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Best Western Plus University Inn & Suites

231 reviews
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Traveller (23)
Room & Suite (7)
Dining (4)
Overview
  • Excellent51%
  • Very good27%
  • Average11%
  • Poor7%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plus University Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (231)Write a Review
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Traveller rating
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LanguageEnglish
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Show reviews that mention
All reviewspioneer restaurantthe light switchgood nights sleepin townroom was largestay there againfridge and microwavenice hotelrecommend this hotelstaff was friendlydesk clerkwafflesbiscuits and gravygreat place to stayhot breakfastnon smokingfree breakfast
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1 - 5 of 230 reviews
Reviewed 2 weeks ago

If I could give this hotel lower than 1 star I would. The staff is really rude and the rooms are absolutely horrible. On one of our beds, it had dirty sheets with food crumbs, hair and pen scribble marks in the sheets. The sink...More

Thank Kat S
Response from Robin D, General Manager at Best Western Plus University Inn & SuitesResponded 2 weeks ago

I am so sorry your stay was this bad, and I never like to hear that the staff was rude to anyone. As for the housekeeping I will make sure to let the head housekeeper know about this situation and she can follow up with...More

Hotel's Favourite
Reviewed 4 weeks ago

Clean, Quiet, very friendly staff. No highway noise. Within 100 yards is the best BBQ in Texas, the best steak in Texas and also a fine restaurant for all types of food. A good long walk to a mall. Very nice suburban location.More

Review collected in partnership with Best Western
Thank John H
Response from Robin D, General Manager at Best Western Plus University Inn & SuitesResponded 4 weeks ago

Thank you John, we do hope you will stay with us again when visiting Wichita Falls, TX. I do love our location, if you want to shop, dine or here to visit family we are centrally located and within 10 minutes to anywhere! Thank you...More

Reviewed 4 weeks ago

This hotel in Wichita Falls, Texas is the best Best Western hotel in which I've ever stayed. The employees are extremely courteous, helpful and professional at all times. The rooms are very pleasant and comfortable. I highly recommend this hotel to anyone needing to stay...More

Review collected in partnership with Best Western
Thank jablackwood
Reviewed 10 October 2017

My wife and I stayed here one night to visit grandkids, this place is quite, relaxing and the staff is wonderful, the room was very clean, also the hall ways was clean also. The black out curtains really work, so set the alarm (HAHA) or...More

Thank 40svacation
Response from Robin D, General Manager at Best Western Plus University Inn & SuitesResponded 12 October 2017

Thank you we greatly appreciate the kind words and I will make sure to pass this on to the team members. I am glad you enjoyed the breakfast we have been working hard to make sure everyone has something they all like! Thank you again!!

Reviewed 9 October 2017

Room was smelly and sticky!!!!! Was afraid to touch bathroom door after I realized how sticky it was. Could have possibly had smokers in this non-smoking room or was just very old. The staff was friendly and very helpful.More

Review collected in partnership with Best Western
Thank D7912POdonnaf
Response from Robin D, General Manager at Best Western Plus University Inn & SuitesResponded 11 October 2017

I am sorry about the odor you experienced in your room, the bathroom doors have been sticky, they were recently painted and since that time they have remained that way. I have someone coming to strip and re-paint them next week. We are a non...More

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Traveller (23)
Room & Suite (7)
Dining (4)
Pool & Beach (2)
Hotel & Grounds (19)
Bathroom (2)
Business Centre & Event Rooms (2)
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$81 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Wichita Falls
#3 Romantic Hotel in Wichita Falls
#7 Family Hotel in Wichita Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Wichita Falls
#3 Romantic Hotel in Wichita Falls
#7 Family Hotel in Wichita Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
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