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Westgate Park City Resort & Spa

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Westgate Park City Resort & Spa
Westgate Park City Resort & Spa
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742 Reviews from our TripAdvisor Community

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Showing 731: English reviews
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Reviewed yesterday NEWvia mobile

While the location of this hotel, makes it a great option, the service and cleanliness of the facility leaves a lot to be desired! As you can see with our photos, our room was very rundown with dust coming out of the vents, torn carpet and just plain dirty. We could not open the curtains in our room because it's...

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Helpful?
Thank Williephx
Columbia, South Carolina
Reviewed 3 days ago NEWvia mobile

We had a great time at park city and the Westgate Resort. We really enjoyed the room and location. Pool areas were great. Be sure to pay attention to maps when trying to manuever around the complex, they will assist you in finding your way around.

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1Thank Rambler17
Swanmore, United Kingdom
Reviewed 3 days ago NEWvia mobile

The room was OK, but it was sold as self catering which is a joke. No chopping boards, no space for food storage and nowhere to eat in the room except some crappy fold out tables you can put in front of the sofa. The worst part was the service, we checked in an the kitchen area had dried food...

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2Thank David B
Maryland
Reviewed 5 days ago NEW

Looks are deceiving. From the outside, this place looks great. In reality, most of the interior does not match the picture. Our room was in the no view "dungeon" of the first floor of Bear. (We requested a high floor but were told none was available).The room was much smaller than pictured on the website. The water in the shower...

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2Thank Crackerjacks7
Tulsa, Oklahoma
Reviewed 5 days ago NEW

I have stayed at Westgate 3 times in the last 16 months. We checked in this time and we had a few issues with the room. My wife called down to the VIP desk and complained about the issues. 5 minutes later a housekeeping manager was at my door with three maids. I spoke with her as they cleaned the...

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Thank KdawgOSU
Reviewed 5 days ago NEWvia mobile

I stayed the first weekend of February at the resort. There are some improvements made since my stay in the fall. The front desk team seems to be new but we're friendly and helpful. I was able to text the front desk during my stay which made things a lot easier. My room did not have a view of the...

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Thank JackLilly493
Bellingham, Washington
Reviewed 6 days ago NEW

The hotel is beautiful and so close to the ski lifts. Although we had one of the smaller rooms, it was well put together so that not only were we comfortable but we could also do some limited cooking for breakfast and lunch. What we are particularly impressed by is the service. We went to movies at Sundance, and the...

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Thank swilliam373
Gales Ferry
Reviewed 1 week ago

-Housekeeping STOLE my bose speaker and no one (supervisor) had any remorse or any take charge behavior to make it right. JUST SAID ...SORRY. -Poorly laid out building for maneuvering getting ski equipment and storage of equipment.Had to take elevators up and down inappropriately to get around. -Drafts pub/restaurant dirty and slimy. Poor health conditions. -most staff spoke poor english...

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1Thank Anthony Q
johnbeck2016, Manager at Westgate Park City Resort & Spa, responded to this review

Good Morning Ms. Quinn, Thank you for providing your feedback regarding your experience. I am dishearten that you feel your speaker was 'stole' from your hotel room. As you are aware you checked out of your room on 2/12, returned home and noticed you did not have the speaker with you. Once you contacted us on 2/14 our team took...

Baltimore, Maryland
Reviewed 1 week ago via mobile

We will be staying over Presidents Day Weekend and I contacted the concierge well in advance to help make us restaurant reservations. After weeks of trying to get back n touch, the concierge gave me several recommendations which all looked fine. She said she would call all of them and call me back with what she reserved. I received no...

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1Thank barriemor
johnbeck2016, Manager at Westgate Park City Resort & Spa, responded to this review

Good Morning Ms. Lieberman, Thank you for providing your feedback regarding your concierge experience prior to your stay. This experience is not typically of our service and does not meet our standards. Our Guest Service manager will be reaching out to you shortly to ensure that all your requests are executed to your satisfaction. Again I apologized for the lapse...

Burlington, Vermont, United States
Reviewed 1 week ago

Westgate Park Canyons is a time-share complex with opportunities for separate rentals. Service is five star and amenities are extensive. Pools, spa, game room, sauna, ski valet service, restaurants, events and a number of other services are available. Westgate Resorts handles some rentals while VRBO and other Time Share brokers deal in these properties. See also my April 2016 entry...

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Helpful?
Thank John H

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Westgate Park City Resort & Spa offers a memorable vacation for all seasons. A Ski-in/Ski-out resort with ski valet located directly next to the RedLine Gondola for winter fun, and close to all the summer fun activities as well. Westgate Park City Resort & Spa also features the full service Serenity Spa by Westgate, Drafts Sports Bar and Grill for great food and beer overlooking the ski lifts and Wasatch Mountains, Edge Steakhouse for a cutting edge culinary experience, Marketplace that proudly brews Starbucks coffee and has a vast selection of beer, wine, spirits, groceries and sundries, features Utah's largest Indoor/Outdoor pool, and is the only resort to offer free shuttle service to downtown, local shopping and area events. Choose from fully furnished Studio Villas to Luxury and Signature Four Bedroom Villas, featuring kitchens, whirlpool tubs, steam showers and fireplaces. ... more   less 

Additional Information about Westgate Park City Resort & Spa

Address: 3000 Canyons Resort Drive, Park City, UT 84098-6552
Region: United States > Utah > Wasatch Range > Park City
Price Range: $297 - $1,431 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Westgate Park City Resort & Spa 4.5*
Number of rooms: 488
Reservation Options:
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Also Known As:
Westgate Park City Resort And Spa
Westgate Park City Hotel Park City
Westgate Hotel Park City
Hotel Style:
#2 Top resorts Hotel in Park City
#6 Spa Hotel in Park City
#6 Ski-In / Ski-Out Hotel in Park City
#6 Luxury Hotel in Park City
#6 Business Hotel in Park City
#18 Family Hotel in Park City
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Questions & Answers

Here's what travellers have asked, with answers from Westgate Park City Resort & Spa staff and other travellers.
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Questions? Get answers from Westgate Park City Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the elevators. Don't get a room that opens into the village square.”
 of 5 bubbles XenaJada49, 12 Feb 2017 | Read review
“Corner rooms facing slopes are quieter and convenient for all services and slopes.”
 of 5 bubbles fionam718, 3 Feb 2017 | Read review
“We like to stay on the top floor-quiet with great views:)”
 of 5 bubbles WendiS24, 2 Feb 2017 | Read review
“Look at Grand Summit next door”
 of 5 bubbles C5540VFkevinm, 17 Jan 2017 | Read review
“check in as early as possible.”
 of 5 bubbles Beavercreeked, 11 Jan 2017 | Read review
5 of 5