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Smart Suites Burlington

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Smart Suites Burlington
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310 Reviews from our TripAdvisor Community

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Showing 301: English reviews
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Plattsburgh, New York
Reviewed 1 week ago

The jetted tub suite was spacious clean and the jetted tub very relaxing. The hotel was centerally located with easy access to restaurants and shopping. The front desk attendant was friendly and offered good tips for things to do in the area.

Review collected in partnership with this hotel
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Helpful?
Thank Y1182WLdavidr
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear Y1182WLdavidr, Thank you for your review! Thrilled to hear you were happy with both our facilities and our accessibility to the area, and that our hospitality personnel were pleasant & resourceful. We look forward to you returning to the area and choosing us for your lodging needs. Best, Elizabeth Zale Front Office Supervisor 802.860.9900

Marshfield, Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 28 December 2016 via mobile

We spent 6 nights at Smart Suites in South Burlington over Christmas. The staff is friendly and accommodating. The room was spacious, clean, and well-stocked. The breakfast was complete and there were homemade chili or chips and dip in the afternoon. You could sit by the fireplace at one of the tables. We went to the Holiday Inn Express across...

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Helpful?
Thank Sue T
About Hotel's Favourite Review
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear Sue T, Thank you for taking the time to write us such an excellent review here on Trip Advisor! I am glad to hear your stay comfortable and you found the room well appointed. As an all suites hotel, we are designed to be the most comfortable option for guests like you who are traveling for more than just...

Westport
Reviewed 1 week ago

Had great stay and was extremely impressed. Will recommend this to all I know. Will always look for this place to stay when I am traveling. Does Burlington, Shelburn, and Vt good. Makes you want to come see the site around here.

Review collected in partnership with this hotel
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Helpful?
Thank wrutz1
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear wrutz1, We loved having you and thank you so much for the enthusiastic feedback. It's fantastic to know that we contribute to the magic of Vermont for first-time visitors. We indeed are lucky to be situated so advantageously for our guests between Shelburne & Burlington. Looking forward to encountering you during your future trips-- Elizabeth Zale Front Office Supervisor...

East Greenbush, New York
Reviewed 2 weeks ago via mobile

We stayed here while my husband was at Vermont Medical Center for a kidney transplant, then ended up staying an extra month to be near the hospital during first weeks of recovery. This place is awesome!!! If I could give it 10 stars I would. Everyone, all of the staff, are friendly, helpful and kind. Even my cat says so!...

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Helpful?
Thank Cathy F
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear Cathy F., We are so happy to have hosted you for your extended stay. Thank you so very much for your enthusiastic endorsement of what we do here. It really counts to know that our efforts to provide the most comfortable experience for both our transient guests and long-term guests are well-received. I am happy to know that your...

Glenville, New York
Reviewed 3 weeks ago via mobile

I stayed here with my son and my boyfriend while we visited a friend. Check in and check out was easy and painless. The room was very clean. We had a room with both a large regular bed and a pull-out sofa bed. The room was already fairly spacious, and the sofa bed helped even more with that. The room...

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Helpful?
Thank ashgameover
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear Ashgameover, Thank you so much for your wonderful review of your stay with us. Always happy to hear that our rooms are pristine and comfortable. We take great pride in our housekeeping staff's attention to detail. Our breakfast host is habitually up with the sun, and it's likewise good to hear that her timely presence and presentation of our...

Reviewed 3 weeks ago via mobile

The room was clean and had plenty of space. Kitchenette had everything you would need and more. Staff was very friendly and the breakfast was good. You cannot beat the price. Definitely would stay here again.

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Helpful?
Thank Valerie A
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear Valerie, Thank you so much for your acclaim for our facility. We really appreciate the feedback, especially in cases where we meet our guests' every expectation. Our kitchenettes are meant to make guests feel well-accommodated and right at home. Happy to know its amenities were more than sufficient and also that you found our staff as sweet as our...

Clementon, New Jersey
Reviewed 31 December 2016

we just got back from our four night stay here. There rooms, though a tad dated, were comfy and clean. In fact the only thing that was 'wrong' is that the heat worked too well and we were too hot!! We liked the fact that there was a warm treat waiting for us down in the lobby every night we...

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Helpful?
Thank moncrief20
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

So happy to hear Smart Suites met your expectations! We do pride ourselves on our cozy rooms and a warm ambience all around; however, we're sorry to hear your room was a touch hot. All our heaters are capable of imitating maximum summer to combat the brutal winters that are unfortunately our reality. We love to hear that guests take...

