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WoodSpring Suites Chesapeake - Norfolk South

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WoodSpring Suites Chesapeake - Norfolk South
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35 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Level Contributor
4 reviews
Reviewed 2 weeks ago via mobile

My stay has been excellent so far. The customer service from the staff is excellent as well. The Area Manager has done an outstanding job as far accomdating the services that is very necessary to make a comfortable stay for my family while we here. I will definitely recommend to anyone that is in need to have a place to... More 

Helpful?
Thank Anthony B
San Jose, California
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 October 2016

Had to make a family illness/bereavement trip earlier this month, and the value of this hotel was SO helpful in light of how expensive the rest of the last-minute travel was. Rebecca at the front desk was very friendly, and they actually made a point to take my room "out of commission" so that it wouldn't be given to anyone... More 

Helpful?
Thank Jaxita
Chesa_Kempsville_GM, General Manager at WoodSpring Suites Chesapeake - Norfolk South, responded to this review

We are thrilled to hear you enjoyed your stay at Value Place. No matter what brought you to Value Place, we are glad that you encountered our respectful, helpful and friendly team that is dedicated to making your stay live up to your standards. Thank you for the positive review. We wish you well in your future travels and hope... More 

Chesapeake, Virginia
Level Contributor
3 reviews
Reviewed 3 October 2016

I have been staying here for a few months now and find it to be a great place. The staff from management to house keeping are very professional and friendly (Samantha, Jason, Tina, Rebecca, Cookie, Tuwanda,Christina, and Melissa), Property is well maintained and most issues, if not all have been addressed promptly and professionally. This place is great for business... More 

Helpful?
Thank Tiberius_Storm
Chesa_Kempsville_GM, General Manager at WoodSpring Suites Chesapeake - Norfolk South, responded to this review

We are thrilled to hear you enjoyed your stay at Value Place. No matter what brought you to Value Place, we are glad that you encountered our respectful, helpful and friendly team that is dedicated to making your stay live up to your standards. Thank you for the positive review. We wish you well in your future travels and hope... More 

Allentown, Pennsylvania
1 review
Reviewed 28 September 2016 via mobile

From my current stay at the value place in Chesapeake-Norfolk VA is without a doubt the best "Stay" in my life. I actually am staying until my house is ready. The staff here are very oriental, professional, and can hold a long conversation when you need advice. It's a reasonable priced Stay hotel and buck for buck you won't regret... More 

Helpful?
Thank Khoa_trinh9295
Chesa_Kempsville_GM, General Manager at WoodSpring Suites Chesapeake - Norfolk South, responded to this review

We are thrilled to hear you enjoyed your stay at Value Place. No matter what brought you to Value Place, we are glad that you encountered our respectful, helpful and friendly team that is dedicated to making your stay live up to your standards. Thank you for the positive review. We wish you well in your future travels and hope... More 

Chesapeake, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 September 2016

I have been here for months now so that should say it all.The staff are wonderful people and they make sure you are comfortable and safe. I love the safety of the building and how clean it is. They make sure you have everything you need and if you call them for anything its done as soon as possible. The... More 

Helpful?
Thank khandieex31
Chesa_Kempsville_GM, General Manager at WoodSpring Suites Chesapeake - Norfolk South, responded to this review

We are thrilled to hear you enjoyed your stay at Value Place. No matter what brought you to Value Place, we are glad that you encountered our respectful, helpful and friendly team that is dedicated to making your stay live up to your standards. Thank you for the positive review. We wish you well in your future travels and hope... More 

A TripAdvisor Member
Reviewed 21 September 2016 via mobile

To whom it may concern I am a cancer patient who is going through chemotherapy treatments who also have a myriad other medical problems. The staff have been fantastic in making sure that I am comfortable, and ensuring that I have every thing I need. I was just as surprised when I arrived to check in, one of the ladies... More 

Helpful?
Thank A TripAdvisor Member
Chesa_Kempsville_GM, General Manager at WoodSpring Suites Chesapeake - Norfolk South, responded to this review

We are thrilled to hear you enjoyed your stay at Value Place. No matter what brought you to Value Place, we are glad that you encountered our respectful, helpful and friendly team that is dedicated to making your stay live up to your standards. Thank you for the positive review. We wish you well in your future travels and hope... More 

Chesapeake, Virginia
1 review
Reviewed 21 September 2016 via mobile

Going on 4 weeks with Value Place and our experience has been great. We've had everything we needed from linens to an indoor laundry room...inside the building which is great! The staff is always friendly, ready to help with your needs and always have a greeting for you.

