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First impression was the receptionist, not mentioning her name, but what a misery she was!! The room stank of smoke, the curtains just radiated smoke so lord knows when they were washed last. The bathroom had a hole in the ceiling where once was a...More
Management here either doesn't care or is very unaware--heavy smoke smell in the halls and rooms. Bedspreads were stained and/or dirty. We had to request another room, our ac filter was black with dirt and tar and the room reeked of smoke. The carpets were...More
The front desk clerks, both the one present on arrival, and the one present at check out, were unfriendly and unwelcoming. The room itself was clean, but the bathroom caulking around the tub was stained and there was a hole in the bathroom door like...More
Our great experience on this year's road trip reminded us of our nightmare stay at this hotel last year.The place was dirty, no linen, shower curtain fell down. We had the desk clerk come and see. She saw, apologized an offered a $25.00 refund. We...More
After spending a long day out with our son, we came back to the room hoping to climb into bed and pulled back the bed covers to find the bed had pubic hairs and dirt in it. The entire room was gross, not vacuumed, hair...More
Response from hivermont | Property representative |
Thank You so much for your email.We are making changes and upgrades to better serve your needs.Our rooms have been recently renovated and we are now serving a full hot breakfast to our guests.Indoor pool and a... More
Thank You so much for your email.We are making changes and upgrades to better serve your needs.Our rooms have been recently renovated and we are now serving a full hot breakfast to our guests.Indoor pool and a fitness room is an added amenity.
We hope to be able to see you on your next visit to the area.