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All reviewscourtyard marriottsoccer tournamentfront deskindoor poolmarriott platinumincluded breakfastva beachnext morningrestaurants and shopsfitness roomhot tuba great staycoffee potone night stayhousekeeping staffwould stay againchecking in
Given an unmade room (no housekeeping at of 9:30 pm), changed our room with key cards that did not work in the NEW room, broken carafe with coffee pot. Dirty carpet, very worn & out of date bathroom. When staying at Marriott properties we are...More
Thank J I
Response from Courtyard M, General Manager at Courtyard Chesapeake GreenbrierResponded 3 weeks ago
Dear J I,
We recognize your time is valuable and appreciate the feedback you have provided on TripAdvisor.
Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at Courtyard Chesapeake Greenbrier, I...More
First the positives- very convenient for travel, restaurants and stores nearby. Front desk staff efficient and professional.
Rooms were a bit worn. There were teen sports teams staying and they always beat up a hotel. Some cleanliness details overlooked, such as prints all over the...More
Thank Laura C
Response from Courtyard M, General Manager at Courtyard Chesapeake GreenbrierResponded 8 July 2018
Hi Laura C.,
Thank you for providing feedback from your recent visit. We will share your comments with our Team. We hope to serve you again should your travels bring you back to Chesapeake.
Reliable Marriott. Looks just like the one I was in up in Mass. a month ago. Great location in the middle of restaurants and shops. What I was surprised about is that they have a nice pool and a well equipped and modern gym. But...More
Thank Troy H
Response from Courtyard M, General Manager at Courtyard Chesapeake GreenbrierResponded 14 March 2018
Hello Troy H!
Thank you for your review regarding your recent visit. We are pleased to hear that you enjoyed your stay! We look forward to serving you again next month!
I am a long time Marriott Platinum Lifetime member so I have an extensive history of staying at Marriott properties worldwide especially the Courtyard brands. However, I always call them like I see them. This is the second worst Courtyard I have ever stayed. Here...More
Thank Terry B
Response from Courtyard M, General Manager at Courtyard Chesapeake GreenbrierResponded 3 March 2018
Dear Terry B,
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room...More
This hotel is one of many in the general area of the mall. It's convenient, not horrifically expensive and the front desk staff is wonderful. Unfortunately, for some unknown reason, the worst hotel experiences I've ever had were universally with Marriott and it usually centered...More
Response from Courtyard M, General Manager at Courtyard Chesapeake GreenbrierResponded 4 December 2017
Thank you for your feedback regarding your recent stay at the Courtyard Chesapeake. As we strive to deliver a flawless experience, it appears that during this visit we dropped the ball. My apologies for the less than welcoming guestroom you experienced. Marriott International...More