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Smart Suites Burlington

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Smart Suites Burlington
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300 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Montreal, Canada
Reviewed 17 August 2016

We have a 12 pounds Yorkie and didn't want to go to an establishment is not well kept and clean because of pet allowed. Certains hotels accepted dogs, but you spend your nights scratching in bed. Not this one. It is clean and well kept. One time we arrived and forgot to buy ourselves butter, cream for coffee. My husband...

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Helpful?
Thank abilleytr
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear abilleytr, Thank you for your kind words about our hotel and staff. Shawn has been going the extra mile for our guests for many years now and I’ll be sure to share your review with him. It’s our pleasure to welcome pets as it often helps “keep the family together” on trips, and have found that specialty training for...

White Plains, New York
Reviewed 4 August 2016

We stay there every summer when we visit relatives in South Burlington, and it's always the perfect place to stay. The rooms are spacious, clean and very comfortable. The staff is always lovely. The location is convenient to getting around. This year our corner room had a view of Lake Champlain!!!!!

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Helpful?
Thank JillWP
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear JillWP, Thank you for your kind review of Smart Suites! It’s always a pleasure having you with us and we’re so glad to hear your experience continues to be great time and time again. We take great pride in each and every one of our rooms, but you’re exactly right that the Bay View Suites offer a little something...

England
Reviewed 1 August 2016

My husband, three cats, and I arrived at Smart Suites in January 2015 and finally departed in July 2016 - yes, 1 1/2 years later! From the very start, I was impressed with the friendly, accommodating staff, who went out of their way to ensure our room was ready for our cats after a gruelling transatlantic flight. Our room was...

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Helpful?
Thank basieboo
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear basieboo, Thank you so much for your lovely review of Smart Suites on TripAdvisor! As a hotel specializing in extended stay, we often get a pleasure no other hotel gets to have; we get to enjoy the experience of truly getting to know and serve our guests. As sorry as we were to see you go, we can’t tell...

Reviewed 21 July 2016

We stayed in a suite with four adults total, two in the bedroom and two on the sofa bed in the living room. Better deal than if we booked two separate rooms and it worked well since the suite was spacious. Clean everything including the sofa bed, fully equipped kitchen, good complimentary breakfast spread with hot proteins in addition to...

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Helpful?
1Thank Brian L
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear Brian L, I’m glad your most recent experience at Smart Suites was such a good one! We hope our guests find exceptional value in the size of our suites, and this is never more true than when one room works even better than two for a larger party. Cleanliness of guest suites is our top priority and we’re always...

Ballston Lake, New York
Reviewed 19 July 2016 via mobile

It's a nice place to stay for an extended stay. Has plenty of room in rooms with a small kitchen living room and separate bedroom. They also keep things nice and clean. The hallways seem a little dated and smell of smoke, and the gym in the basement level is nothing special. For en extended stay I would with they...

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Helpful?
Thank Travis H
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear Travis H, Thank you for choosing Smart Suites for your extended stay and for taking the time to review us on TripAdvisor. I’m glad you would recommend us to others staying for more than a few nights as we aim to be a “home away from home” for those away for long business assignments or in housing transition. I...

Illiopolis
Reviewed 17 July 2016 via mobile

Our room smelled like an ashtray even though they say there has been no smoking for two years. For over $200 we were given a basement room that stunk!!! The food at breakfast was all cold even the bacon and eggs. The staff was pleasant not enough parking do we had to park at the hotel across the street.

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Helpful?
Thank DEBBSTAL
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear DEBBSTAL, I can’t tell you how sorry I am that we failed to deliver an excellent experience during your recent stay with us. Whether our firm “No-Smoking” policy was violated or preparation of your room was insufficient, the end result is unacceptable and I invite you to reach out to me personally in hopes of making amends. Our deluxe...

Centereach, New York
Reviewed 15 July 2016

had an overnight stay at this hotel with my pet and i was very pleased. the room was clean and spacious. Loved the little kitchen area. it was close to many things and the front desk staff was very friendly and courteous. Will be back again one day and will be staying there again!

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Helpful?
Thank tinkerbell03333
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear tinkerbell03333, I’m so glad you and your special guest enjoyed your most recent stay at Smart Suites! We take great pride in offering excellent accommodations for travelers and their pets alike and we’re pleased you both found the cleanliness and size of our suites to exceed your expectations. Your kind words about our staff are greatly appreciated and I’ll...

