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Hilton Waco

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Hilton Waco
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628 Reviews from our TripAdvisor Community

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Showing 625: English reviews
College Station, United States
Reviewed 4 weeks ago

Great location; very nice wait staff/reception. Walls are a bit thin (could hear conversations in room next door). Nice view of Baylor U. from our view. The lobby is very updated and ample. The bar - though we didn't go - is readily available. The hotel rooms need renovating, though.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ana S
ManagerX1, Manager at Hilton Waco, responded to this review

Thank you for being our guest at Hilton Waco. We are glad that you liked our welcoming associates, convenient location and the view from your room. We also appreciate your observations and have taken a note of it. It was our pleasure having you visit with us, and we hope you will visit us again whenever you travels bring you...

Spring, TX, United States
Reviewed 4 weeks ago

Very pleased overall with this Hilton. Location is excellent for Baylor activities. Pool area and adjoining grounds appear to have had a facelift and very nice. A/C in room was very noisy but hopefully will be taken care of. If Gold member, use executive lounge for everything but breakfast as selections lacking. Hotel also convenient to downtown night life and...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank 51ark
ManagerX1, Manager at Hilton Waco, responded to this review

Thanks for sharing your fabulous review of Hilton Waco. We appreciate your comments about our convenient downtown location within walking distance to Baylor University and your places of interest. We are happy you enjoyed our facilities and hope you will make us your home whenever you and your family are in Waco for business or for pleasure! Sincerely, Guest Experience...

Rancho Santa Fe, California
Reviewed 4 weeks ago

You will immediately feel like family at this hotel. Alvin is outstanding. Always friendly and smiling. Ruby works up in the lounge and is incredibly nice. The hotel is conveniently located. Great crowd for Baylor football games.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Bill D
ManagerX1, Manager at Hilton Waco, responded to this review

Thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. It is important to us for our guests to have a great experience, and we are delighted to know our associates exceeded your expectations. We will be sure to share your gracious comments with the team, especially Alvin and Ruby. Thank you for...

Albuquerque, New Mexico
Reviewed 16 December 2016

Hilton Waco is located in revitalized downtown. Great location, peaceful, and very short walking distance to local restaurants. Rooms were clean and comfortable. Bar lounge was spacious. Breakfast was fast and served to us before official opening time. All staff were friendly (this is Texas) and helpful. Would recommend to business travelers.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Paul C
ManagerX1, Manager at Hilton Waco, responded to this review

Thanks for sharing your fabulous review of Hilton Waco and recommending us online. We appreciate your comments about our convenient downtown location within walking distance to so many shops and restaurants. It’s a pleasure knowing you enjoyed our hospitality and loved your comfortable room. We hope you will make us your home whenever you are in Waco for business or...

Perrin, TX
Reviewed 14 December 2016

Excellent place to stay for a couples trip. Had a king room booked but upgraded to a corner king. Wonderful view of the Brazos River and the Waco skyline. Free trolley to all the nearby things to do. Very close to the Magnolia Market. Really enjoyed afternoon cocktails in the hotel bar.

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Helpful?
Thank Kirk L
ManagerX1, Manager at Hilton Waco, responded to this review

Thanks for sharing your fabulous review of Hilton Waco. We are so delighted to read that you loved our convenient location and your comfortable room along with the exquisite view it provides. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you back this way. Sincerely, Guest Experience Manager

Austin
Reviewed 12 December 2016

The Hilton in Waco was a wonderful place to stay for my work trip. I was there for 3 nights. Check in was a breeze through the Hilton Honors app and entry to the building and my room was seamless with a Digital Key. There's a Starbucks in the lounge which was a huge plus. My room was huge and...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Rebecca C
ManagerX1, Manager at Hilton Waco, responded to this review

Thank you for staying at Hilton Waco and finding us to be a great value. We are delighted to know you had an amazing stay, loved your room along with the comfy bed and the outstanding facilities we provide. It was our pleasure serving you, and we hope you will stay with us again whenever your travels bring you back...

Dallas, Texas
Reviewed 11 December 2016

Clean, spacious, comfortable. Not super fancy, but recently remodeled and very adequate. Free parking. The restaurant went above and beyond to accommodate a dietary restriction at breakfast. Good location.

