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Holiday Inn Express & Suites Orem/North Provo

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#3 of 10 Hotels in Orem
Certificate of Excellence
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Holiday Inn Express & Suites Orem\/North Provo
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199 Reviews from our TripAdvisor Community

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Showing 193: English reviews
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Madison, Wisconsin
Reviewed 3 days ago NEW

Stayed here two separate nights. First night was fine, about average for a Holiday Inn - nothing special. The second night, we were given a single king/no sleeper sofa room for three people, even though our reservation confirmation (made multiple days before hand) showed a double queen. We were told that double queens were sold out, and eventually the desk...

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Helpful?
Thank taylorellingson
Management response:

We appreciate you taking the time to give us your feedback and we will use this for future training purposes.

Reviewed 4 days ago NEWvia mobile

David at the front desk was so extremely helpful! He was kind to us, especially our children, and went above and beyond to make our time here great and to ensure that we had what we needed. Thank you!

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Helpful?
Thank anony8mous8
Management response:

Thank you for your comments and recognition of our front desk staff. We are pleased to hear that you had a great stay. We look forward to seeing you next time.

Boise, Idaho
Reviewed 4 days ago NEW

We selected this hotel as it was pet friendly - and clearly so did several other people as there were many people with dogs staying here. There is very limited area to walk pets. The hotel access is hard to find - made harder as google maps says it is on the opposite side of the street than it actually...

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Helpful?
Thank DAEsmae
Management response:

Thank you for your feedback regarding the comfort of our rooms. As you indicated, we were sold-out during your stay, and as a consequence there were a lot of guests in the breakfast area. We review our occupancy in advance and have additional staff on duty for breakfast and housekeeping. We appreciate that you recognized they were working hard to...

Orem, Utah
Reviewed 1 week ago

This hotel is clean and well taken care of. Staff is very professional and kind. They do not seem to be in a hurry to take down breakfast despite the times listed. It is also a good value so in my mind worth every penny.

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Helpful?
Thank danders75034
Management response:

Thank you for your comments regarding the cleanliness of our property and the professionalism of our staff. We are happy to hear that you had a pleasant stay. Please visit us again.

Reviewed 2 weeks ago via mobile

Most pleased, everything about this Hotel. Stayed here before in Dec. 2016. Was more than Satisfied. Location to Family, Staff friendly, helpful, just so nice. Rooms lovely, clean, more than anything I ever needed. Wonderful morning Breakfast Buffet is Free. Thank You all, will definantly be back each time I make this visit, and will recommend to other Travelers.

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Helpful?
Thank Sybil M
Chico, California
Reviewed 4 weeks ago via mobile

We came in late to stay one night on a long road trip. Check in was quick, easy, girl at desk was friendly. Beds were comfy, rooms nice and clean. Continental breakfast. Pleasantly surprised at view in morning...surrounding mountains covered in snow.

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Helpful?
1Thank Kerri O
Management response:

Thank you for your comments regarding the comfort of our beds and the cleanliness of our property. We hope you will stay with us on your next trip to Orem.

Reviewed 15 February 2017

Very reasonable priced for a good looking hotel. They also allow my dog to spend the night with us in the hotel. Across the parking lot is Subway, and a gas station for other items that you might need for the night or travels.

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Helpful?
Thank Daniel J B
Management response:

Thank you for your comments regarding the amenities at our property. We hope to see you again on your next trip to Orem.

Calgary, Canada
Reviewed 6 January 2017 via mobile

We stayed here for one night on our way through on a road trip. Nice big suite. It was very clean. Staff was helpful. Whatever issue people have been complaining about regarding wifi has been cleared up because no one in my family of four had any wifi problems on our numerous devices. Great price point. Breakfast is included (don't...

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Helpful?
Thank Jules26Edmonton
Management response:

Thank you for your comments regarding the helpfulness of our staff and the cleanliness of our rooms, and especially for recognizing that the wifi was efficient on numerous devices. We hope to see again on your next trip to Utah.

Reviewed 14 December 2016

I am a spire elete so i know a good and a bad hotel, this one is the worst. I as no working internet if there are more than 10 guests trying to use it. 1ts now past mignight anf for 6 hours i hot little to no help from front desk, tech support and the gm would not take...

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Helpful?
Thank Mike B
Management response:

Mike, We are deeply troubled that your stay at our hotel was less than satisfactory, and we are taking your comments very seriously. We understand your frustration not being able to conduct your work and sincerely regret that you were not able to receive immediate resolution. I appreciate that you took the time to personally meet with me yesterday to...

Phoenix, Arizona
Reviewed 21 November 2016 via mobile

We are a large family and we almost always stay at IHG properties. This one was clean, plenty of parking, and average. They need to add staff as the pool towels were empty and breakfast was not up to par. The coffee was cold, the dining hall messy, and foods needed replenished. There is a Subway and Dominoes in the...

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Helpful?
Thank Droduo
Management response:

Thank you for your feedback regarding your recent stay. We take pride in offering a great start to your morning and have addressed our breakfast staff about your concerns. We hope you will stay with us again and appreciate your loyalty to the IHG Brand.

29 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Holiday Inn Express & Suites Orem/North Provo

Address: 1290 W University Pkwy, Orem, UT 84058-2304
Region: United States > Utah > Wasatch Range > Orem
Price Range: $132 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Orem/North Provo 2.5*
Number of rooms: 122
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Also Known As:
Holiday Inn Express And Suites Orem/North Provo
Holiday Inn Express & Suites Orem/North Provo Hotel Orem
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Orem/North Provo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 3rd and 4th floors are quiet.”
 of 5 bubbles Railhistoryfan, 20 Sep 2016 | Read review
“During vacations months and holiday weekends, it can be noisy with young children.”
 of 5 bubbles 808_Ross_B, 31 Aug 2016 | Read review
“Go some place else.”
 of 5 bubbles JOECHARB, 24 Jun 2016 | Read review
“Get room away from elevator and stairs. Upper floor rooms”
 of 5 bubbles sondrayh, 20 May 2016 | Read review
“201 had a great view”
 of 5 bubbles TLG056, 16 May 2016 | Read review
5 of 5