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Comfort Inn Monticello

544 reviews
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Traveller (37)
Room & Suite (26)
Pool & Beach (3)
Overview
  • Excellent43%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“room was clean”(44 reviews)
“yogurt”(34 reviews)
“outdoor pool”(19 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Comfort Inn Monticello
Special Offer: Choice Privileges Points
Hotel deals
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (544)Write a Review
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Show reviews that mention
All reviewsroom was cleanyogurtoutdoor poolcontinental breakfastthe breakfast areastay there againmartha jeffersonfront desk staffchecking inconvenient locationair conditionergreat place to stayshort driveexcellent staycharlottesville areacookiesmonticello
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1 - 5 of 538 reviews
Reviewed yesterday

Everything was great from the minute we arrived at the hotel. Staff was very informative about the area, especially the lady working breakfast in the morning. Breakfast was hot and filling. Room was clean and warm. We enjoyed our stay and will be back.

Thank NYTraveler51
Hotel's Favourite
Reviewed 1 October 2017

We stayed there for 2 days while visiting some of the historical sites around Charlottesville, it is convenient to all areas and the staff is very helpful and friendly. Busy area, but the hotel was very quiet and relaxing.More

Thank Robert H
Response from Michael H, General Manager at Comfort Inn MonticelloResponded 7 October 2017

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create...More

Reviewed 3 weeks ago via mobile

Usually stay at Comfort so was very surprised at the problems this hotel has. Elevator down and wont get repaired till 2018. If you dont want to carry your luggage upstairs would not stay here. Ice maker on 2nd floor broke. Rooms were clean and...More

Thank SaraD81956
Response from Michael H, General Manager at Comfort Inn MonticelloResponded 1 week ago

Dear Guest, We sincerely apologize for the issues that you encountered during your stay. We are under new management and those issues have been dealt with swiftly. As for the elevator, it's actually being added to the property where one did not exist before. Our...More

Reviewed 8 November 2017

I made a reservation in advance for a Sunday night. I made a direct call to the Monticello location rather than going through the national reservation line.The person who handled the reservation was professional, and I received emailed verification of the agreement. Then I realized...More

1  Thank irisUsa
Response from Michael H, General Manager at Comfort Inn MonticelloResponded 1 week ago

Dear Guest, I am so sorry to learn of your billing issue. This is a poor representation of our standard and as the new manager, I will be working with the staff in order to deliver the height of superior guest service and satisfaction. I...More

Reviewed 5 November 2017

If I stay in a motel and pay $260.92 I expect real coffee. The motel is old. When they are ball games they all jack up their prices. The bed was hard. The breakfast was ok. I just don't understand why motels cant make real...More

Thank 996sandy
Response from Michael H, General Manager at Comfort Inn MonticelloResponded 1 week ago

Dear Guest, I'm sorry that you found the coffee and bed not to your liking. We are looking into the coffee and exploring other avenues and options to provide to our guests. It does look like when there's a major event in town that all...More

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Traveller (37)
Room & Suite (26)
Pool & Beach (3)
Dining (2)
Hotel & Grounds (18)
Bathroom (11)
Business Centre & Event Rooms (2)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Self-Serve Laundry
Breakfast included
Breakfast Available
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$86 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Charlottesville
#8 Romantic Hotel in Charlottesville
#8 Family Hotel in Charlottesville
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$86 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Charlottesville
#8 Romantic Hotel in Charlottesville
#8 Family Hotel in Charlottesville
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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