This hotel adds $20/night to your bill. No one mentioned this to me when I checked in, and apparently, according to the web site, it includes snacks and beverages that I never saw. They hope that you won't notice when you book the room, as I did not. If they were not trying to be decietful, they would have simply increased the price of the stay by $20. In addition, as a titanium member, I requested a 4pm checkout and confirmed it the night before. At noon the next day, someone opened my door without knocking. Fortunately, I was fully dressed but complaints about these issues got me only an email apology and no refund of the $20.
Very nice Hotel as this Marriot (Bonvoy) property has been rebranded back and forth a few times but noticed that this go around, the rooms and bathrooms have been upgraded. Courteous check in, check out.
I stayed here for five nights as part of a group event at the hotel. The hotel is clean, well decorated, offers the expected amenities, and the staff are what you would expect from a Marriot branded hotel -- consistently pleasant and helpful. I did have a recurring problem with my door lock which would occasionally protrude the deadbolt while the door was open, resulting in the door not closing fully. Staff did respond promptly when the issue was reported. We were there during the Coronavirus pandemic and regular housekeeping had been suspended so I cannot comment on that. While not problem free, the experience was overall very positive and I would not hesitate to return.
This is quite a nice hotel in a convenient downtown location. We were upgraded to a corner suite for two of the nights we were there, but in a regular room for the first night given that we had two separate bookings (decided to arrive a day early). Interestingly the bathroom in the regular room was much nicer than that of the suite, which had a rather small bathroom. However, the size of the suite, including a small balcony, was nice given that this was the end of a rather long vacation for us. The rooms were clean and well appointed. They were changing the hall carpeting while we were there and the small of whatever chemicals they were using to put it down was somewhat obnoxious. We were given vouchers for a free breakfast given our Marriott Platinum status. This was helpful as the cost of the buffet was $18. There is free parking outside the hotel and in a lot under the hotel, but the hotel does charge a $20/night resort fee. Nice stay though in a well appointed hotel.…
Not my usual Marriott branded hotel experience. Between not being able to order a meal because their restaurant chef was busy with a banquet, the fire alarm going off five times and a manager slow to respond and unwilling to offer any compensation for creating an inconvenient situation to weary guests I have to say this was the worst experience I've had in my 6 years as a Titanium Elite Bonvoy member. It's a shame I'll remember Park City this way. Considering spending my business travel per diems on Hilton. If you need a nice meal in Park City, visit the Doubletree. They took us right in and the meal was fantastic.