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About
#14 of 62 hotels in Park City
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
The St. Regis Deer Valley represents the next chapter in unparalleled refinement that redefines extraordinary living standards, offering guests an unrivaled experience of luxury, elegance, and bespoke service. We provide convenient ski-in/ski-out access with a private ski valet during the winter season. In warmer months, thrill-seekers delve into mountain biking and hiking. Unwind in thoughtfully appointed hotel rooms and suites with private terraces overlooking the slopes.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Kids stay free
Valet parking
Paid private parking on-site
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fitness classes
Sauna
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Ski rentals
Ski school
Skiing
Bowling offsite
Patio
Tennis court offsite
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Manicure
Massage
Pedicure
Steam room
Waxing services
Ski In / Ski Out
24-hour security
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Great View
Languages Spoken
English, Russian, Spanish, Chinese and 1 more
Location
66Somewhat walkable
Grade: 66 out of 100
170Restaurantswithin 10 km
85Attractionswithin 10 km
Contact
2300 Deer Valley Drive East, Park City, UT 84060
Getting there
Car HireSee all Park City car hire
1176Reviews12Q+A100Room tips
Reviews
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Despite room rates >$2,000/night, the service level at this hotel is reminiscent of "deep Covid." Some examples: - I emailed the concierge with a detailed request for help with a spa appointment, and a day later the response came back to call the spa or book online, but without even a link (It's not easy to find). - The rooms have empty refrigerators. Not just no alcoholic beverages, but no beverages period. - The overnight menu is embarrassing. There are 4 items and we tried two, a chicken caesar salad and BLT. Delivery took forever despite the two items having been entirely in the fridge (eg cold, stale bread). They were delivered in compostable dishes, and the salad was dated in magic marker two days before its delivery to us. We ordered sparkling water, but they forgot to deliver it. We called back and the sparkling water showed up much later, but warm, clearly never refrigerated. - There is no room service menu. Buried deep in the TV menu is a QR code to load into your phone to get the menu. etc…
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at The St. Regis Deer Valley
Responded 1 week ago
Dear U5637PGedwardf, Thank you for taking the time to share your thoughts regarding your stay. We are disappointed that we did not meet your expectations. It is saddening to know you felt we did not merit the cost of your stay and that we let you down. We sincerely apologize for the difficulties you experienced during your stay; this does not reflect our passion to deliver exceptional services. We have addressed this with the appropriate individuals, and we are grateful for your patience. Additionally, we regret reading your specific concern about the food you ordered. We appreciate you bringing this to our attention as we have had no similar comments and are diligent with the quality of all food & beverage products. We take such matters very seriously and will investigate them with the appropriate team. Your patience is appreciated, and we hope you will allow us another opportunity to regain your valued trust. Jeff Keller, Director of Rooms 385.377.8232
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If I could give it 0 stars, I would. Rooms were tired and they stuck us in a room where they were doing work in the hallway. The staff was beyond incompetent and actively dissuaded us from spending money on incidentals. The valet system is atrocious- waiting 45 minutes for your car is inexcusable at this high end of a resort. Furthermore they neglect to tell you that at certain times of day you bring your car to the bottom of the mountain valet stand, and after hours you have to drive 30 min around the mountain to get to the main hotel gate. The cherry on top was checking out a day early due to such a poor stay, and the front desk agent not even asking “how was your stay…?” We are platinum elite bonvoy members and expect much better service from a St Regis. Word of the wise: don’t waste your time with the St Regis DV. Go to the Ritz Carlton in Beaver Creek. It’s much better. The SRDV is an embarrassment to Marriott and to the St Regis Brand…
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: The staff is basically incompetent. If you’re used to St Regis level service you won’t get that here
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at The St. Regis Deer Valley
Responded 1 week ago
Dear X567HZseanm, Thank you for being a valued Marriott Bonvoy Platinum Elite member and for taking the time to share your experience with us. We are deeply sorry to learn your stay did not meet your expectations and that you encountered several issues during your time at our resort. We are disappointed to read about your negative experience with our team throughout your visit. We are devoted to providing superb service from each of our associates, and we are grateful for the feedback that helps us improve our guest experience. We have shared your concerns with the appropriate individuals to ensure our loyal travelers are receiving the experience they expect and deserve. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us. Jeff Keller, Director of Rooms 385.377.8232
