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SpringHill Suites Provo

192 reviews
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Traveller (45)
Room & Suite (26)
Dining (3)
Overview
  • Excellent54%
  • Very good29%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“frosted glass”(4 reviews)
“front desk”(25 reviews)
“separate area”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Room Service
Suites
3.0 Star Hotel
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Reviews (192)Write a Review
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98
51
22
8
4
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All reviewsfrosted glassfront deskseparate areatoilet roomstarting to show its agenewer propertyspring hillnice big roomsbyu campussleeping areaclean hotellots of pillowsfootball stadiumutah countyshort drivestaying at this hotelprevious guest
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1 - 5 of 183 reviews
Reviewed 2 weeks ago

It was okay, room was clean and breakfast was good. Close the BYU campus and a short drive to University Place and Provo Towne center for shopping which we did. The only draw back was after a day of shopping coming back to relax and...More

Thank drdoug3930
Response from raigyboylindsey, General Manager at SpringHill Suites ProvoResponded 2 weeks ago

Hello drdoug3930 We are looking into upgrading our TV systems to bring them up to standard. Thank you for the feedback. I'm sorry that the TVs were less than what is expected at a Marriott hotel. Craig Lindsey

Reviewed 3 weeks ago

Since we were going to an event at BYU this hotel suited our needs nicely. Not elegant or great views but serviceable and comfortable and very reasonably priced. The gym is very small, mostly cardio and some dumbbells and the included morning breakfast is not...More

Thank kcslatts
Reviewed 5 November 2017 via mobile

Previous guest left a small fishing hook on floor and housekeeping didn't find it despite it being on the floor where they're supposed vacuum. I found it though with my foot at 3 AM while changing my infant. My toddler found someone else's mini wheats...More

Thank williamsP8173ZB
Response from raigyboylindsey, General Manager at SpringHill Suites ProvoResponded 7 November 2017

Hello WilliamsP8173ZB, Thank you for reaching out to us again through the Trip Advisor channel. We appreciate your business and feel very sad that you had an experience that was less than what you would expect from a Marriott hotel. Like we discussed previously, we...More

Reviewed 26 October 2017 via mobile

Check in okay, no local shuttle to restaurants, van out front "for convention only". Pool was crowded with large group, next morning still dirty couldn't swim. Kids racing up and down hallway. Corners of common area dirty. Needs a serious deep cleaning front to back,...More

Thank Bill N
Response from raigyboylindsey, General Manager at SpringHill Suites ProvoResponded 31 October 2017

Bill N, Thank you for staying with the SpringHill Suites in Provo. We are very sorry for the inconvenience with the shuttle van. Many of our guest take advantage of our shuttle to/from their places of business. I'm sorry that we only keep it for...More

Reviewed 11 October 2017

I have stayed in SpringHill Suites in different locations and have generally liked the hotel, but this location was lacking, primarily because of the shower area. The shower head in my room was old and corroded, making the shower spray very weak and sporadic. The...More

Thank B-town17
Response from raigyboylindsey, General Manager at SpringHill Suites ProvoResponded 12 October 2017

Hello B-town17, Thank you for spending the time to review our hotel and give us feedback. We are in the process of getting a renovation done at the hotel. This is planned for Q1 of 2018. This will significantly improve the shower in all our...More

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Traveller (45)
Room & Suite (26)
Dining (3)
Hotel & Grounds (24)
Bathroom (7)
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room Service
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
US$103 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Provo
#4 Business Hotel in Provo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Provo
#4 Business Hotel in Provo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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