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Holiday Inn Charlottesville Monticello

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1200 5th Street Ext., I-64 and Route 631, Charlottesville, VA 22902
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Traveller (85)
Room & Suite (70)
Dining (7)

About

#27 of 39 hotels in Charlottesville
Location
Cleanliness
Service
Value
Welcome to Holiday Inn Charlottesville-Monticello! Nestled in the foothills of the Blue Ridge Mountains, we are less than 2 miles from the Historic Downtown Mall, and are also the closest hotel to nearby attractions such as: Monticello; Ash Lawn-Highland; and Michie Tavern, as well as being a convenient 2 miles from the University of Virginia and UVa Hospital. Just minutes away, you can enjoy the numerous arts and entertainment events held at the Paramount Theatre, Downtown Pavilion, Starr Hill Music Hall, Ash-Lawn Opera, and our newest venue, the John Paul Jones Arena also known as The Jack or JPJ . For visitors traveling on business we are close to State Farm Regional Office, GE-Fanuc, Hyosung, Lexis Nexis, SNL Securities, Klockner Pentaplast, UVA Medical Center, Martha Jefferson Hospital, and Luck Stone Corp. This Charlottesville hotel features comfortably appointed rooms, free high-speed Internet, local phone calls, HBO, pay-per-view movies, irons & boards, hair dryers and coffee makers. The full service restaurant, 5th St Grille, serves breakfast, dinner and room service daily. We have 1,100 sq feet of versatile meeting and banquet space for business meetings, weddings, reunions, and events. Let our experienced staff focus on the details to ensure that your event is a complete success.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Hiking
Patio
Kids stay free
Parking
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Kids' meals
Snack bar
Vending machine
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Convenience store
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English
498Reviews6Q+A93Room tips
Traveller rating
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damrph wrote a review Sep 2022
Rutherfordton, North Carolina20 contributions1 helpful vote
We booked this place by mistake. We thought it was a Holiday Inn Express. But our status allowed us to get a complimentary breakfast although it isnt normally included. Location was good and staff was friendly. Breakfast was ordered the night before and either picked up or you could eat in dining room.
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Date of stay: September 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Suze wrote a review Jan 2022
Boston, New York21 contributions53 helpful votes
Hotel's Favourite
My husband and I stayed here in November while visiting my sister-in-law and her new baby! We really only used the room to sleep and spent the rest of the day with my sister-in-law. The location next to the highway is perfect! The hotel is like any other Holiday Inn. Very average, but beds were comfortable and staff was nice. The elevators kept breaking throughout our stay. I hope they have figured that out since we stayed. Coffee in the lobby was not great, but Starbucks next door was! We will definitely consider staying here again in the future its a nice place to sleep while visiting family and next time we might bring our dogs!
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Date of stay: November 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jill K wrote a review Sep 2022
1 contribution
This was terrible, room was not clean,lighting is so dim in every room, especially the bathroom.never had hot water for a shower unless Itook one at 5 AM, Outside noise is awful, people coming in for work at 4AM. The male employee who is at the front desk, was rude and could care less. Waste of money.This place needs to be redone.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Charlottesville Monticello
Responded 15 Oct 2022
Hi M8801DRjillk, Thank you for leaving feedback about your stay at our Holiday Inn Charlottesville-Monticello. We always want to make sure we are aligned with our guest's experiences. I'm sorry if we failed to meet the expectation of your stay. I will forward your comment to our hotel management for reference to enhance. I also sent you a private message to extend our apology. The feedback we receive from you enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. Best regards, Dominador R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GloucesterKdc wrote a review Sep 2022
Gloucester108 contributions58 helpful votes
My husband I stayed here for 1 night before heading to Shenandoah National Park. Check in was easy and the lady at check in was very pleasant, even advising me where I could buy a US hair dryer, coat hangers and plasters.. The room itself was fine and the shower was very good. The bed was comfortable, as were the pillows and all was clean enough. That is where the positives end. The bar was closed due to a private event. We decided to go out for dinner just in case the restaurant was closed too! Now to the night's sleep ( or, rather, lack of it!). The hotel was rather too close to the I-64 motorway, but unfortunately the "double glazing" was worse than useless, which meant that we could hear the noise of every vehicle, particularly freight traffic, on the I-64. Needless to say, I honestly did not get a wink of sleep. Also, be aware, even though this is a Holiday Inn, you have to order what you want for breakfast by midnight the night before! Unfortunately, we didn't do so. So, no sleep and no breakfast! We left the hotel and drove straight to Wegman's, the supermarket, to get some fruit for breakfast in our car! Very disappointed.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Charlottesville Monticello
Responded 22 Oct 2022
