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La Quinta Inn & Suites St. Albans

265 reviews
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Traveller (9)
Room & Suite (23)
Pool & Beach (3)
Overview
  • Excellent35%
  • Very good32%
  • Average24%
  • Poor6%
  • Terrible3%
Travellers talk about
“front desk”(29 reviews)
“room was clean”(17 reviews)
“dunkin donuts”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from La Quinta Inn & Suites St. Albans
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (265)Write a Review
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64
17
9
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All reviewsfront deskroom was cleandunkin donutscontinental breakfasthard boiled eggsplace to stayoff the highwayconvenient locationdecent hotelmain streetnice poolclose to downtownstayed one nightcoffee makerthird floorwould definitely stay here againwe've stayed
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1 - 5 of 264 reviews
Reviewed 3 weeks ago

Every time we are in the area we stay at this hotel. It is always clean. The staff is very friendly and courteous. I have stayed in single rooms to suites and never had a bad experience. Highly recommend this hotel!More

Review collected in partnership with La Quinta
Thank X6494KDjt
Response from General M, General Manager at La Quinta Inn & Suites St. AlbansResponded 2 weeks ago

Thank you so much for posting your impressions of our hotel online. We're glad we have been able to be here for you on every visit. My staff does it's best to make every guest feel right at home. It looks like we've achieved that...More

Hotel's Favourite
Reviewed 23 September 2017

The hotel was easy to find and we were relieved after a long day on the road. No hassle at check in, found the room spacious, clean and comfortable. With refrigerator coffee pot, hair dryer, microwave, etc. In addition, as it was my birthday, we...More

Review collected in partnership with La Quinta
Thank Martha P
Response from General M, General Manager at La Quinta Inn & Suites St. AlbansResponded 26 September 2017

Martha, Thank you for the great review. Our location, right off exit 19, of I-89 is one of our best features. No one needs to go hunting down a hotel after a day on the road. "Hassle free check in" and "clean and comfortable rooms"...More

Reviewed 4 weeks ago

The hotel was ok, not great, not bad. mattress was dreadful. The Location was very nice and the staff was very polite. The mattress was a deal breaker though, I could NOT sleep. There were restaurants in the area and plenty of gas stations.More

Review collected in partnership with La Quinta
Thank frankrU6143RA
Response from General M, General Manager at La Quinta Inn & Suites St. AlbansResponded 2 weeks ago

Frank, I'm sorry your experience with the mattress was so bad. We are trying to replace as many mattresses as we can as this type of information gets to us. It is very important that guests let us know of problems like this. Thank you...More

Reviewed 4 weeks ago

We stayed. Pool had too much chlorine. Breakfast was average for 140 a night. Room was old. I would not recommend this hotel for more than seventy dollars. Location was close to the arena. At least they were kid friendlyMore

Review collected in partnership with La Quinta
Thank BigRob7212
Response from General M, General Manager at La Quinta Inn & Suites St. AlbansResponded 4 weeks ago

BigRob, Thank you for posing your review as we use them to improve our product and service. As you know, we had 4 youth hockey teams in the hotel last weekend and everyone wanted to use the pool. To assure your health and safety, we...More

Reviewed 10 January 2018

I felt the customer service i.e front desk was a lack there of. No warm greeting by either personal (PM/AM) and upon my initial visit there was no one present. I had to wait for 5 minutes till someone finally came from behind the wall....More

Review collected in partnership with La Quinta
Thank Mark K
Response from General M, General Manager at La Quinta Inn & Suites St. AlbansResponded 2 weeks ago

Mark, Thank you for the honest and frank review of our hotel. Starting with the positive, I'm glad the product was great. I apologize for the service you received. My entire staff has been trained numerous times on customer service and this is, after all,...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$92 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (9)
Room & Suite (23)
Pool & Beach (3)
Dining (1)
Questions & Answers
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dmiron21
8 August 2017|
AnswerShow all 2 answers
Response from fjon | Reviewed this property |
2 miles...the Hampton Inn is much closer
0
Votes
Room Tips
"We had a room on the back side, facing I-89 and it was still quiet, so I don't know if there are any..."
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"Top floor....no walking overhead."
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"If engine noise from the long haul truckers bothers you, ask for a room on the opposite end of the building..."
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"Rooms over looking entrance are quiet"
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