyler TX. I will agree with you, we have one amazing staff at our hotel. They are dedicated to making our guests feel at home while...More

Reviewed 14 November 2017 via mobile

The hotel is located near a great deal of stores and restaurants. The staff was friendly and there is an onsite restaurant/bar. There was a security guard on premises and he was always courteous as well. My only complaint is that the bathroom is smaller...More

Thank Brittany318
Response from HotelManagerHISB, General Manager at Holiday Inn Tyler-South BroadwayResponded 15 November 2017

Thank you for your comments regarding your stay at the Holiday Inn Tyler So Broadway in Tyler TX. We, too, are frustrated with our TV channels not matching up to the TV channels. Our local service is constantly moving channels around and we reprint the...More

Reviewed 10 November 2017

This hotel was great! The location is fantastic. Several restaurants nearby & in a safe area. I did not feel nervous or scared staying here. The staff were very friendly. Would definitely recommend staying here. The room was clean & comfortable. The only downfall was...More

Thank cmp752
Response from HotelManagerHISB, General Manager at Holiday Inn Tyler-South BroadwayResponded 14 November 2017

Thank you so much for the kind review of the Holiday Inn Tyler So Broadway in Tyler TX We appreciate your feedback and want to let you know that the balcony doors are kept shut due to the safety issues of small children getting into...More

Reviewed 30 October 2017

The staff is excellent. Amber helped us work out the meeting room, food and equipment we required. The desk staff were helpful and always smiling. The evening of the presentation, Julia worked with us to get the beverage and food tables just right. And she...More

Thank 547venture
Response from HotelManagerHISB, General Manager at Holiday Inn Tyler-South BroadwayResponded 31 October 2017

Thank you for your comments regarding the service you received at the Holiday Inn Tyler So Broadway in Tyler TX. Julia, Amber, and all our staff are always ready and willing to serve our guests quickly and efficiently. I appreciate your feedback and hope to...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$92 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Tyler
#4 Business Hotel in Tyler
#9 Family Hotel in Tyler
#9 Romantic Hotel in Tyler
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Tyler
#4 Business Hotel in Tyler
#9 Family Hotel in Tyler
#9 Romantic Hotel in Tyler
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (48)
Room & Suite (29)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Kateh0405
10 September 2017|
Answer
Response from Shellie A | Property representative |
I think the Mark Michael Unit is located in Anderson County, TX. We are in Smith County. The closet hotel is probably in Palestine, TX. DFW airport would be the largest airport and is about an hour drive. Tyler Pounds... More
1
Vote
mrslovelly
19 July 2017|
AnswerShow all 4 answers
Response from Shellie A | Property representative |
We have movies at the pool on Friday and Saturday nights. The movies are children friendly! See you soon!!!
0
Votes
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12
Room Tips
"swimpool view"
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"Balconies are not functional."
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"Views overlooking the courtyard pool are nice but may tend to be noisier then the outside ones."
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"Closer to lobby offers the best accessibility"
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