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TownePlace Suites Provo Orem

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#2 of 10 Hotels in Orem
Certificate of Excellence
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135 Reviews from our TripAdvisor Community

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Showing 132: English reviews
1 review
Reviewed 23 October 2016 via mobile

Always a wonderful stay. The employees bend over backwards for me anytime I have a need. Travis is particularly helpful, and very consistent in being awesome! I stay here every time I'm in Orem. The beds are amazing too.

Helpful?
Thank Brian G
Management response:

Thank you Brian for reviewing our hotel! It is always great to hear of the positive experiences that our guests have with our associates. We are glad that we are able to consistently meet your expectations and are grateful for your business. As always, let us know if there is anything that we can do to help in any way.... More 

Saint Augustine Beach, Florida
Level Contributor
277 reviews
211 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 24 September 2016

This is our 3rd time here (2 of them for extended stays) and it's always just the absolute best: staffers like Taylor and Caitland, housekeepers like Pong, they are all friendly and oh so helpful... the indoor pool/jacuzzi are warm and inviting... fitness room has free weights and a scale... breakfast always features apples and bananas along with the famous... More 

Helpful?
Thank MMPJMH
Management response:

Thank you for your wonderful feedback on our hotel! Although the physical property is important, we really try to make sure that our hotel is set apart by an incredible staff. It is great to hear that we are succeeding in this area by providing exceptional service. We look forward to your next visit with us! Walker Belliston Assistant General... More 

Grove City, Ohio
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 September 2016 via mobile

Room had a view of the roof top, Fairfield Inn and parking lot. There are rooms on the other side that face a mountain. Full kitchen with a grocery store across the street. If you like to save money by cooking in this is the place. There is a grill on the patio that guests can use. Just the bare... More 

Helpful?
Thank Sharleen N
Management response:

Thank you for taking time to review our hotel! Your review is a great overview of some of the items that our hotel offers. The kitchens and grill really are a great thing to have, especially for those that prefer to cook their own meals in our rooms. I apologize for the missed service that you experienced during your stay... More 

Salt Lake City, Utah
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 September 2016

My wife and I stayed here 4 nights. The staff is very friendly and helpful. The rooms are clean and the bed very comfortable. The pillows are not that great, so I would bring your own. Of the three days we were there, our room was only cleaned once. it was not really a big deal, but we could have... More 

Helpful?
Thank MaraD1025
Management response:

Thank you for reviewing us! We have received many compliments on our beds and are glad to hear that you feel the same way. As for our pillows, they do run on the softer side, so if you prefer a more stiff pillow than that would be a great recommendation. I apologize for your room not getting serviced during your... More 

St. George, Utah
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 July 2016

This property did a great job at maintaining Marriott standards. Modern and comfortable throughout both the guest room and common areas. Large bathroom with a roomy shower. Very clean with the exception pointed out by another reviewer and that is the hallways can use more upkeep with vacuuming and food trays left outside the rooms. But that's a small thing... More 

Helpful?
Thank Scott M
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your thoughts on Tripadvisor. We are pleased to hear that you enjoyed your stay. I appreciate your comments about the hallways. I have shared your observations with our housekeeping and maintenance staff. Again, we appreciate your business and your feedback and we hope to see you again soon! Mark Stoddard General Manager More 

1 review
Reviewed 9 July 2016 via mobile

In June, 2016, I had the pleasure of spending a week at the TownePlace Suites in Orem, Utah. I was impressed with the comfort of the room, the cleanliness, and the variety of food in the breakfast area. I was most impressed though, with the staff. Everyone went above and beyond to make my stay the best, especially Lauren B.... More 

Helpful?
Thank Jim M
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for taking time to share your review! We are so glad that you enjoyed the rooms and facilities during your extended stay. I was especially pleased to read your comments about Lauren and the rest of our staff. Your comments are much appreciated and Lauren has been recognized for her service. Thank you again and please come and... More 

Houston, Texas
Level Contributor
149 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 6 July 2016 via mobile