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not what I expected of a St Regis. Clearly they are going for masses and not quality. Torn wallpaper, ripped carpet (clearly not deep cleaned in years), dishes left everywhere and not picked up. You cannot find a place to sit and have a drink as everything is packed or closed for private party. Great ski in, ski out location and the ski valet, other ski services are great, but this is at best a 3 star, average budget Marriott from a hotel standpoint (except way more expensive)
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at The St. Regis Deer Valley
Responded 2 weeks ago
Dear K H, Thank you for taking the time to review your stay with us. We are happy you enjoyed your overall stay with us. However, we hope you will accept our apologies for not meeting your expectations with the other aspects of your visit. We value your feedback as we are always striving to improve our guest experience. We appreciate you choosing us for your visit to the area, and we hope to accommodate you again so we may provide you with the exceptional stay you deserve. Jeff Keller, Director of Rooms 385.377.8232
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
- Room is nice, I used Marriott points for a 3 day stay, the USD room rate was $2500/night. - I understand that many hotels are removing room mini bars to save money but expect a $2500/night room to have a mini bar. - Arriving in the room (standard king bed room, slope side view), it looked as if it was haphazardly serviced, e.g. missing toiletries, no garbage can, door is missing the door chain lock (the base is there, no chain to lock it from unexpected service). There was an additional lock on the door knob -- didn't work. - Overall, amenities are nice but you get a feeling no one cares. The St Regis bar (next to Brasserie 7452) is almost always full. There's a bar like area in the Rime restaurant next door which is empty but you won't be able to sit there. The service is erratic, had a nice dinner at Brasserie 7452 and the bar next door was clearing up and I decided to get a last drink. There's a connecting open door between the two areas but I was made to walk around to another entrance around the side. The next day, I was told to walk around to the connecting door. - There are many service people greeting guests but mainly talking to each other or on their phones. The best (the worst) is when several of the staff are milling around the computer terminals trying to enter in orders or figure something out while many guests are trying to get someone's attention.. Most staff have a language barrier, it works but it is often difficult to understand them.…
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Date of stay: February 2023
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at The St. Regis Deer Valley
Responded 4 weeks ago
Dear 760thomasn, Thank you for staying with us and taking the time to share your valuable feedback. We strive to provide an exquisite experience coupled with impeccable accommodations. We sincerely apologize for the issues you encountered in your guestroom along with the disappointment regarding the service you received. This is not our standard, and not what our typical guest experiences. We would welcome the opportunity to restore your faith in our hotel. When time allows, please connect with me directly. Thank you for choosing us, and we wish you all the best with your travels. Jeff Keller, Director of Rooms 385.377.8232
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gorgeous, lovely property. Kind staff & great stay! Stayed here for 1 night to bridge a gap between trips. I’d been here a number of times to dine or apres - so knew it was a great property. Upon arrival, received an upgrade to a lovely suite w/ a couple of fireplaces. Restaurants are tasty, views are beautiful. Definitely worth a stay!
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at The St. Regis Deer Valley
Responded 4 weeks ago
Dear caith77, Thank you for your loyalty and fantastic review of The St. Regis Deer Valley. We want to inspire our guests with sophisticated yet tranquil accommodations; therefore, we are pleased you found our property and your suite inviting. It is also a pleasure to read your generous remarks about our meticulous staff and exceptional views, as well as our on-site restaurants. We appreciate you recommending us to future travelers, and we invite you to complete our guest survey as we welcome your valuable feedback. We look forward to seeing you again whenever your travels bring you back to Park City. Jeff Keller, Director of Rooms 385.377.8232
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I just stayed at the St. Regis Deer Valley for the second time and it was fantastic! We have stayed over 1,500 nights at Marriott's mostly at the luxury resort properties and this property is incredible. The resort itself is gorgeous with it's rustic mountain ambiance. The rooms are beautiful with all the amenities. The entire team from top to bottom provided tremendous service. The GM, Mr. Mugford is one of the best GM's of any Marriott property. Personable, responsive, and proactive. The head butler Ms. Perelti is fantastic. She and her team including Camila and Sophia went out of their way to ensure we had a memorable stay with so many thoughtful and creative touches. All the restaurants were incredible including Rime, La Stellina, and Brasserie. Both the food and the staff were top notch including the manager Chelsea at La Stellina. The housekeeping team did a great job everyday, the valets were very helpful, the shuttle drivers were great, the front desk, the concierge and the team and the cafe were all wonderful. It is not easy for a large hotel to hit on all cylinders with all the different departments but the St. Regis Deer Valley team is truly fantastic in every way. You will be disappointed if you decide to stay anywhere else but this unique property if you visit the area.…
