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Residence Inn Chesapeake Greenbrier

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Residence Inn Chesapeake Greenbrier
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161 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Reviewed 20 October 2016

Marcus Scott,&Alisha work the Front desk and are very friendly and welcoming ,They will Both go out of there way to help you with anything great people! Kitchen morning staff is friendly and food is always hot , However Night time cook is very slow and there is always a wait dinner very rarely starts on time ! havonne and...

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Helpful?
Thank Lisa J
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for taking the time to review our hotel. I will make sure to pass along your kind words and comments to our entire staff. I hope the next time you're in town you will give us a second chance for a 5-star stay.

Alexandria, United States
Reviewed 18 October 2016

My family and I are temporarily homeless after a fire at our home in Chesapeake. We have been residents at the Residence Inn since 30 August 1916. The hotel is quiet, clean and well kept. The staff is friendly and quite willing to help with any problems. Mr. Marcus Scott has been of particular help assisting me with finding a...

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Helpful?
Thank John S
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for taking the time to review our hotel online. I'm sorry to hear the circumstances that led to you staying with us, but I'm glad to hear that Marcus and the rest of our hotel provided you with a wonderful stay. Thank you again and please stop by to see us again when you're in the area.

Reviewed 18 October 2016

In a panic looking for a room and Marcus saved the day for us. Marcus was working at the front desk and my wife went in looking for a room after looking around the area for hours. Marcus helped my wife and he was fantastic. His attitude is fantastic and he really did all that he could to ensure my...

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Helpful?
Thank Doug Y
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for taking the time to review our hotel online. I'm so happy to hear that Marcus was able to help you find a room in the area. He is a wonderful asset to our hotel and team. Please come back and see us again when you are in the area!

Nathalie, Virginia
Reviewed 17 October 2016 via mobile

Two day stay with my wife, room was not serviced second day. Night staff didn't really seem to care. No fresh towels, bed not made. Barking dog in room next door, teenagers using the hallways like a race track, very difficult to get to sleep, cold coffee at the breakfast bar, towel rack falling off the wall and sink is...

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Helpful?
1Thank Mike S
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for taking the time to review our hotel. I'm sorry to hear that you did not experience the normal at our hotel. I can assure you that this is not the usual. Please call Dawn Anderson, the General Manager, at 757-502-7300 so we can make this right.

Yokosuka, Japan
Reviewed 16 October 2016

The hotel itself is very good. It is quiet, conveniently located, well maintained. I usually stay in a king suite and the room size is great and the quiet environment lets me work as required or unwind as needed. The stove top, microwave, and full size refrigerator provide cooking convenience and easy storage of milk / soda or the beverage...

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Helpful?
Thank NeonGodzilla
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for your awesome review of our hotel. I will make sure to pass along your kind words to Markus. I agree, he provides excellent service to all of our guests. The next time you are in town he will be here to welcome you home!

Pawcatuck, Connecticut
Reviewed 16 October 2016

I arrived in March 2016 and will depart December 2016. The hotel is clean and nice. The patio has a two sided fireplace as well as a smaller table top fireplace. It has a Weber Grill which is used nighltly. Three times a week there is a social hour in which they serve food or desert. Beer and wine is...

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Helpful?
Thank Firechiefturtle
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for your kind words about our hotel. I'm so happy to hear that you have enjoyed your long stay with us. We will miss you when you leave in December, you'll have to come back and visit!

Virginia
Reviewed 10 October 2016

During Hurricane Mattew, we lost power, like many people did, so we went to the closest and nicest hotel. This hotel is very clean, very nice, and the hotel made it easy to save your food. However, this hotel has a fee for dogs, therefore we had to find somewhere for our dogs to stay, which was a pain. Likewise,...

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Thank Sophie W
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for taking the time to review our hotel online. I'm sorry to hear that the pet fee deterred your pets from stay with us, but as you can imagine, cleaning the rooms can take extra after having a pet in them. The fee is to insure that the next guest will have the amazing Marriott experience as the...

Chesapeake, Virginia
Reviewed 13 September 2016

We were in a 2 BR/2 BA room, which is hard to find. It looks nice, but it quickly becomes apparent this is an old building that is in need of a deep renovation. We had rust particles come out of the bath faucet, the water was not brown, but this happened every time for our 10 day stay, so...

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1Thank Robin H
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for reviewing our hotel online. I'm sorry to hear that we failed to meet your expectations during your most recent stay with us. I can assure you that security is extremely important to our staff and I will ensure that I speak with our General Manager and Chief Engineer to check the concerns you brought to light. Thank...

New York, United States
Reviewed 24 August 2016 via mobile

This is one of those hotels that gets it right. Lovely suites with beds separated from living area, pull out couch, kitchen area with full size fridge, stove, dishwasher, and microwave, free breakfast, free dinners on certain days, gym, pool, patio, free parking, free wi-fi. Everything was clean, beds were comfy, TVs were great. Coffee and tea were provided all...

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Helpful?
Thank Navorn J
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for such a kind review about our hotel. I'm so glad that you saw so many positives while staying at our hotel. I hope the next time you are in Chesapeake you will come and see us again at the Residence Inn!

Lexington, Massachusetts
Reviewed 23 August 2016

We stayed here to help our son move to Norfolk. This hotel was very convenient to just about every big box store you can imagine ... which was helpful since we had to buy a lot of "first-apartment" items. It's close to the highway, so it's easy to get to. We booked a 2-bedroom hotel room which had lots of...

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Helpful?
Thank davey314
Jessica S, Operations Manager at Residence Inn Chesapeake Greenbrier, responded to this review

Thank you for taking the time to write such a wonderful review about our hotel. I'm so glad to hear that you enjoyed your recent stay with us while you were moving your son to Norfolk. I hope the next time you are in town to visit you will come and see us again at the Residence Inn Chesapeake Greenbrier.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Residence Inn Chesapeake Greenbrier is your perfect choice for a vacation in Hampton Roads. Centrally located to Norfolk, Portsmouth and Virginia Beach. This Chesapeake hotel has 1 and 2 bedroom suites available for short or long term stays fully equipped with kitchens and utensils. Complimentary parking, wireless internet and shuttle service in the area. ... more   less 

Additional Information about Residence Inn Chesapeake Greenbrier

Address: 1500 Crossways Boulevard, Chesapeake, VA 23320
Region: United States > Virginia > Chesapeake
Price Range: $163 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chesapeake Greenbrier 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Residence Inn Chesapeake Greenbrier Hotel Chesapeake
Chesapeake Residence Inn
Hotel Style:
#10 Family Hotel in Chesapeake
#11 Business Hotel in Chesapeake
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chesapeake Greenbrier staff and other travellers.
1 question
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Vienna, Virginia
3 months ago

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Questions? Get answers from Residence Inn Chesapeake Greenbrier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The east side, beautiful sunrises.”
 of 5 bubbles 513jerryf, 31 Oct 2016 | Read review
“The two bedroom suites are very nice with room to meet the needs of a family of 4.”
 of 5 bubbles X2984JNjohns, 18 Oct 2016 | Read review
“The corner rooms apparently have an oven as well as stove top.”
 of 5 bubbles NeonGodzilla, 15 Oct 2016 | Read review
“we were on the ground level and it was quiet - no issues”
 of 5 bubbles M1100EKjaneth, 13 Apr 2016 | Read review
“Very quiet on 5th floor and studio room very comfortable”
 of 5 bubbles johnaT2602OE, 8 Dec 2015 | Read review
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