This hotel is clean (except the hallway carpets) and the staff are friendly and helpful. The rooms are large and have a fridge and cooktop - very nice of you want to prepare your own meals. Our rooms had nice comfy beds. The breakfast was very good and I liked that it was available until 10 am. My only critique... More 

Helpful?
Thank GEO_001
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for staying and for sharing your comments. We are pleased that you enjoyed your room, kitchens, beds, and breakfast. Thank you for your suggestion about the couches. We do have some couches that are showing wear and we are ordering new furniture as part of our renovation that is taking place in a few months. Thank you again... More 

Dallas, Texas
Level Contributor
4 reviews
4 hotel reviews
Reviewed 5 July 2016 via mobile

We checked in late after midnight and the night supervisor Travis was very helpful. We had a suite with lots of room and would stay here again. Lots of breakfast fast food available. Convenient location right off the highway with a supermarket nearby and many restaurants. Pool looked inviting. Grounds are well maintained

Helpful?
Thank VintagePlaces2C
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2016 via mobile

Comfy beds, very clean, big bathroom with a nice big shower, very modern/updated, safe & best free Bfast of the many hotel chains we have tried. Erin, the front desk host was super nice and helpful! Some of the friendliest staff we've experienced. While we could hear people in their rooms from the hall, we had no issues once in... More 

Helpful?
Thank Malena T
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for staying with us and for sharing your kind comments! We will certainly recognize the staff and particularly Erin for the great service they provided. We are so pleased that you enjoyed our convenient location and great breakfast. Please come again soon! Mark Stoddard General Manager More 

oneof2
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 June 2016 via mobile

Stayed here for one night only on our to SLC for a convention. Realised the next evening when I went to charge my iPad and Fitbit that I had left the 4 usb plug and iPad and Fitbit leads in the socket in the bedroom. Tried ringing but got no reply, rang the next morning and was told no they... More 

Helpful?
Thank oneof2
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your comments. I feel bad that you lost your charger. Although I can appreciate your frustration in misplacing an important item and not being able to locate it, I feel very confident in the level of trustworthiness of our housekeeping staff. They know and understand the level of trust that we all place on them and... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The TownePlace Suites Orem by Marriott gives you easy access to the I-15 freeway and is conveniently situated within 1 mile of Symantec, Mozy, Utah Valley University, Timpanogos Hospital, and Access Data. This hotel allows you to experience all that Utah Valley has to offer including Timpanogos Storytellers Festival, Sundance Ski Resort, Thanksgiving Point, Timp Harley Davidson, and Brigham Young University. We are Utah Valley's first choice for long term business travel or families in need of temporary residential living. This extended-stay hotel helps you balance work and life as you like, with the comfort, and flexibility you require. Relax and feel at home with a fully equipped kitchen and high-speed Internet access. Guests will enjoy our complimentary breakfast and relax by our indoor pool. Come enjoy the suite life at the TownePlace Suites Provo Orem. ... more   less 

Additional Information about TownePlace Suites Provo Orem

Address: 873 N 1200 W, Orem, UT 84057-3552
Region: United States > Utah > Wasatch Range > Orem
Price Range: $133 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Provo Orem 2.5*
Number of rooms: 100
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Provo Orem staff and other travellers.
4 questions
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Fruitland
10 months ago
Sacramento, California
over a year ago
Salt Lake City, Utah

See all questions (4)

Questions? Get answers from TownePlace Suites Provo Orem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 402 has a beautiful view of the mountains (but also a bit of freeway noise).”
 of 5 bubbles MMPJMH, 24 Sep 2016 | Read review
“East side room will keep you opposite of the freeway and just a bit quieter.”
 of 5 bubbles scottmA670NK, 12 Jul 2016 | Read review
“The two bedroom suite was perfect!”
 of 5 bubbles nowlandfam, 3 Jun 2016 | Read review
“East facing rooms on the 4th floor are a little quieter and have the best view.”
 of 5 bubbles DataMom, 25 May 2016 | Read review
“The "mountain view" is supposed to be the best room.”
 of 5 bubbles geov228, 8 Jan 2016 | Read review
5 of 5
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