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Staybridge Suites Houston / NASA - Clear Lake

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Staybridge Suites Houston \/ NASA - Clear Lake
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270 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Houston, Texas
Reviewed 25 September 2015

In July I received water damage to my home. I had to evacuate to a hotel. My insurance company placed me with Town Place Suits on Bay Area Blvd.My 81 year old neighbor who was in the same position followed me to my hotel while waiting to see where she was to be placed. Unfortunately, I was given the last...

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Helpful?
1Thank Lora R
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear Lora R, Thank you so much for choosing Staybridge Suites Houston/NASA/Clear Lake. We are truly sorry for the damage that was done to your home, but we are so glad that you enjoyed your stay and the hospitality of our staff. I will share your kind words with everyone and especially Ariane and it will make their day! Our...

New Orleans, Louisiana
Reviewed 25 September 2015

Over the last year I have traveled to Houston for business numerous times. I travel from New Orleans, LA. New Orleans, as a rule, is not known for customer service and hospitality. I literally light up when I have to return to Houston and your hotel has space. The reason, Ms. Ariane. Truly! She is the epitome of customer focused....

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Helpful?
1Thank Vesone D
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear Vesone D, Thank you so much for taking the time to write a review about your recent stay. We are so delighted that you enjoyed your time at Staybridge Suites Houston/NASA/Clear Lake. It was our pleasure to have you as our guest. Thank you for your kind words regarding Ariane. Ariane and our entire staff will be delighted to...

Reviewed 22 September 2015 via mobile

Smells clean, looks clean and is clean. Professional friendly staff. Beds very comfortable. DVD player in our room with a large TV. Breakfast was delicious and was served for 3 hours. The fresh fruit was very good as well as the Texas shaped waffles.

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Helpful?
Thank dbrhsthm
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear dbrhsthm, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. Thank you for your kind words about our hotel. I will make sure and share your kind words with our staff and especially with our kitchen and housekeeping staff. They work tirelessly to try and make sure that every guest has a great stay every time. We are glad that...

Reviewed 22 September 2015 via mobile

Smells clean, looks clean and is clean. Professional friendly staff. Beds very comfortable. DVD player in our room with a large TV. Breakfast was delicious and was served for 3 hours. The fresh fruit was very good as well as the Texas shaped waffles.

 Report
Helpful?
Thank dbrhsthm
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear dbrhsthm, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. Thank you for your kind words about our hotel. I will make sure and share your kind words with our staff and especially with our kitchen and housekeeping staff. They work tirelessly to try and make sure that every guest has a great stay every time. We are glad that...

Dallas, Texas
Reviewed 15 September 2015

Wasn't very impressed with the hotel. Not the worse hotel, but didn't know at time of book, there wasn't any room service. You have to keep your towels in your bathroom until check out and go to the Front Desk for more. Only good for extended stays, wouldn't recommend if you want a nice stay while going to Kemah.

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Helpful?
1Thank jbeauty24
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear jbeauty24, Thank you for your comments regarding your recent stay with us. Here at the Staybridge Suites Houston/NASA/Clear Lake we would like to extend our sincerest apologies with regard to the discomforts with your stay. I have forwarded a copy of your comments to the responsible department heads, and assure you steps are being taken to alleviate such inconveniences...

Slidell, Louisiana
Reviewed 11 September 2015

We have been traveling for 25 years on business and Ariane has the best customer skills we have even experienced. We love her and wished we could clone her and put her in every hotel. She makes us want to live here forever. She has great customer skills, she's pleasant, inviting, helpful, etc. We can't say enough about her. It...

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Helpful?
3Thank peachiev
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear peachiev, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. We are delighted to hear that you enjoyed the service of our staff and especially Ariane. We feel that our people make the difference and we are happy that you agree. Your feedback will help us in our goal of making great hotels that guests love. It was truly our...

Aberdeen, United Kingdom
Reviewed 27 August 2015

Stayed here for close to a month on a business trip. Rooms are quite spacious and the place is located pretty near to the katy freeway for easy commute to the malls. Staff is friendly and the breakfast served was quite good. There are also a couple of good restaurants and bars in the vicinity to hang around.