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1Thank casoenna
ManagerX1, Manager at Hilton Waco, responded to this review

Thank you for taking the time to review your stay at Hilton Waco. We are pleased you had an overall great stay, loved the spaciousness and comfort of your room while you were here. Thanks for highlighting the service provided by our friendly staff at the Brazos Grille. It was our pleasure having you as our guest, and we hope...

Waverly, Iowa
Reviewed 7 December 2016

The building is not quite up to normal Hilton flagship standards, but the people were very friendly and helpful. A little hard to navigate arrival due to one-way streets, but ample parking behind the hotel near the convention center. I recommend skipping the front entrance and arriving from the back parking lot. Construction in the pool area prevented using this...

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Helpful?
1Thank BE665
ManagerX1, Manager at Hilton Waco, responded to this review

Thank you for being our guest. We are sorry if our hotel did not meet all your expectations, but we are glad you found our staff to be friendly. We appreciate your observation and apologize for the inconvenience caused. It was our pleasure having you as our guest, and we hope we will see you here again! Sincerely, Guest Experience...

Vacaville,CA, United States
Reviewed 7 December 2016

The hotel did not offer the reunion rate they informed the reunion committer they would honor. The hotel had unclean lien on the bed. The Desk Staff was great and very accommodating. The hotel was convenient to the convention Center. There is not enough food choices.

Review collected in partnership with Hilton Hotels & Resorts
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Thank brucecG2786DJ
ManagerX1, Manager at Hilton Waco, responded to this review

Thank you for staying with us during your school reunion. We appreciate your nice comments about our staff and are glad our location and connection to the Waco Convention Center was perfect for your visit. We value your observations and hope you will stay with us again whenever your travels bring you this way. Sincerely, Guest Experience Manager

Mineola, United States
Reviewed 5 December 2016

This room is directly below the Executive Lounge. You will hear people coming and going all night as I also think this is when they clean the EL. Avoid this room. 2 nights of no sleep. The manager and staff were very helpful and cared. Other than that it was a great place.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank X3860MGkimh
ManagerX1, Manager at Hilton Waco, responded to this review

Thank you for sharing your review about your visit at Hilton Waco! We are pleased you had an overall great stay and loved most aspects of our hotel. However, I am sorry for the inconvenience you experienced with the noise and hope our staff were able to assist you to your satisfaction. It was our pleasure hosting you, and we hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hilton Waco is located in the heart of downtown Waco, on the banks of Brazos River. We are connected to the Waco Convention Center via a covered walkway. Our hotel offers over 10,000 sq. ft. of versatile meeting space for up to 200 guests. All of our guest rooms have Hilton Sweet Dreams bed and Serenity linen packages, separate sitting areas, flat screen LCD color TV's, working desk and office chair. Complimentary wireless internet access is available throughout the property as well as a 24-hour business center. Workout in the modern fitness center or take a plunge in the outdoor pool. We also have our on-site restaurant, Brazos Grill featuring succulent steaks and innovative Italian cuisine. Our Waco hotel’s Starbucks® Coffee kiosk offers freshly brewed coffee and the Lobby Bar offers evening drinks and bar snacks. ... more   less 

Additional Information about Hilton Waco

Address: 113 South University Parks Drive, Waco, TX 76701-2241
Region: United States > Texas > Waco
Price Range: $203 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Waco 3.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Hilton Waco Hotel Waco
Hilton Hotel Waco
Waco Hilton Hotel
Hotel Style:
#7 Business Hotel in Waco
#7 Family Hotel in Waco
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Waco staff and other travellers.
3 questions
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Questions? Get answers from Hilton Waco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a lake view”
 of 5 bubbles Montecore1, 2 Jan 2017 | Read review
“Corner King rooms are the way to go. Big windows offer great views yet they have good blakout curtains which allow for sleeping late.”
 of 5 bubbles 855kirkl, 13 Dec 2016 | Read review
“Love the corner King room river view room...great views.”
 of 5 bubbles 162JS, 20 Oct 2016 | Read review
“towards the top, ask for a top floor room overlooking McLane Stadium or the Brazes River”
 of 5 bubbles jimwJ7327UL, 18 Oct 2016 | Read review
“The River view is nicer”
 of 5 bubbles DeniseS962, 23 Jul 2016 | Read review
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