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Sheraton Burlington Hotel

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534 Reviews from our TripAdvisor Community

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Showing 502: English reviews
Shelton, Connecticut
Reviewed 1 week ago

This hotel is lovely and clean and updated. Has a lot of amenities and is in a great location. But service is a bit scattered. And if you have to cancel your reservation, they require a 5 day cancellation. That's understandable due to weather issues. I called a week before my stay to request a mini fridge in my room....

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Helpful?
Thank ChrisJAug2013
GMSheraton606A, General Manager at Sheraton Burlington Hotel, responded to this review

Dear ChrisJAug2013, Thank you for taking the time to write this review about our property. Here at the Sheraton Burlington, we take our feedback very seriously. I am disappointed to hear that your stay did not meet your expectations. I would like to invite you to email me at janna.cutler@sheraton.com in order for us to connect directly about how we...

Woodcliff Lake, New Jersey, United States
Reviewed 3 weeks ago

We started out on the wrong foot... I reserved, several weeks ago a "Sheraton Club Room" which upgraded some amenities and gave us access to the "Club Room" on the 4th floor. When we arrived, our room was sold out and we were given a room on the ground floor by the male front desk worker. To my surprise, there...

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Helpful?
Thank Kelli L
GMSheraton606A, General Manager at Sheraton Burlington Hotel, responded to this review

Dear Kelli L, Thank you for taking the time to write this review about our property. Here at the Sheraton Burlington, we take our feedback very seriously. It is important to us to ensure that each guest feels welcome as soon as they walk through our doors. I would like to invite you to email me at janna.cutler@sheraton.com in order...

Montreal, Canada
Reviewed 3 weeks ago

I stayed here for one night between Xmas and New Year as part of a mini break and was very disappointed with the hotel and not service. As I arrived early, I thought I would check to see if the room might be ready for an early check in. Although it wasn't ready the receptionist took my cell number and...

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Helpful?
Thank PhilTGT
Chicago, Illinois
Reviewed 3 weeks ago

I am sitting here writing this at 2:05am, not able to sleep because the room I'm in has loud, incessant vibrating and noise. Loud and it doesn't stop. And the manager on duty has acknowledged the problem, they've stated that there is a furnace on the other side of my wall that is heating an entire floor of the hotel,...

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Helpful?
1Thank tjboylan
Massena, New York
Reviewed 3 weeks ago via mobile

My wife and I stayed one night in the hotel. We thought it was very nice will an excellent breakfast. The room was very clean and nice. My problem was I was billed an additional $35 for incidentals without being told. I'm also told after calling and complaining that the money will be returned within 24 hours. Apparently they bill...

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Helpful?
Thank independentrider1
Vermont
Reviewed 3 weeks ago via mobile

Beautifully decorated lobby for the holidays. Nice fireplace. Comfortable beds. However, both the afternoon and next morning at the pool there were used towels strewn everywhere and no clean towels available. We did not have soap upon check in. My parent's room's soap was not replenished at cleaning. Also our room was hot, dry and stuffy. When we turned the...

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Helpful?
Thank Trvlbug49
NASHUA, NH
Reviewed 4 weeks ago

Needed a place to stay Christmas eve. Sheraton was recommended to us because the beds are very comfortable. Arrived and was sold room 221 for $116.Lobby was calm and bright with a fireplace lit. Desk service was quick. Plastic card key, breakfast voucher and hotel map obtained. The room smelled like a clean hotel room. Not sure if it is...

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Helpful?
Thank room4me
New York City, New York
Reviewed 4 weeks ago via mobile

This hotel has been around for years and apparently went through some renovations recently yet clearly missed the mark on the rooms. Located very conveniently to the airport with a shuttle starting at 430am, it is well situated for an early departure or a visit the local universities. The hotel itself is very large with convention space. The lobby is...

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Helpful?
Thank bphillips1786
Mattapoisett, Massachusetts
Reviewed 4 weeks ago via mobile

My daughter and I decided to come to VT for Christmas. She works for Starwood/Marriott and used her points so we could stay here. Everyone here is very pleasant and helpful. The room is spacious and clean and I see that they are doing a big remodel of rooms. The pool is clean, the public areas are beautiful with fireplaces...

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Helpful?
Thank Michele B
San Diego, California
Reviewed 4 weeks ago via mobile

I have stayed at the Sheraton South Burlington several times and I'm very disappointed with this visit. First due to a major flight delay I arrived around 2 am. I had called to confirm my room and request room close to front desk for safety reasons ( this hotel is huge). The front desk staff Chelsea was friendly until I...

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Helpful?
Thank Princess M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Burlington Hotel is near Lake Champlain, Church Street, skiing, and I-89. As Vermont's largest hotel, we have 30,000 sq ft of meeting space and free airport transport. ... more   less 

Additional Information about Sheraton Burlington Hotel

Address: 870 Williston Road, Burlington, VT 05403
Region: United States > Vermont > Burlington
Price Range: $154 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Burlington Hotel 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Sheraton Burlington Hotel Burlington
Burlington Sheraton
Hotel Style:
#4 Business Hotel in Burlington
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Burlington Hotel staff and other travellers.
9 questions
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Questions? Get answers from Sheraton Burlington Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room near the elevator so you don't have to navigate through many hallways to get to your far-away room.”
 of 5 bubbles ChrisJAug2013, 15 Jan 2017 | Read review
“Bring your own Shampoo and soap.”
 of 5 bubbles kellil264, 1 Jan 2017 | Read review
“We chose east = potential view to the lovely Green Mountains, but in November we only got clouds. Par for the course in VT.”
 of 5 bubbles davidmP7175FP, 30 Nov 2016 | Read review
“Rooms in the middle seem to be a better choce”
 of 5 bubbles bubbia1, 16 Nov 2016 | Read review
“Ask for a room that does not look over the parking lot/highway”
 of 5 bubbles DaveDuff, 17 Oct 2016 | Read review
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