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Helpful?
1Thank Puneet1986
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear Puneet1986, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. We are so glad that you enjoyed your extended time with us. We are happy to know that you found our location was suitable for your needs. It was truly our pleasure to have you as our guest and we want you to know that. We hope to see you...

Houston, Texas
Reviewed 27 August 2015

first time in US and choice to stay in Staybridge Suites /Clear Lake, overall the facility is good for staying, I like the kitchen to cook some food that I like, the canteen is pretty good to provide plenty of food, sometimes the breakfast is a little bit sample, the one waitress provided good service whose name is Leping, I...

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Helpful?
Thank Jiande X
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear Jiande X, Thank you for choosing Staybridge Suites Houston/NASA/Clear Lake. It will warm the hearts of my entire staff to know that this was your first time in the United States and that we made your stay comfortable. It was our pleasure to have you as our guest and we look forward to your next visit. Sincerely, Mark Shearer...

Reviewed 15 August 2015 via mobile

This is one of the best hotel experiences I have ever had. My family was extremely pleased with the accommodations and amenities this place offered. Zach, Arrianne, Josie and Christine were excellent. Great breakfast and dinner. Free laundry too. Nice pool. Great location. Every time I stay in this area I will plan to settle here. The two bedroom suite...

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Helpful?
Thank Daniel W
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear Daniel W., We are thrilled to hear that you had a first class experience at the Staybridge Suites Houston/NASA/Clear Lake. Thank you for your wonderful review and mentioning so many staff members by name. I will make sure and share your kind words with them and our entire staff. We are happy that you got to enjoy our wonderful...

Reviewed 12 August 2015

The staff is extremely friendly and went above and beyond to make our stay awesome. As soon as we arrived we were warmly greeted by Amber and Ariane. From that point on, every staff member we met continued to surprise us with their genuine hospitality. Ariane, even went the extra distance to offer assistance and check on us as we...

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Helpful?
Thank Mark J
Mark S, General Manager at Staybridge Suites Houston / NASA - Clear Lake, responded to this review

Dear Mark J, Thank you so much for your kind words about your recent stay at Staybridge Suites Houston/NASA/Clear Lake. The entire staff will be delighted to hear that you enjoyed your stay. We are so glad that you enjoyed all of our facilities and the food. We are also happy that your pet enjoyed their stay as well. It...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Staybridge Suites Houston/NASA Clear Lake! Your large, upscale suite awaits with a fully-furnished kitchen, luxurious Plush Paradise beds, and LCD TV with HDTV. Start your day off with a delicious and hot complimentary breakfast and end it relaxing at the Just Like Home Theater or putting green! For the active traveler, jumpstart your day at our club level fitness center and end it relaxing in our saltwater resort pool/hot tub! ... more   less 

Additional Information about Staybridge Suites Houston / NASA - Clear Lake

Address: 501 W Texas Ave, Webster, TX 77598-3285
Region: United States > Texas > Texas Gulf Coast > Webster
Price Range: $177 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Houston / NASA - Clear Lake 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Staybridge Suites Houston / Nasa - Clear Lake Hotel Webster
Staybridge Suites Webster
Hotel Style:
#1 Family Hotel in Webster
#1 Business Hotel in Webster
#1 Romantic Hotel in Webster
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Houston / NASA - Clear Lake staff and other travellers.
5 questions
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Questions? Get answers from Staybridge Suites Houston / NASA - Clear Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“once the renovations are done, all of the rooms will be good rooms.”
 of 5 bubbles pllmsnj, 5 Jan 2017 | Read review
“In room Fridge compressors can be sometimes noisy. Check on front desk while checking in”
 of 5 bubbles 886anshuls, 25 Dec 2016 | Read review
“Rooms above with less noise from road and garden work”
 of 5 bubbles selp334, 1 Dec 2016 | Read review
“Handicap rooms have a large walk-in shower.”
 of 5 bubbles CaribbeanJunkie816, 4 Oct 2016 | Read review
“Top floor away from the elevator area”
 of 5 bubbles RobertSummers, 5 Aug 2016 | Read review
5 of 5