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Holiday Inn Houston - Webster

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Holiday Inn Houston - Webster
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149 Reviews from our TripAdvisor Community

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Showing 144: English reviews
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Texarkana, Texas
Reviewed 3 days ago NEWvia mobile

This is a great hotel. Friendly staff and nice clean rooms. The entrance can be tough to spot and only right turns onto road. There are a couple places to eat in walking distance which is nice. This hotel has a no weapons policy.

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Helpful?
Thank thestarfinder
Arlington, Texas
Reviewed 1 week ago

We have stayed at this hotel for years and have been glad to write positive reviews in the past. However, the service and the facility have begun to decline. On our recent visit, we had a room with two very bad mattresses (springs squeaky and big dip in the middle). Even the computer desk chair was broken down. The maid...

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Helpful?
Thank Susan S
Cheryl T, Guest Relations Manager at Holiday Inn Houston - Webster, responded to this review

Dear Ms. Susan, I apologize for any inconvenience you may have received. We have brand new mattresses arriving at the end of the month. The computer chairs are brand new. The pool has been working continuously, and has not been out of order. the hot tub, was out of order as A guest broke a switch, on the weekend and...

Detmold, Germany
Reviewed 30 January 2017

As all Holiday Inn's throughout the world, very friendly service, sometimes over friendly which can be annoying but I like the extra fuss :-) nice clean rooms, gym and swimming pool which was relaxing after a day in the office and to cool down from the outside temperature and Texas humidity...

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Thank grahamp687
Cheryl T, Manager at Holiday Inn Houston - Webster, responded to this review

Thank you for taking time to share your comments with us about your recent stay here in Webster. We appreciate the positive feedback and I look forward to sharing them with our hard working staff. Please come back to visit next time you are in town!

Saint Louis, Missouri
Reviewed 4 November 2016

This hotel is the best option (value) in this part of the Houston metro area. I stay here often - roughly 20 trips in the last 18 months, usually for several days at a time. The staff are consistently polite and helpful. There aren't many surprises here. The decor is very nice for this category of hotel and the property...

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1Thank andy4pr12345
Susan W, General Manager at Holiday Inn Houston - Webster, responded to this review

Dear andy4pr12345, Thank you so much for the great review! We truly appreciate it. It makes me so happy to hear the staff is polite and helpful. That is what we strive for. Please, be sure to visit us again when you are in the area!

Reviewed 26 October 2016 via mobile

One of the best staffed hotels I've been too. Very reasonable price and very clean . Will be definitely going back. Only complaint I have the bar closed a little to early for a Saturday night. But still great vacation.

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Thank Douglas H
Susan W, General Manager at Holiday Inn Houston - Webster, responded to this review

Dear Douglas H, Thank you so much for the great review! I'm so glad you found everything to your satisfaction. Yes. The lobby bar closes at 10. Sorry.. We do have other bars very close by however. Next time, catch an UBER, lots to do close by. Hope you visit us again very soon.

Nashville, Tennessee
Reviewed 20 October 2016

Like most HIs, the gym equipment stinks - the eliptical is really really really really loud. They just buy cheap equipment. The room is nice, it's walking distance to many restaurants, and i'd stay again. The front desk gal was great.

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Thank TravelManSouth
Susan W, General Manager at Holiday Inn Houston - Webster, responded to this review

Dear TravelManSouth, I have good news.. The Fitness center has been completely renovated. It's amazing! Awesome new equipment. I'm glad you enjoyed the room and area! Please visit us again when you are in town. We'd love to see you!

Perth
Reviewed 14 October 2016

Good clean room, helpful check in staff, breakfast reasonable. Close to the space center and so easy to get to a tour there. Room clean and comfortable. Good beds and pillows. Easy access from freeway.

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Thank dwillmot
Cheryl W, General Manager at Holiday Inn Houston - Webster, responded to this review

Thank you very much for the feedback. We hope we treated you right! Cheryl Williams GM Holiday Inn Webster

Texas
Reviewed 5 October 2016 via mobile

We booked this hotel so we could get a suite that had a separate living area and bedroom. Our room was exactly what we needed but nothing more. The room was cleaned but it was very old and shabby. The walls had holes from where they had moved the drapes, they were also very dirty and could use a coat...

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Thank luckygirl8596
Reviewed 26 September 2016

From the day I made my booking over the phone, the GM Sheryl gladly assisted me, check-in by Anthony is awesome; he acknowledged my Platinum Elite membership & upgraded my room to suite. The night shift staff Maria, (i hope I remebered her name right), was also very patient in giving suggestions of things to do & where to go....

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Thank Leen S
Rotterdam, The Netherlands
Reviewed 7 September 2016

Nice moder hotel, big and very clean room , great bed, nice bathroom, close to the shopping center. Good wifi. Good fitness room, Indoor swimming pool Minus punt - every morning asking for a tip for paid in advance breakfast

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Thank Anna S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Only Full Service Hotel in Webster, TX that offers a Restaurant and lounge and is conveniently located on Bay Area Blvd, only 3 miles from NASA Johnson Space Center and within walking distance to many restaurants, shopping, and entertainment. Our central location provides easy access to a number of recreational activities. Stroll through Armand Bayou Nature Center, watch the boats on the Kemah Boardwalk, go Shopping at Baybrook Mall, or relax on the water at Clear Lake Park. The San Jacinto Monument, Battleship Texas, and Big League Dreams Park are just a short drive away. The beaches of Galveston Island and the excitement of Downtown Houston are just two places nearby not to miss while visiting. Business travelers will appreciate our free wired and wireless high-speed Internet access, as well as copy and fax services. University of Houston Clear Lake, BP, Boeing, ExxonMobil, Lockheed Martin, Jacobs Engineering, NASA Johnson Space Center, Ellington field and Sekisui Chemical are just a few of the companies that call Houston Clear Lake home. Relax in your own elegant room featuring stylish decor and amenities, and the best night's sleep you've had in weeks. If you're hungry, you can head downstairs to our Sunny's Restaurant & Bar or receive room service in your room. Enjoy a swim in our heated pool with hot tub or energize in our 24 hour fitness center. We're here, ready with all you need to make your trip to Houston Clear Lake a success. ... more   less 

Additional Information about Holiday Inn Houston - Webster

Address: 302 W Bay Area Blvd, Webster, TX 77598-4116
Region: United States > Texas > Texas Gulf Coast > Webster
Price Range: $154 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Houston - Webster 3*
Number of rooms: 109
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Also Known As:
Holiday Inn Houston - Webster Hotel Webster
Hotel Style:
#5 Family Hotel in Webster
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Houston - Webster staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a deluxe room, which is essentially a junior suite and available for just slightly more than other rooms here.”
 of 5 bubbles andy4pr12345, 4 Nov 2016 | Read review
“The two room suites are very large and give you room to spread out!”
 of 5 bubbles hottoddy88, 30 May 2016 | Read review
“Rooms on the backside are quieter.”
 of 5 bubbles 254olen, 21 Oct 2015 | Read review
“The rubbish bins from the adjacent restaurants are emptied early in the morning so rooms at the front hear the noise.”
 of 5 bubbles StirlingMorgan, 31 May 2015 | Read review
“I chose a top floor room and it was as quiet as I could hope for.”
 of 5 bubbles ApolloHT, 12 May 2015 | Read review
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