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BEST WESTERN PLUS University Inn & Suites

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1 room 2 adults 0 children
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BEST WESTERN PLUS University Inn & Suites
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198 Reviews from our TripAdvisor Community

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Showing 197: English reviews
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Buffalo, New York
Reviewed 3 days ago NEW

The stay was overall okay. The first room I had, there was baby powder all over the bathroom toilet and on the handle of the bathroom door. I wasn't sure if the whole room wasn't clean, or just the toilet was missed. Also the toilet was dirty. I usually never complain about anything, but I had to. Luckily the woman...

Review collected in partnership with Best Western
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Thank Hicks1228
San Antonio, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

We just wanted to let you know that our stay was WONDERFUL!!!!!!!!!!!!!! We were in town for a funeral (grandmother) and the staff was aware. That night they made sure to ask us how everything went. Needless to say, the staff was very NICE and FRIENDLY. Breakfast was also tasty, hot and fresh. THANK YOU :)

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Thank reb092016
About Hotel's Favourite Review
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Thank you so much for the kind words, we do want to offer our condolences and we are sorry for your loss. Funerals are a tough time for anyone, the un-planned expenses and traveling makes it hard. We always offer bereavement rates for families having to come to Wichita Falls for funerals. Again we are sorry for your loss and...

North Carolina
Reviewed 1 week ago

Not bad and the staff is very friendly and accommodating. They are currently remodeling and have some minor issues of cleaning after the remodelers in the hallways but they will handle any complaints or issues immediately and totally nice about it.

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Thank Brian A
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Thank you Brian for the kind words, yes the hotel has had a few issues during this remodel and we hope to have everything cleared up and cleaned up soon! We appreciate our guests and it is because of y'all that we all stay in this business of hospitality! We look forward to your return visits and we will go...

Reviewed 3 weeks ago

Always had pleasant experience staying at this BW, Wichita Falls location. The location manager Mandy Riley is very courteous and helpful! Also, staff was very friendly. Always stay here when visiting Wichita Falls.

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Thank Rakumu B
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Thank you for the nice response, Mandy is a great asset to our team. Mandy is the Assistant General Manager and she also is in charge of our sales as well. I am glad the staff treated you well and that you enjoyed your stay with us at the Best Western Plus University Inn and Suites. There are several hotels...

Dallas, Texas
Reviewed 17 February 2017

I stayed in room 310. The front desk staff was efficient and friendly. They even took the extra time to make sure I was receiving the monthly promotion. The room had been updated but it's average. It's a nice, quite room. Overall, I enjoyed my stay and had a good nights sleep.

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Thank Beth M
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Thank you for choosing to stay with us while in Wichita Falls. We are in the process of remodeling and we should be completed by June, 2017. The room you were in only had new tubs so there is so much more coming and we hope you will chose us again and see all the upgrades we will be adding....

Tyler, Texas
Reviewed 4 January 2017

Our son was having his first child and we needed a place to stay for couple days so that we could be there with them. Best Western Plus was very reasonably priced and very large room with separate toilet/tub from the mirror and sink which was wonderful! Hotel was quiet, good breakfast, very friendly and accommodating staff.

Review collected in partnership with Best Western
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Thank Ann W
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

How exciting about your new grandchild, the love of a grandchild is amazing I know! Thank you for the nice words about the hotel, rooms, breakfast and staff. I will make sure to share this with the staff. We want all of our guest to have a great stay while here with us in Wichita Falls, TX. Our Best Western...

Oak Grove, United States
Reviewed 4 January 2017

Everything was as it should be with a Best Western Hotel. The room was very nice, internet was especially good. There were elevators to our rooms, the breakfast area was very nice, with very fresh choices. It was located in a nice area, with excellent choices for shopping, Movie, and Eating. It is located near a hiking and walking trail...

Review collected in partnership with Best Western
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Thank Donald P
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Thank you for your kind words we greatly appreciate it. We are very fortunate to be in such a great location and have all the extras within walking distance, a huge plus for us and our guests! There are so many other hotels in Wichita Falls, and we appreciate that you chose us to stay with. We do hope you...

Shreveport
Reviewed 2 January 2017

The staff was friendly and helpful. We were always greet with a smile. Close to mall and many restaurants. Also close to Midwestern State. Would definitely recommend to others. The rooms were large and spacious.

Review collected in partnership with Best Western
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Thank cynthiap708
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Thank you for your kind words, we greatly appreciate it. We are very fortunate to have such a great location here in Wichita Falls, TX. whether you want to shop, dinning or visiting the college, it is a great location. I hope you will visit us again when coming to Wichita Falls, and will be able to see our new...

Reviewed 2 January 2017 via mobile

This is a new hotel, very clean. Our room was a double queen suite, very spacious. Staff was all friendly. Breakfast was good had plenty of variety. Quiet neighborhood. Would stay anytime in the area.

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Thank Nichols1993
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

Thank you for the kind comments we always appreciate feedback. I will make sure to share the kind words with our staff. We are very fortunate with the location of this hotel, the area is very quiet and we are close to anything and everything whether you want to dine out or visit your college kids. We do hope you...

Connecticut
Reviewed 2 January 2017

There was nothing particularly noteworthy about our stay here, except the bed was a bit high and hard to get into if you're short like me (4'11"). Also, we requested a first floor room when we made our reservation, but did not get one.

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Thank backnforth2nfro
Robin D, General Manager at BEST WESTERN PLUS University Inn & Suites, responded to this review

I am sorry you did not have a good experience during your stay with us, our goal is to make sure all of our guests have a great stay. As for a request for the first floor, unfortunately we can not assign anything until the day of arrival and the first floor is always in demand, we try to meet...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Breakfast Available

Additional Information about BEST WESTERN PLUS University Inn & Suites

Address: 4540 Maplewood Ave, Wichita Falls, TX 76308-4608
Region: United States > Texas > Wichita Falls
Price Range: $127 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS University Inn & Suites 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Wichita Falls Ramada
Hotel Style:
#2 Green Hotel in Wichita Falls
#3 Romantic Hotel in Wichita Falls
#7 Family Hotel in Wichita Falls
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS University Inn & Suites staff and other travellers.
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5 months ago
9 days ago
Abilene, Texas
over a year ago

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Questions? Get answers from BEST WESTERN PLUS University Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the back side not the parking lot side if available”
 of 5 bubbles brianaQ6844VD, 15 Mar 2017 | Read review
“Bring slippers and wear them”
 of 5 bubbles CraigR997, 8 Jun 2016 | Read review
“Join the membership with Best Western to get points & better service”
 of 5 bubbles kerrvilleklutz, 13 May 2016 | Read review
“On both visits, or friends and we were given rooms on the third floor. I suspect this is their primary floor for guests with dogs. Nevertheless we experienced no problems with noise.”
 of 5 bubbles 763johno, 3 Apr 2015 | Read review
“Away from pets, small children, teenagers, and vending machines.”
 of 5 bubbles Irishtomato19, 26 Jul 2014 | Read review
5 of 5