Ormond Beach, Florida
Reviewed 6 July 2016

We visited Burlington to visit one of our children for a couple of days. Just before we went, I broke my ankle and was struggling with an air cast and crutches. I called Smart Suites and asked if they could change our booking to a handicapped suite. They promptly assigned us a suite two doors from the main lobby and...

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Helpful?
Thank elderlygourmet
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear elderlygourmet, I’m so glad to hear you enjoyed your most recent stay with us, though I wish the circumstances had been better! Guest comfort is always our top priority and it was our pleasure to find you a room that eased the burden from your unfortunate injury. We take great pride in our handicap accessible rooms, which offer added...

Montréal
Reviewed 26 June 2016

Since we only looked for a place to sleep for one night, we mostly focussed on the price for our choice. What a nice surprise: super clean, very functional little kitchen, very comfortable. My wife commented: we're coming back here next year. A continental breakfast self-serve buffet was included: that too was a really nice surprise. Much much better than...

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Helpful?
Thank leGrandMechantLoup
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear leGrandMechantLoup, Thank you so much for your kind review of Smart Suites on TripAdvisor, there’s nothing better than a pleasant surprise and I’m delighted we provided that for you! Your experience is a typical one for us, but we never tire of hearing it: a traveler finds us (the only Smart Suites in America!) via TripAdvisor or searching for...

Helensvale, Australia
Reviewed 25 June 2016

We stayed here for two nights in a queen bed suite. Good cooking facilities, stove, microwave, fridge and dishwasher. Air con noisy so left off at night. Comfortable beds, rooms nice and clean. Very quiet, we slept well. Breakfast was average but adequate. Staff friendly and efficient. Fitness centre just ok. Has a guest laundry, $1.00 each wash and dry....

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Helpful?
Thank kohkoh
ssuites, Front Office Manager at Smart Suites Burlington, responded to this review

Dear kohkoh, I’m glad you hear you enjoyed your most recent stay at Smart Suites and would recommend us to others. I truly hope you’ll be able to stay with us again and find the next experience to be 5-Star! Our fitness center will see new equipment in the coming weeks and I will be meeting with our breakfast staff...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Choice for Burlington Hotels!Whether it's for just one night or an extended stay, Smart Suites is the perfect match for all your lodging needs. We offer several different comfortable room options ranging from studio efficiencies to more spacious one-bedroom suites. Daily, Weekly, and Extended Stay Rates Available! We would love to host your next meeting or group event. Give us a call and ask for our Sales Office for more details. We are conveniently located on Shelburne Road, just a short drive to the Church Street Marketplace and only 5 miles from the airport. If your travels bring you to the University of Vermont or Fletcher Allen Health Care, Smart Suites is just 4 short miles away.Featured Amenities:- Complimentary Deluxe Continental Breakfast- Free High Speed Wireless internet- 24 hour Desk Service- 24 hour Business Center- 24 hour Fitness Center- Same Day Dry Cleaning- 24 hour Airport Shuttle- 24 hour Coffee and Tea Bar- Restaurant on Premise (Lake View House)- Access to Indoor Heated Pool, Sauna, and Hot Tub- Morning Newspapers (local and National)- Free HBO and Local Calls ... more   less 

Additional Information about Smart Suites Burlington

Address: 1700 Shelburne Rd, South Burlington, VT 05403-7718
Region: United States > Vermont > South Burlington
Price Range: $114 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smart Suites Burlington 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Smart Hotel South Burlington
Hotel Style:
#2 Romantic Hotel in South Burlington
#4 Family Hotel in South Burlington
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Questions & Answers

Here's what travellers have asked, with answers from Smart Suites Burlington staff and other travellers.
1 question
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Questions? Get answers from Smart Suites Burlington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like to stay on the side of the hotel that faces the woods. It offers a pretty, restful view.”
 of 5 bubbles caroll621, 25 Nov 2016 | Read review
“Rooms facing the lake/mountains look over the street, therefore some traffic noise. Beautiful sunsets while we were there.”
 of 5 bubbles DebL836, 14 Nov 2016 | Read review
“King suite was spacious and well equipped.”
 of 5 bubbles GDEnch, 1 Nov 2016 | Read review
“When booking, ask for room on back of property or by the woods.”
 of 5 bubbles 243df, 29 Oct 2016 | Read review
“second floor is better”
 of 5 bubbles m18del, 14 Sep 2016 | Read review
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