Marshfield
Reviewed 28 December 2016

The facility was clean and well kept, breakfast was plentiful and the in room kitchenette was well equipped. the bed was a bit soft and the bathroom was good. The exercise room lacked a stationary bike but had a treadmill and 2 ellipticals. You also get use of the Holiday inn express's pool and exercise room with your key card...

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Helpful?
Thank Balaramjohn
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear Balaramjohn, I must first apologize for unfortunate timing, as you've caught us during a brief renovation of our fitness center. The treadmill and ellipticals you saw are recent arrivals and more equipment is on the way (including a stationary bike!). We were pleased to not have to shut down the center completely as new equipment arrives and while I'm...

Ocala, Florida
Reviewed 25 December 2016

Friendly welcome, excellent room, large, felt like a small suite, complete with refrigerator, microwave, Keurig coffee maker. Great for long or short stay. Breakfast area would not embarrass a good country coffee/breakfast restaurant. Very clean and neat. Accepts small pets if you're traveling with your little friend, as I was. Very pleased I found this place. I don't think any...

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Helpful?
2Thank whipwyatt
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear whipwyatt, Thank you for choosing Smart Suites for your recent trip to Burlington and for taking the time to review us on TripAdvisor. Maximizing value and ensuring guests receive even more than they expect is imperative to us. With fewer and fewer hotels offering pet-friendly rooms, we take great pride in both accommodating furry friends and maintaining some pet-free...

Reviewed 12 December 2016

Very comfortable suites. Watch for rooms on the main drag as they get a fair amount of road noise but once we moved, we were very pleased with the accommodations. Also if you do have a problem, as we did (unrelated to the road noise), this hotel and its assistant manager go beyond the extra mile to make sure you...

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Helpful?
1Thank Frederick I
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear Frederick I, Providing excellent customer service is our top priority here at Smart Suites and I'm so glad to hear we delivered on that promise to you. It would be naive of us to believe every room is perfect for every guest and no issues ever come up after check-in. However, we can strive to achieve a prompt and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Choice for Burlington Hotels!Whether it's for just one night or an extended stay, Smart Suites is the perfect match for all your lodging needs. We offer several different comfortable room options ranging from studio efficiencies to more spacious one-bedroom suites. Daily, Weekly, and Extended Stay Rates Available! We would love to host your next meeting or group event. Give us a call and ask for our Sales Office for more details. We are conveniently located on Shelburne Road, just a short drive to the Church Street Marketplace and only 5 miles from the airport. If your travels bring you to the University of Vermont or Fletcher Allen Health Care, Smart Suites is just 4 short miles away.Featured Amenities:- Complimentary Deluxe Continental Breakfast- Free High Speed Wireless internet- 24 hour Desk Service- 24 hour Business Center- 24 hour Fitness Center- Same Day Dry Cleaning- 24 hour Airport Shuttle- 24 hour Coffee and Tea Bar- Restaurant on Premise (Lake View House)- Access to Indoor Heated Pool, Sauna, and Hot Tub- Morning Newspapers (local and National)- Free HBO and Local Calls ... more   less 

Additional Information about Smart Suites Burlington

Address: 1700 Shelburne Rd, South Burlington, VT 05403-7718
Region: United States > Vermont > South Burlington
Price Range: $123 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smart Suites Burlington 3*
Number of rooms: 81
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TravelClick, Agoda and Despegar.com so you can book your Smart Suites Burlington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Smart Hotel South Burlington
Hotel Style:
#2 Romantic Hotel in South Burlington
#4 Family Hotel in South Burlington
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Questions & Answers

Here's what travellers have asked, with answers from Smart Suites Burlington staff and other travellers.
1 question
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Questions? Get answers from Smart Suites Burlington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on third floor and there was significant mechanical noise coming from the roof.”
 of 5 bubbles Balaramjohn, 27 Dec 2016 | Read review
“Avoid rooms on main drag due to road noise.”
 of 5 bubbles 363fredericki, 12 Dec 2016 | Read review
“I like to stay on the side of the hotel that faces the woods. It offers a pretty, restful view.”
 of 5 bubbles caroll621, 25 Nov 2016 | Read review
“Rooms facing the lake/mountains look over the street, therefore some traffic noise. Beautiful sunsets while we were there.”
 of 5 bubbles DebL836, 14 Nov 2016 | Read review
“King suite was spacious and well equipped.”
 of 5 bubbles GDEnch, 1 Nov 2016 | Read review
5 of 5