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Date of stay: February 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at The St. Regis Deer Valley
Responded 15 Feb 2023
Dear Jeremy T, Thank you for the complimentary review of your stay at The St. Regis Deer Valley, and most notably, for praising our associates. It is always our goal to provide an outstanding experience, and we are delighted we could be a part of making your visit memorable. We will surely share your generous comments to all the associates mentioned in your review. We also appreciate you mentioning how much you enjoyed our ambiance; our decor is a direct reflection of the surrounding beauty in Park City. It was a pleasure having you as our guest once again, and we look forward to hosting you again soon. Jeff Keller, Director of Rooms 385.377.8232
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just finished up a wonderful weekend of skiing but left the hotel feeling let down by our experience at this elite property. When we arrived around 1 pm on Friday our room wasn't ready so we inquired as to where we could change so we could get out on the slopes for the remainder of the day. Between the front desk and the bellhops we were given the options of 1. pull everything out on the floor in the lobby and change in the bathroom 2. the luggage closet in the valet area and finally, 3. the bathroom in the gym. Really? I can't imagine we are the first guests to arrive before check in who want to take advantage of skiing as much as possible. After a circuitous route through the hotel, the bellhop unloaded us in the gym where we dug out our skis and ski clothes, changed in the bathroom and then hauled all of our gear back downstairs to leave it with the valets. They need to have better options as this is predominantly a ski resort. Meals at Rime were also disappointing from a service standpoint. There seemed to be a plethora of waiters standing around but ours never checked in with us, was slow to respond to queries and did not attempt to compensate for food that was definitely not prepared correctly. (Hamburger was too salty to eat and the "truffle" fries were not at all seasoned and way overcooked.) I will say that the in-room dining was top-notch which was a pleasant surprise after the Rime lunch debacle. The final straw of the weekend was when the ski valet staff gave my husband's very expensive personal skis to another guest to use on our last day. My husband had skied first thing in the morning and then came back to the room to do a quick conference call. He left his skis and poles in the "Be Back Soon" rack outside the valet area. When he and I went down to ski again, he couldn't locate his skis where he had left them. About to inquire about his skis, another guest happened to ski in and was skiing on my husband's skis! Despite the stickers on the skis and poles that had my husband's name on them, both the guest and the staff failed to notice. I'm not sure what would have happened if the other guest had not returned midday to the hotel as we were flying out later that day. When we mentioned it to the staff both in the ski valet area and at the front desk, their response was very nonchalant and disappointing. Overall, service is the most important aspect of a hotel stay in my estimation. Many wrongs can be ameliorated by caring, attentive staff. Unfortunately, those moments were few and far between this weekend. I understand that many of the staff members are seasonal workers but that should not impact the service level if training is done well. We were in Sun Valley over the holidays and the service was exceptional by both permanent and seasonal staff so we know it can be done.…
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Date of stay: February 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at The St. Regis Deer Valley
Responded 17 Feb 2023
Dear 378kristing, Thank you for taking the time to post a detailed review. First impressions are essential; therefore, we regret that the start of your visit was not the enhanced experience we focus on providing each of our guests and the frustration you endured upon arrival. Furthermore, we are sorry for not meeting your expectations with the service and food served at one of our restaurants. We will discuss your comments with the appropriate individuals and take measures to ensure they provide perfectly prepared meals and attentive hospitality to our patrons. We also apologize for our ski valet staff's oversight in giving your husband's skis to another guest and for the less-than-authentic response you received from our front desk and ski valet team when you brought this matter to their attention. We will take the proper action with them to make sure they deliver impeccable hospitality to our guests. We are grateful for your patience and all of your feedback. We hope you and your husband will give us another chance to provide you both with a flawless and meaningful stay. Jeff Keller, Director of Rooms 385.377.8232
