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TownePlace Suites Provo Orem

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#2 of 10 Hotels in Orem
Certificate of Excellence
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TownePlace Suites Provo Orem
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141 Reviews from our TripAdvisor Community

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Showing 138: English reviews
St. George, Utah
Reviewed 13 July 2016

This property did a great job at maintaining Marriott standards. Modern and comfortable throughout both the guest room and common areas. Large bathroom with a roomy shower. Very clean with the exception pointed out by another reviewer and that is the hallways can use more upkeep with vacuuming and food trays left outside the rooms. But that's a small thing...

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Helpful?
Thank Scott M
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your thoughts on Tripadvisor. We are pleased to hear that you enjoyed your stay. I appreciate your comments about the hallways. I have shared your observations with our housekeeping and maintenance staff. Again, we appreciate your business and your feedback and we hope to see you again soon! Mark Stoddard General Manager

Reviewed 9 July 2016 via mobile

In June, 2016, I had the pleasure of spending a week at the TownePlace Suites in Orem, Utah. I was impressed with the comfort of the room, the cleanliness, and the variety of food in the breakfast area. I was most impressed though, with the staff. Everyone went above and beyond to make my stay the best, especially Lauren B....

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Helpful?
Thank Jim M
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for taking time to share your review! We are so glad that you enjoyed the rooms and facilities during your extended stay. I was especially pleased to read your comments about Lauren and the rest of our staff. Your comments are much appreciated and Lauren has been recognized for her service. Thank you again and please come and...

Houston, Texas
Reviewed 6 July 2016 via mobile

This hotel is clean (except the hallway carpets) and the staff are friendly and helpful. The rooms are large and have a fridge and cooktop - very nice of you want to prepare your own meals. Our rooms had nice comfy beds. The breakfast was very good and I liked that it was available until 10 am. My only critique...

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Helpful?
Thank GEO_001
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for staying and for sharing your comments. We are pleased that you enjoyed your room, kitchens, beds, and breakfast. Thank you for your suggestion about the couches. We do have some couches that are showing wear and we are ordering new furniture as part of our renovation that is taking place in a few months. Thank you again...

Dallas, Texas
Reviewed 5 July 2016 via mobile

We checked in late after midnight and the night supervisor Travis was very helpful. We had a suite with lots of room and would stay here again. Lots of breakfast fast food available. Convenient location right off the highway with a supermarket nearby and many restaurants. Pool looked inviting. Grounds are well maintained

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Thank VintagePlaces2C
Reviewed 4 July 2016 via mobile

Comfy beds, very clean, big bathroom with a nice big shower, very modern/updated, safe & best free Bfast of the many hotel chains we have tried. Erin, the front desk host was super nice and helpful! Some of the friendliest staff we've experienced. While we could hear people in their rooms from the hall, we had no issues once in...

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Helpful?
Thank Malena T
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for staying with us and for sharing your kind comments! We will certainly recognize the staff and particularly Erin for the great service they provided. We are so pleased that you enjoyed our convenient location and great breakfast. Please come again soon! Mark Stoddard General Manager

oneof2
Reviewed 28 June 2016 via mobile

Stayed here for one night only on our to SLC for a convention. Realised the next evening when I went to charge my iPad and Fitbit that I had left the 4 usb plug and iPad and Fitbit leads in the socket in the bedroom. Tried ringing but got no reply, rang the next morning and was told no they...

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Thank oneof2
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your comments. I feel bad that you lost your charger. Although I can appreciate your frustration in misplacing an important item and not being able to locate it, I feel very confident in the level of trustworthiness of our housekeeping staff. They know and understand the level of trust that we all place on them and...

Washington DC
Reviewed 19 June 2016

This place is so environmentally unfriendly that makes the stay unpleasant to someone who is concerned about the planet. Breakfast is served in styrofoam and plastic. Towels are taken to wash even if you hang them (even if it reads that in this case they will not in order to save water). Gigantic washing machines are put to wash a...

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Thank cindy90
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your thoughts on Tripadvisor.com. I can certainly appreciate your concerns you expressed. I would like to apologize that our staff did not follow our own protocol with regards to the towels and dishes in your room. Our practice is to only replace towels upon request and this was not followed. We do provide a dishwasher to...

Rocklin, California
Reviewed 3 June 2016

The front desk clerk was amazingly helpful and attentive. She met all our needs and more. Hotel was close to everything we wanted to see and do. Friendly staff. Well stocked market and great breakfast.

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1Thank nowlandfam
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for staying with us and for sharing your kind comments! We do have a phenomenal staff and I am so glad when they are recognized by our guests. Please come again soon! Mark Stoddard General Manager

Reviewed 31 May 2016

Stayed in a one-bedroom suite for a week and it was great! Definitely up to Marriott standards. Breakfast was standard Marriott fare. The pool and hot tub were nice. Great location, right off the freeway.

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2Thank Cherelle H
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for your comments! We do appreciate your extended stay with us in our one-bedroom suites. We are built to be a home away from home and we are pleased that you enjoyed yourself. We hope to see you again very soon! Mark Stoddard General Manager

Davis, California
Reviewed 25 May 2016

I stay at this property 4 nights every two months. The minute I walk through the doors, I feel like I've come home! The front desk staff are always welcoming, friendly, helpful and very efficient. Check in and check out is always very quick. My last stay (April 2016) was no different. I had made a last minute reservation and...

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2Thank DataMom
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

I can't tell you enough how much we appreciate our loyal, repeat guests! Thank you for your business and for sharing your kind comments. We love that you enjoy our large suites and full kitchens. We are getting very excited about our 'face lift' in a few months and can't wait for you to see the upgrades. We look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The TownePlace Suites Orem by Marriott gives you easy access to the I-15 freeway and is conveniently situated within 1 mile of Symantec, Mozy, Utah Valley University, Timpanogos Hospital, and Access Data. This hotel allows you to experience all that Utah Valley has to offer including Timpanogos Storytellers Festival, Sundance Ski Resort, Thanksgiving Point, Timp Harley Davidson, and Brigham Young University. We are Utah Valley's first choice for long term business travel or families in need of temporary residential living. This extended-stay hotel helps you balance work and life as you like, with the comfort, and flexibility you require. Relax and feel at home with a fully equipped kitchen and high-speed Internet access. Guests will enjoy our complimentary breakfast and relax by our indoor pool. Come enjoy the suite life at the TownePlace Suites Provo Orem. ... more   less 

Additional Information about TownePlace Suites Provo Orem

Address: 873 N 1200 W, Orem, UT 84057-3552
Region: United States > Utah > Wasatch Range > Orem
Price Range: $135 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Provo Orem 2.5*
Number of rooms: 100
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Provo Orem staff and other travellers.
4 questions
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Fruitland
over a year ago
Sacramento, California
over a year ago
Salt Lake City, Utah

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Questions? Get answers from TownePlace Suites Provo Orem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good kitchen, good pool, nice staff”
 of 5 bubbles sjryon2017, 12 Mar 2017 | Read review
“Stay on the higher floors for great view!”
 of 5 bubbles GeetaA_13, 6 Mar 2017 | Read review
“Room 402 is a King 1-bedroom, with oven and windows for a breeze and the spectacular mountain views.”
 of 5 bubbles MMPJMH, 23 Feb 2017 | Read review
“As far as I know, the 4th floor has the new rooms. Join Marriott Rewards for free upgrades!”
 of 5 bubbles JessAllAround, 19 Jan 2017 | Read review
“Room 402 has a beautiful view of the mountains (but also a bit of freeway noise).”
 of 5 bubbles MMPJMH, 24 Sep 2016 | Read review
5 of 5