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All reviews outdoor pool rooms are clean decent hotel church street front desk staff off the highway staff was friendly exercise room cookies lake champlain close to the airport sauna burlington downtown shuttle campus mall
Horrible experience with this hotel. We had a group reservation set up with $89 rate and each had to call in own credit cards to secure individual reservations. Next day we checked our credit statement only to find they BILLED us $299USD!! A) they should...More
Many older reviews no longer reflect the truth about this property. We were treated better, and had a nicer room, than at a VERY expensive Hilton in Quebec City the night before. We were greeted warmly and enthusiastically by Alyssa who seemed eager to make...More
I usually like Hampton Inns and this one was no exception. We got a ground floor room which was comfortable. On a cool evening it was nice to sit in front of the lobby fire on a sofa. Breakfast in the lobby was busy bu...More
The hotel is tired, and needs updating. That was my first impression.
The initial welcome could have been improved but was ok.
After a very long drive we decided to eat in rather than go out. The waitress was great, the chef prepped an off-menu...More
Arrived at the hotel and not so much greeted but almost grunted at by the front desk staff who promptly gave us a room. On changing after a pretty long drive we were bemused by someone trying to get into the room, only for the...More
Date of stay: September 2018
Response from IHGService, Guest Relations Manager at Holiday Inn BurlingtonResponded 18 October 2018
Thank you for taking the time to review our hotel on TripAdvisor. I am glad to learn that you found our location to be convenient.
I am sorry for not meeting your expectations when it comes to the room accommodations provided. I also...More
The Holiday Inn Burlington Hotel, in Vermont's scenic Champlain Valley, is a centrally-located, full service hotel. Only minutes from Lake Champlain or the Green Mountains, we are located off exit 14E on Interstate …More89 at the junction with U.S. Route 2. The Burlington International Airport is a short one mile ride in our 24-hour courtesy shuttle. Just one block from our front door, is Vermont's largest shopping mall, the University Mall. The award-winning, historic, Church Street Marketplace is a five minute drive from the hotel. The Fletch Allen Medical Center, University of Vermont, Saint Michael's and Champlain College are all less than 5 minutes from the hotel. Traveling with children, if so kids 12 and under eat for free. In addition, the Hotel is close to the ECHO Lake Aquarium and Science Center, Lake Champlain Chocolate Factory, the Shelburne Museum, the Flynn Theater, Vermont Teddy Bear Company, Champlain Valley Fair Grounds and other local area attractions. The Ben and Jerry s Ice Cream Factory is a 25 minute drive.Any time of the year, if you are traveling on business or exploring Vermont, make the Holiday Inn Burlington Hotel your home away from home. Less
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