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Continued review from terrible 2 days ago: After saving for a long time to stay at the St. Regis Deer Valley hotel again, I was booked at the "lower residences" which I did not know existed, having unique amenities different from the hotel & NOT explained at check in. Management heard me and went out of their way to make this the experience what I thought I'd booked in the first place and deserve praise. Caution to readers, make sure you understand what you are booking at this place to avoid the disappointment I experienced. Communication can be difficult so triple check.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at The St. Regis Deer Valley
Responded 17 Feb 2023
Dear Tour33097259251, Thank you for taking the time to leave a review. While we regret the frustration you endured initially due to any confusion or miscommunication regarding your reservation about our hotel's location from our front desk staff, we were glad to learn that the tailored service provided by our associates thereafter helped to make your experience a pleasant one. We appreciate your feedback and will share it appropriately to ensure our guests have accurate details about our accommodations. We look forward to another opportunity to provide you with the perfect stay you deserve. Jeff Keller, Director of Rooms 385.377.8232
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the St Regis for a long weekend, and we left disappointed. The bad: 1. The smell / odor on the4th floor and in our room was unbearable. There was a strong Sulphur smell that would not go away. 2. There needs to be a hotel guest bar and or restaurant during peak weekends. I had to wait 15 minutes just to get into the 21+ only bar and then wait another 15 minutes for a drink. After a long day skiing, we simply wanted a place to sit and enjoy a cocktail. The < 21 restaurant and outdoor area had an hour wait and takes no reservation. We do not mind crowds, but it was overbearing all 3 nights. The hotel is secluded (which should be a good thing), but they need more options for hotel guests, since it is a 10 minute ride to another restaurant. The Good: 1. It's a Bonvoy property = points redemption 2. ski-in and out and the valet service was first class 3. location and views of the mountain 4. Tremendous fitness center and pools / hot tubs.…
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at The St. Regis Deer Valley
Responded 10 Feb 2023
Dear 641keithe, Thank you for taking the time to review your stay with us. We are happy you liked our premium amenities, exceptional services, and great location, and we certainly appreciate your generous comments regarding that you enjoyed your overall time with us. However, we want to extend our apologies for not meeting all of your expectations with the other aspects of your visit, particularly with our food and beverage options. We value your feedback as we are always striving to provide a comfortable environment and improve our guest experience. We appreciate you choosing us for your visit to the area, and we hope to accommodate you again so we may provide you with the exceptional stay you deserve. Jeff Keller, Director of Rooms 385.377.8232
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
very unfortunate experience, understaffed hotel and services and responses are slow overall. To add on top of that, the room does not even have stable hot water. It is the worst St Regis experience.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at The St. Regis Deer Valley
Responded 17 Jan 2023
Dear Sleepingsleepingbear, Thank you for taking the time to post your review. We are devoted to providing extraordinary and seamless experiences when it comes to our guests, and it sounds like these standards got overlooked. Your feedback is very valuable to our team, and we hope you will accept our apologies. Furthermore, we are sorry for the issues you had with the lack of stable hot water in your room. We have addressed this concern, and we appreciate your patience. We would welcome another opportunity to show you our dedication to authentic and flawless hospitality. Jeff Keller, Director of Rooms 385.377.8232
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$456 - US$1,155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the st. regis deer valley hotel park city
FORMERLY KNOWN AS
The Residences at The St. Regis Deer Valley, Snow Park
LOCATION
United StatesUtahWasatch RangePark City
NUMBER OF ROOMS
182
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Claim Your ListingTHE ST. REGIS DEER VALLEY: UPDATED 2023 Hotel Reviews, Price Comparison and 997 Photos (Park City, UT) - Tripadvisor
Frequently Asked Questions about The St. Regis Deer Valley
Which popular attractions are close to The St. Regis Deer Valley?
Nearby attractions include Deer Valley Resort (0.1 km) and Snow Park Outdoor Amphitheater (0.1 km).
What are some of the property amenities at The St. Regis Deer Valley?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The St. Regis Deer Valley?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The St. Regis Deer Valley?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The St. Regis Deer Valley?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The St. Regis Deer Valley?
Conveniently located restaurants include Brasserie 7452, Deer Valley Cafe, and Troll Hallen Restaurant Lounge.
Are there opportunities to exercise at The St. Regis Deer Valley?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The St. Regis Deer Valley have an airport shuttle?
Yes, The St. Regis Deer Valley offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The St. Regis Deer Valley?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The St. Regis Deer Valley?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The St. Regis Deer Valley offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.