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Staybridge Suites Chesapeake

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Staybridge Suites Chesapeake
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150 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites Chesapeake
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Showing 149: English reviews
Near Philly
Reviewed 22 April 2013

We used to stay at this hotel every other weekend for almost two years; since the beginning of Jan. 2013, we have had 3 (three) incidents where the hotel staff charged our card for time we were not there or they doubled / tripled our pre-authorized stay total, tying up our travel funds for days. Had to make a POLICE...

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Helpful?
6Thank Mama D
Dstrick9, General Manager at Staybridge Suites Chesapeake, responded to this review

I certainly understand and can relate to your frustration when it comes to the authorization of funds. I would like to clarify that it was a debit card used and not a credit card which unfortunately has different rules set by your bank for the approval of funds. Debit cards are treated differently than credit cards and the process of...

virginia
Reviewed 11 April 2013

I must admit that my complaints about this hotel have nothing to do with the staff or the property. Our suite was clean and spacious. The staff was very friendly but the entire place reaked of cigarette smoke. My one year old has asthma and I was never more grateful to have packed her meds since she needed multiple treatments...

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Helpful?
7Thank VirginiaEspana
Dstrick9, General Manager at Staybridge Suites Chesapeake, responded to this review

I am truly disappointed to hear that we did not meet your expectations during a recent stay. I would welcome an opportunity to address your concerns further in the hopes of demonstrating our service commitment to our guests. I will be reaching out to personally see if there is anything we can do to regain your trust in order to...

Como, North Carolina
Reviewed 10 April 2013

This is one of those places that you feel like you can actually catch your breath, and you feel well taken care of! The staff was absolutely wonderful, the King room was great, my husband loved swimming laps in the pool, and they keep the hotel in nice working order! The breakfast options were numerous, and it just felt like...

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Helpful?
2Thank doeringfamof8
Dstrick9, General Manager at Staybridge Suites Chesapeake, responded to this review

I must say it was a pleasure meeting you and your husband! It is always wonderful to welcome new friends to our home and provide the type of service that creates a memorable experience for our guests. I definitely look forward to welcoming you back again when you have another opportunity to relax and recharge!

Reviewed 2 April 2013

My family and I stayed at this hotel for 6 nights on vacation, and we were very happy with the overall experience. The continental breakfast, spacious suite, and the surprisingly tasty dinner on tues-thurs, was an exceptionally great treat. There were certain staff members that went out of their way to help us with anything we needed such as Jajuan...

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Helpful?
Thank TfromNY
Dstrick9, General Manager at Staybridge Suites Chesapeake, responded to this review

I'm so glad you were able to join us at the Staybridge Suites, Chesapeake for a recent vacation. Thank you for the feedback as well on the breakfast and Social items. We have worked hard on our new menu offerings which incorporate fresher products and local ingredients. I'm delighted that you have found your hotel of choice when visiting the...

Chesapeake, Virginia
Reviewed 31 March 2013

I loved the hotel and the staff. The breakfast was awesome and my room was very clean and spacious. I enjoyed the amenities such as the theater, fitness center, indoor heated pool and jacuzzi. Nothing to complain about. The front desk staff was always courteous and friendly. All of them are an asset to the hotel. Will definitely return back...

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Helpful?
Thank Sweets2785
Dstrick9, General Manager at Staybridge Suites Chesapeake, responded to this review

Thank you for taking the time to share your recent experience at the Staybridge Suites Chesapeake. I am glad you had the opportunity to enjoy all of our amenities while at the property. Thank you as well for acknowledging the staff of the hotel. I am very fortunate to work with a lot of wonderful people who care about the...

Chesapeake, Virginia, United States
Reviewed 22 March 2013

I had a wonderful experience at Staybridge of Chesapeake. They welcomed my family, including my full-sized Labrador retriever, with open arms. Great military discounts, and superb customer service. Our suite was immaculate, and fully equipped with an all access kitchen(dishwasher, 2 burner stove, fridge, microwave, dishes). Complimentary dinners Tuesday-Thursday, and breakfast every day. Comfortable beds, and a clean restroom.. what...

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Helpful?
Thank Kristin R
Dstrick9, General Manager at Staybridge Suites Chesapeake, responded to this review

I am so glad that you and your family could join us during a recent visit to the Staybridge Suites, Chesapeake. We are always excited to welcome new friends in hopes of making your lodging choice easy whenever your travels bring you to the area. Thank you for proving feedback about the useful amenities we provide to all of our...

maryland
Reviewed 18 March 2013

I booked a room here based on my stay at another Staybridge in another state. My prior stay was fantastic, this stay was pretty mediocre. There's nothing really wrong here, but comparatively speaking, this property is starting to show some age and the housekeeping needs to tighten up. Little things like vacuuming and dusting, making sure towels are replenished, getting...