Hi GloucesterKdc, Thank you for choosing us! We strive to meet the level of satisfaction every guest expects from an IHG® Hotels & Resorts property. While we're glad to know that our location is convenient for your trip, I am sorry your stay was not as expected. We always challenge ourselves to be better and feedback like yours will serve as a constant reminder to enhance our Service Hospitality.I sent you a private message and hope you respond soon. Pleasure once again to host your stay and look forward to having the opportunity to restore your confidence. Best Regards, Alice P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrea K wrote a review Jul 2022
6 contributions
I am in Charlottesville dropping my daughter off for UVA Medical School. I left my room for 4 hours today and returned to find all my toiletries, medical prescriptions, contacts lenses, makeup and other grooming items gone. My custom mouth guard. Gone. Dozens of prescriptions. Gone. The entire bathroom swept. The total loss was $1700. I alerted housekeeping. They alerted the manager. The manager didn't even bother to come to my room or call me back. She just had housekeeping tell me "nothing could be done". When I went to her office she didn't even apologize. She told me there was nothing that she could do and nothing that she would do to reimburse me for the losses and that I could call the police and file a report. So I did call the police and file a report. The police were unable to do anything because there are no cameras on the property. There is no camera in the hall or on the exterior parameter. There is a stairwell right next to my room where the person probably grabbed my things, went down the stairs and was outside in the back of the hotel in minutes. I do not know if it was housekeeping who stole my things or another person. Housekeeping keeps the doors open while they are cleaning so that would have been an easy opportunity. Many of the things that were stolen are not easily replaceable. They are going to require doctor's appointments etc. Many of the items I cannot replace at all while I am traveling. I had a lot of prescriptions, facial creams, lotions etc. because my daughter is moving here for 4 years and we stocked up just yesterday for months because she won't have a car. All of it gone. I had to fight with my health insurance company to get emergency prescriptions filled because it was too early to have them filled. I spent my entire day fighting with the manager, on the phone with the national customer service and then shopping to replace all the items that were stolen. I have asked to be comped for the two nights in which I stayed here and I have asked to be reimbursed for the items that were stolen. So far, I have not received any apologies or any indication that they are going to make this right. Holiday Inn should be responsible for the security at their hotel and guests should feel that they are safe. If someone breaks into a person's room, the hotel should reimburse with them for the loss. Especially if the loss is due to employee carelessness of leaving a door open. The worst part is that not one person has shown remorse or empathy for the situation and it is clear that I'm going to have to fight to have this made right. I shouldn't have to fight. They should take responsibility for their employees or their lack of security and do the right thing. I also had to take the day off work. So they should reimburse me for time lost there. I will never stay at a Holiday Inn again anywhere. This has been a total nightmare and is totally unacceptable customer service.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Charlottesville Monticello
Responded 13 Aug 2022
Hi AndreaMK70, We appreciate you for choosing the Holiday Inn Charlottesville-Monticello for your leisure stay. Providing an excellent level of hospitality and cleanliness is our topmost priority. I would like to offer our sincere apology for the issues you encountered during your time with us. Your honest review is very important, and I will share this with our appropriate hotel team to take necessary action to prevent any issues from occurring in the future. I have sent you a private message to discuss this further. I hope we'll remain to be your dependable choice, as we promise to make your stay more memorable and exciting. Yours in hospitality, Melissa P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kyle wrote a review May 2022
Indiana390 contributions49 helpful votes
+1
We stayed here in April 2022 for a wedding. Overall, this was an average experience. Not particularly great and not terrible either. Pros: - There is a Starbucks right across the parking lot within easy walking distance. Wegmans is also right around the corner. - Free parking. - The service was good and the staff are kind. - The room was clean. The bedding was clean and soft. The room has a microwave, Keurig, and mini fridge. The TV has an average channel selection. Cons: - The hotel is close to the highway and the traffic noise is noticeable. - I don't think they accept Visa. The Visa I used to book the hotel was declined at the front desk. I used it immediately prior to arrival and shortly after check-in at Wegmans without issue. I had to use a Mastercard I would preferred to not have had to use that one. - They are noticeably understaffed. There is only one person who runs the bar, food service, kitchen, and probably laundry too given she was taking calls about laundry at the bar. We honestly felt really bad for her and went off site for food. - The bathroom had an interesting mismatch of Bath & Body Works shampoo and different brands of bar soap, conditioner, and lotion with no other amenities. - Housekeeping replaced the towels but didn't flatten the bed or anything like you usually expect. - The view leaves a lot to be desired and the pool area looked pretty grody.
