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Room was clean, staff was very nice, Breakfast was adequate. the Beds and pillows are very comfortable. The location is perfect if planning to visit attractions such as NASA, Kemah boardwalk, short drive or walk to MANY restaurants and shopping areas.
We stayed here last minute after visiting the NASA centre and getting too tired to get back on the road. June the main lady at reception was AMAZING and super helpful and welcoming. Hotel very clean, modern, great location and altogether a lovely night.
This is a great hotel. Friendly staff and nice clean rooms. The entrance can be tough to spot and only right turns onto road. There are a couple places to eat in walking distance which is nice.
This hotel has a no weapons policy.
We have stayed at this hotel for years and have been glad to write positive reviews in the past. However, the service and the facility have begun to decline. On our recent visit, we had a room with two very bad mattresses (springs squeaky and...More
Thank Susan S
Response from Cheryl T, Guest Relations Manager at Holiday Inn Houston - WebsterResponded 18 March 2017
Dear Ms. Susan,
I apologize for any inconvenience you may have received.
We have brand new mattresses arriving at the end of the month.
The computer chairs are brand new.
The pool has been working continuously, and has not been out of order. the hot...More
This hotel is the best option (value) in this part of the Houston metro area. I stay here often - roughly 20 trips in the last 18 months, usually for several days at a time. The staff are consistently polite and helpful. There aren't many...More
1 Thank andy4pr12345
Response from Susan W, General Manager at Holiday Inn Houston - WebsterResponded 21 January 2017
Thank you so much for the great review! We truly appreciate it. It makes me so happy to hear the staff is polite and helpful. That is what we strive for.
Please, be sure to visit us again when you are in the...More
US$120 - US$189 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Family Hotel in Webster
Non-Smoking Rooms ,
Number of rooms
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Response from Tiffany R | Property representative |
Hello Mark B. Thank you for your question. Please contact me at the hotel directly so that we may fully go over the details of your reservation together.
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"one bedroom suite, cost blike $ 10.00 more and so large, a mini bar , all the set up, for eating"