Helpful?
Thank Linda P
Chesa_Kempsville_GM, General Manager at WoodSpring Suites Chesapeake - Norfolk South, responded to this review

We are thrilled to hear you enjoyed your stay at Value Place. No matter what brought you to Value Place, we are glad that you encountered our respectful, helpful and friendly team that is dedicated to making your stay live up to your standards. Thank you for the positive review. We wish you well in your future travels and hope... More 

Biloxi, Mississippi
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 August 2016

We actually never even got to stay at the hotel. We made reservations for two non-smoking rooms 3 months in advance to be near each other. We got there at 11 am and they said they had 17 rooms available, but we need to come back at 3 pm. We came back at 3:15 and rooms were still not available.... More 

Helpful?
1 Thank Carol S
Chesa_Kempsville_GM, Manager at WoodSpring Suites Chesapeake - Norfolk South, responded to this review

We are very sorry to hear your experienced these issues at check-in. We work hard to provide the best customer service and seem to have failed that for you and we are truly sorry. Thank you for letting us know and providing us the feedback. More 

Fort Wayne, Indiana
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 July 2016 via mobile

My husband stayed there during a relocation and found them to be uncooperative. During his stay they informed him that his card would not go through and he either needed to pay cash or give them another card. After calling our card company and bank to be told they had never attempted to withdraw and it was most likely they... More 

Helpful?
1 Thank firewife351
Chesa_Kempsville_GM, Manager at WoodSpring Suites Chesapeake - Norfolk South, responded to this review

I apologize, that we did not do a very thorough job of explaining credit card process. We strive to provide every guest with a great experience, and in your case, we obviously fell short for you. We wish you the best in your future travels. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 May 2016 via mobile

Initially, I only planned on staying for a week or two at most. The fact that I've been there seven almost eight weeks now should speak for itself. I've traveled the country being a military dependent my entire life, so I've stayed in all sorts of hotels around the country... sometimes just for a night and other times for an... More 

Helpful?
2 Thank Steven B
Chesa_Kempsville_GM, Manager at WoodSpring Suites Chesapeake - Norfolk South, responded to this review

We are thrilled to hear you enjoyed your stay at Value Place. No matter what brought you to Value Place, we are glad that you encountered our respectful, helpful and friendly team that is dedicated to making your stay live up to your standards. Thank you for the positive review. We wish you well in your future travels and hope... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
WoodSpring Suites NAME (formerly Value Place NAME) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. • A front desk opened and staffed 24/7. • Daily housekeeping included in nightly rate. • Private bathroom in each suite (ADA and ADA w/ Roll-In shower available) • Guests can book by the night. Weekly and extended stay rates also available. ... more   less 

Additional Information about WoodSpring Suites Chesapeake - Norfolk South

Address: 137 Kempsville Road, Chesapeake, VA 23320-3715 (Formerly Value Place Chesapeake-Norfolk)
Region: United States > Virginia > Chesapeake
Price Range: $63 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Chesapeake - Norfolk South 2.5*
Number of rooms: 121
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from WoodSpring Suites Chesapeake - Norfolk South staff and other travellers.
2 questions
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Key West, Florida
over a year ago

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Questions? Get answers from WoodSpring Suites Chesapeake - Norfolk South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Never stay at a ValuePlace facility.”
 of 5 bubbles Z8182NRcarols, 8 Aug 2016 | Read review
“Go for a room near the stairwell, assuming you opt for an upstairs room. Taking the stairwell is great exercise and helps you to avoid the four letter words while waiting for the painfully slow elevator. The stairwell is clean, well lit and has a security camera.”
 of 5 bubbles 196brendas, 18 Sep 2014 | Read review
“Second floor rooms are great”
 of 5 bubbles mikegeimer, 29 Aug 2014 | Read review
“I would recommend that you NOT stay on the 1st floor because the headlights will shine through your window, unless you park your car in front of your room.”
 of 5 bubbles swaregirl, 16 Jun 2014 | Read review
“Get 2 beds or a bed and a sleeper sofa because the beds are kind of small, especially if there are 2 of you.”
 of 5 bubbles freoerickf, 3 Aug 2013 | Read review
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