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This is a nice, newer hotel. Room with two queen bed was pretty tight. Okay location, but must drive to any decent places to eat. We arrived at hand-off/shift change. The off-going staff was surly and said "she will help you in a minute". The...More
Response from Pam D, General Manager at Holiday Inn Express & Suites Orem/North ProvoResponded 3 days ago
I am so sorry to hear that your check in experience was not acceptable. Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express OREM-NORTH PROVO.
I would like to start by apologizing...More
This hotel is very clean all around. Very friendly staff. The BYU football team stays here when they have home games and they weren't in the way either. It's close to a Subway, Dominos, and a gas station with quick freeway access. I'll stay here...More
Management response:Responded 18 September 2017
Thanks for choosing to stay with us! We love hearing from our guests and value your feedback! We would love you to come back and stay with us any time you are in our area.
Holiday Inn Express Orem
When we arrived at 5 PM, our reservation package was not prepare which is contrary to Intercontinental policy for upper level travelers. Not only that the room had not be cleaned and we had to wait a 1/2 hour to actually use the room. A...More
Thank Ken R
Response from Diane R, Director of Sales at Holiday Inn Express & Suites Orem/North ProvoResponded 31 October 2017
Thank you for taking the time to write a review of our hotel. I want to say that I am so sorry that your reservation package was not quite ready when you arrived at our hotel. We take pride in always delivering the best for...More
STAY HERE!! Seriously the best hotel I've ever stayed in. Staff was super friendly and helpful. The housekeeping staff does an amazing job. Everything was spotless. Breakfast consisted of eggs, breakfast meats, hot and cold cereals, fruit and breads. The beds were so comfortable I...More
Thank Aubrey A
Response from Diane R, Manager at Holiday Inn Express & Suites Orem/North ProvoResponded 31 October 2017
Thank you so much for taking the time to write a review about our hotel. We are so glad to hear that you enjoyed your stay so much! We are very glad to hear that you enjoyed our beds. We work hard to make sure...More
Would say a typical Holiday Inn Express until we could not move the shower doors to close them. When we called the front desk she said she would put in a maintenance request in the morning. We asked about changing in rooms and it was...More
Response from Diane R, Director of Sales at Holiday Inn Express & Suites Orem/North ProvoResponded 17 October 2017
Thank you for sharing your comments about your recent stay. We sincerely apologize that the shower doors were not closing properly. We take comments such as these very seriously and make every effort to correct the problem. We regret this situation was not addressed immediately...More
US$89 - US$112 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express And Suites Orem/North Provo ,
Holiday Inn Express & Suites Orem/North Provo Hotel Orem