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Date of stay: April 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mary S wrote a review Apr 2022
9 contributions3 helpful votes
Bed was comfortable BUT found only 1 soap in bathroom usually have 2, one for hands and one for shower, but not here. Also used the coffee pot in room and pod was not replaced next day. Only 1 creamer and 1 sugar in packet. Seems like things were skimped. Plus key card hardly worked. Had to go to desk a few times in a row because it would not work. Finally fixed it and still had to try it 4 times.
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Date of stay: April 2022Trip type: Travelled as a couple
Room Tip: Bring own soap
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Charlottesville Monticello
Responded 11 May 2022
Hi MaryS7261, We love providing the most enjoyable experience to every guest. I humbly apologize for not meeting some of your expectations, and I have shared your sentiment with our staff for immediate attention. Thank you for taking the time to let us know about your impressions. We are delighted to host you and would love to see you again soon. I'm sure you'll love the changes and improvements. Alejandro G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Retired in Ohio g wrote a review Nov 2021
3 contributions
Paid $40 extra per nite for pet room. Asked for 1st floor room a week out. Refused. Carpet in room dirty and frayed. AC revved like a jet engine when kicked on. Traffic noise from road was like an airport hotel. Shower door would not close or open completely. Access in and out of parking lot very awkward. Breakfast offered for fee, easier and less expensive at Starbucks within 30 yards. Rude male desk clerk when asked about trash cans. Never stay here again.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Charlottesville Monticello
Responded 1 Dec 2021
Hi retiredinohiog, Thank you for taking the time to review your stay with us. We're committed to providing you with the best overall experience and it seems that we've missed the mark. I'm sorry to hear that your room preference wasn't available during your stay. I recognized your remarks about the cleanliness issues with the carper, the noise from the road and AC unit, the concerns with the shower door, and access to the parking lot. I shared this with our hotel management along with your feedback about the behavior of some of our staff. I'm certain that all you've pointed out will be looked into to ensure better service. We're grateful to have you as one of our valued guests. I hope you'll consider us again in your future travel plans! Stay safe, Jomar M. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tim English wrote a review Oct 2021
Atlanta, Georgia369 contributions73 helpful votes
We got stuck on the third floor on the interstate side of the building. Immediately outside our room are air o coining compressors. And near elevator. Very loud ambient noise all night long. Traffic notice. Ac compressor in room sounds like a rocket launch. So gang noisy Who designed the shower? Can’t turn on shower without getting blasted by cold water. And I am sorry but if you can have a bartender and full bar in the evenings it is time to bring back hot breakfast. Stuck here two nights.
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: Avoid interstate side of hotel. Avoid center rooms. Avoid the hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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djbesq1 wrote a review Aug 2021
Chicago, Illinois46 contributions8 helpful votes
Checked in this afternoon and went to dinner. Returned tonight to wash up and get ready fir bed. Bathroom floor felt grimy so I ran a wet washcloth over the floor and it was black with dirt a d filth. Went downstairs to discuss with front desk staff (Sam and Kylie) who were busy eating their pizza and couldn’t give a damn. Said manager will be in tomorrow at 8 AM and will deal with it. Housekeeping gone for the night. Offered another room but couldnt say if it would be any cleaner than this filthy room but they’d give me a key if I want to go and look. Disgusted. Cali g health department tomorrow because this is not OK
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: Stay elsewhere. This place is gross
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Charlottesville Monticello
Responded 22 Dec 2021
Dear djbesq1, I appreciate you for sharing your review about your recent stay. I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I apologize for the cleanliness in our room and for the service of our staff. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$107 - US$140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn charlottesville-monticello hotel charlottesville, charlottesville holiday inn
LOCATION
United StatesVirginiaCharlottesville
NUMBER OF ROOMS
130
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HOLIDAY INN CHARLOTTESVILLE MONTICELLO: UPDATED 2022 Hotel Reviews, Price Comparison and 119 Photos (VA) - Tripadvisor

Frequently Asked Questions about Holiday Inn Charlottesville Monticello
Which popular attractions are close to Holiday Inn Charlottesville Monticello?
Nearby attractions include Alamo Drafthouse Cinema (0.6 km).
What are some of the property amenities at Holiday Inn Charlottesville Monticello?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Charlottesville Monticello?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Charlottesville Monticello?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Charlottesville Monticello?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Charlottesville Monticello?
Conveniently located restaurants include Timberwood Tap House, Chimm, and Fuzzy's Taco Shop.
Are there opportunities to exercise at Holiday Inn Charlottesville Monticello?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Charlottesville Monticello?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Charlottesville Monticello?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Charlottesville Monticello offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Charlottesville Monticello?
Many travellers enjoy visiting Unlocked History Escape Rooms (4.3 km), Monticello (4.7 km), and The Glass Palette - Interactive Glass Art Studio (3.9 km).