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Helpful?
4Thank ms90
Dstrick9, General Manager at Staybridge Suites Chesapeake, responded to this review

Thank you for taking the time to share valuable feedback in regard to a recent stay with us at the Staybridge Suites, Chesapeake. I would like another opportunity to provide the "wow" you were looking for in order to solidify a #1 spot when you are choosing accommodations in the area. Please reach out to me directly at 757-420-2525 the...

Norfolk, Virginia, United States
Reviewed 17 March 2013

First when we arrived, my reservation thru my e-mail stated what I wanted which was a king smoking suite, but we check in I'm informed that No, I have a Queen studio smoking, that's not what I reserved, I have a reason for a King Suite, when I come to a hotel I come to get peace away from My...

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Helpful?
1Thank Veronica V
Dstrick9, General Manager at Staybridge Suites Chesapeake, responded to this review

First, let me thank you for initially choosing to stay with us at the Staybridge Suites in Chesapeake. I am disappointed to hear that your experience was less than exceptional. I apologize for the inconveniences you faced and invite you to call me directly at 757-420-2525 the next time you are in the area so that we may have another...

Cambridge, Massachusetts
Reviewed 5 March 2013

I was travelling from Savannah after a great stay at the Staybridge Suites and decided to try it again in Chesapeake. Everything was absolutely superb. At check in both the desk clerk and specifically Clair Vogt welcomed me and my dog with open arms. I stay at a lot of properties and most of them just grunt when you check...

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Helpful?
1Thank Robert S
Dstrick9, General Manager at Staybridge Suites Chesapeake, responded to this review

I am so glad that you decided to try the Staybridge Suites in Chesapeake on your way up from Savannah. Thank you as well for mentioning Clair in your review. She is a very important member of our team and a tremendous asset in our service commitment to our guests. I'm happy you were able to bring your dog and...

Reviewed 25 February 2013

I received excellent service. The staff was very very attentive. My 3 & 5: year old LOVED the fresh popcorn in the theatre. If I had one complaint it would be the attitude of Norma at breakfast. It appeared that the guests were "bothering" her. Juan at the front desk was very kind. Jackie was also very helpful.

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Helpful?
Thank across72
Dstrick9, General Manager at Staybridge Suites Chesapeake, responded to this review

Thank you so much for the review! I am delighted to hear that the young ones enjoyed themselves as well. Our Theatre Room is very popular with guests of all ages and is a unique amenity that not many hotels offer. Thank you as well for mentioning two wonderful employees in Jajuan and Jackie. They are both kind in nature...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Chesapeake, VA Hotel Offers Guests an Outstanding Extended Stay Experience. Get Comfortable at the Staybridge Suites Extended Stay Hotel Chesapeake - Hampton Roads Area, VA. The Staybridge Chesapeake hotel is a member of Priority Club Rewards & the IHG family of brands which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn & Candlewood Suites hotels. Specializing in the extended stay experience, the Staybridge Suites hotel is a perfect hotel for government (per diem), project teams, training, relocation, temporary & corporate housing. The Staybridge Suites is centrally located at exit 289A off I-64 near I-264, & I-664; minutes from Portsmouth, Hampton, Norfolk, Suffolk & Virginia Beach business & real estate districts. Our location offers near access to Norfolk Airport ORF, Lockheed Martin, Raytheon, SAIC, Northrop Grumman, General Dynamics, JFCOM, US Coast Guard & the Norfolk Naval Shipyard.The Staybridge Suites offers apartment-style suites with the conveniences of home to meet extended stay or short term hotel needs. Our pet friendly hotel (fee) offers studio, one-bedroom & two-bedroom apartment-style suites featuring fully equipped kitchens, spacious living and work areas, TVs with DVD players, free wired and wireless Internet access. Other features include a free hot breakfast buffet, business center, free self-laundry facilities, a fitness center, BBQ grills & Sundowner Receptions (Tuesday - Thursday). ... more   less 

Additional Information about Staybridge Suites Chesapeake

Address: 709 Woodlake Dr, Chesapeake, VA 23320-8909
Region: United States > Virginia > Chesapeake
Price Range: $161 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Chesapeake 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Staybridge Suites Chesapeake Hotel Chesapeake
Chesapeake Staybridge Suites
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Chesapeake staff and other travellers.
2 questions
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Georgia
7 months ago

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Questions? Get answers from Staybridge Suites Chesapeake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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