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Staybridge Suites Houston / NASA - Clear Lake

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Staybridge Suites Houston \/ NASA - Clear Lake
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278 Reviews from our TripAdvisor Community

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Showing 266: English reviews
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Reviewed yesterday NEWvia mobile

We really appreciate Julia at the front desk for all of her help in assisting us with the shower issue during our stay. The hotel is great and the Customer service is even better! Looking forward to another stay.

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Helpful?
Thank werty8173
King of Prussia, Pennsylvania
Reviewed 2 weeks ago via mobile

checking-in was convenient but we're blown away by the friendliness and attentiveness of their staffs. Leping is very attentive to our needs. She really takes care of guests making us feel at home. Our room and bed is spacious and spot clean. We will definitely book again here! perfect location when visiting NASA.

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Thank MauiandSon
Bono, Arkansas
Reviewed 5 weeks ago via mobile

From the time of our check-in (which was late) Ms. Amber at the front desk went and continues to go out of her way to be super friendly and accommodating. She has been the first face that I see and the last face I see at the end of some super long days and always with a smile and a...

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Thank AS1312
Reviewed 19 March 2017 via mobile

What a fantastic stay! Amber was the absolute most gracious hostess I have ever experienced at a hotel. Top notch! Traveling with my handicapped dad and sister! Took the best care of us! Beds comfortable, clean room, beautiful pool... but the customer service was excellent!

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Thank 1982peh
Reviewed 16 March 2017 via mobile

We stayed here on Spring Break during a NASA visit. Beds are super comfy and service was good. The breakfast was tasty and plentiful. There is a super small putt putt course behind the pool. Only negative was wimpy water pressure and sparse decor.

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Thank Teetop2084
Ipswich, United Kingdom
Reviewed 5 March 2017

This hotel had scaffolding at the front and back of the hotel and there was a fair amount of dust. I think management should be upfront about this before accepting bookings as I definitely wouldn't have booked it knowing the disruption to the hotel. Our room had a kitchenette with sofa and a rather uncomfortable king bed. The bathroom was...

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Helpful?
Thank veebee54
IHGService, Guest Relations Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Hello veebee54, Thank you for staying with us and for sharing your experience. I am happy that our location worked for your travel needs. However, it is unfortunate that this is not a saving grace considering that the hotel is under renovation. Please accept our sincerest apologies for any inconvenience this and the food quality may have caused you. I...

Reviewed 27 February 2017 via mobile

This hotel is very clean. They have the most comfortable beds I've ever slept in ever in life. The hotel is beautiful. The staff is amazing. Amber is the best. We won't stay anywhere but here when we come to town. I love it.

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Thank Giovanni N
Mesa, Arizona
Reviewed 25 February 2017

Thank you Amber for a fantastic stay! Hotel was clean and newly renovated, and staff friendly and helpful. Loved the theater where we enjoyed a movie one evening. Full breakfast was delicious and we did not expect the full dinner Monday - Wednesday nights. Only 10 minutes from the NASA Space Center which is a must see..start with the tram...

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Thank Travels152
Reviewed 4 February 2017 via mobile

First of all I read reviews for this hotel and I generally like Staybridge hotels but things took a bad turn. I never completed my stay here as the manager decided to cancel my reservation before I ever checked in. I had booked this room several weeks ago with points and had also requested a room with two beds as...

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1Thank Justin M
IHGService, Guest Relations Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear Justin M, Thank you for being an IHG Rewards Club member and for writing a review about your experience. Our hotel is committed in delivering world class customer service to our guests. I am sorry to hear that you were disappointed with the cancellation of you booking. It is certainly not our intent to cause undue distress, instead to...

Corpus Christi, Texas
Reviewed 1 February 2017

I don't think I can write enough to describe how enjoyable and pleased I am with this hotel and their staff. First, I was greeting with a smile from Amber and what looked like the head chef (sorry I didn't get your name). The check in process was quick and very easy. I headed to my newly renovated room (she...

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Helpful?
Thank anthonyjdiaz
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear anthonyjdiaz, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. Our staff is blown away by your awesome comments about our hotel and staff. We love getting feedback from our guests about their stay and feedback like yours is what motivates our staff to provide the excellent service they are known for. Thank you for mentioning Amber, Leping, Renee by...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Staybridge Suites Houston/NASA Clear Lake! Your large, upscale suite awaits with a fully-furnished kitchen, luxurious Plush Paradise beds, and LCD TV with HDTV. Start your day off with a delicious and hot complimentary breakfast and end it relaxing at the Just Like Home Theater or putting green! For the active traveler, jumpstart your day at our club level fitness center and end it relaxing in our saltwater resort pool/hot tub! ... more   less 

Additional Information about Staybridge Suites Houston / NASA - Clear Lake

Address: 501 W Texas Ave, Webster, TX 77598-3285
Region: United States > Texas > Texas Gulf Coast > Webster
Price Range: $165 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Houston / NASA - Clear Lake 3*
Number of rooms: 112
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Also Known As:
Staybridge Suites Houston / Nasa - Clear Lake Hotel Webster
Staybridge Suites Webster
Hotel Style:
#1 Family Hotel in Webster
#1 Romantic Hotel in Webster
#1 Business Hotel in Webster
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Houston / NASA - Clear Lake staff and other travellers.
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Questions? Get answers from Staybridge Suites Houston / NASA - Clear Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“once the renovations are done, all of the rooms will be good rooms.”
pllmsnj, 5 Jan 2017 | Read review
“In room Fridge compressors can be sometimes noisy. Check on front desk while checking in”
886anshuls, 25 Dec 2016 | Read review
“Rooms above with less noise from road and garden work”
selp334, 1 Dec 2016 | Read review
“Handicap rooms have a large walk-in shower.”
CaribbeanJunkie816, 4 Oct 2016 | Read review
“Top floor away from the elevator area”
RobertSummers, 5 Aug 2016 | Read review
5 of 5