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Advance booked (no refund) because they had fitness room. Showed up on April 1 and was told the room was down for renovation. Great to fix it up but why not state as much on advertising. Refused to give me my money back!More
Response from FeliciaCharland, Front Office Manager at Holiday Inn Express Hotel & Suites Burlington SouthResponded 11 April 2017
Thank you for sharing your recent experience with us, I would first like to apologize to you for the inconveniences you faced while you stayed here with the fitness area being under renovations. I do apologize about the confusion with booking a reservation through a...More
Weird parking set up but once in nice comfy beds, decent breakfast, better than average pool, and great staff. 10 minutes easily from a lot of cool Burlington things to do/eat/etc. Very affordable given other local options.More
Response from StacyGermond, Front Office Manager at Holiday Inn Express Hotel & Suites Burlington SouthResponded 1 March 2017
Thank you for taking the time to tell us about your experience at Holiday Inn Express SOUTH BURLINGTON.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest...More
The one positive note was that the staff was very polite but that's about it. There were signs stating they were "under construction" and we were definitely alright with their attempt at improvement. The issues were with the air conditioner/heating unit that sounded like an...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Burlington SouthResponded 26 February 2017
Thank you for sharing the details of recent stay with us. I'm grateful to you for choosing our property for your trip. Although it is great to know that you had pleasant encounters with our cordial hotel staff members, I'm disappointed to learn...More
Stayed here for a wedding! We live about 10miles away but didn't want to drink and drive.. The groom asked if we (the groomsmen) could get ready in our room and check in 3hrs early. I called and asked and it was no issue at...More
This used to be our favorite hotel but this visit was absolutely the worst experience we've had. Garbage piled up in every lobby bin stayed put our entire three day trip. Elevator floor covered in food debris. Indoor pool was like a polar plunge and...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Burlington SouthResponded 28 March 2017
Thank you for opting to stay with our property and sharing your thoughts with us. Although I am glad that you find the service delivered by our in house staff as well as the room received pleasant, I regret that we fell short...More
US$127 - US$239 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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I am not certain how long their renovations were going to take. We were there in May of this year and I do not know where they were in the process. I'm sure the hotel personnel would be able to give you a more thorough... More
I am not certain how long their renovations were going to take. We were there in May of this year and I do not know where they were in the process. I'm sure the hotel personnel would be able to give you a more thorough answer. Hope you enjoy your trip, we had a great time!
Response from HappyCanadian13 | Reviewed this property |
I would think not. You would be riding on a busy street for quite a while before reaching the downtown and the bike path along the waterfront. Having said that, we were only in Burlington for a couple of days and did not... More
I would think not. You would be riding on a busy street for quite a while before reaching the downtown and the bike path along the waterfront. Having said that, we were only in Burlington for a couple of days and did not bike so perhaps there were paths we were not aware of?!?
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"Stay away from front or you will listen to elevator dinging all night."