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We stopped here last year when construction was in progress - they did a nice job. New BeautyRest mattresses - very comfortable - plenty of good pillows. Everything is clean and in good condition. They added in room safes which is a great plus. There's...More
Response from Chesterhie, Manager at Holiday Inn Express ChesterResponded 2 weeks ago
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.
Very clean room with a comfy bed. I was surprised how quiet the room was. As a frequent stayer at Holiday inns the breakfast could be a bit better with more of a variety during the week. - Loved Riptides and the Croaker's Spot restaurants....More
Response from Chesterhie, General Manager at Holiday Inn Express ChesterResponded 17 October 2017
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
I have mixed reviews for this facility. It is an older facility where they have done some face lifting; however, more needs to be accomplished-especially in the bathroom. The room was spacious and clean. Surprised there were no HBO premium channels. The gal at check...More
Thank Kevin P
Response from Chesterhie, General Manager at Holiday Inn Express ChesterResponded 3 November 2017
Thank you for taking the time to tell us about your experience at Holiday Inn Express CHESTER.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience....More
Excellent friendly staff. Clean well-kept room, slept well (no noise), standard HIE breakfast choices (eggs, bananas, cinnamon rolls, oatmeal, yogurt, sausage, bacon, cereals, etc.). Good location near Richmond, local historic venues, I-95 and I-295. This hotel is undergoing a renovation, however the management has done...More
Response from Chesterhie, General Manager at Holiday Inn Express ChesterResponded 8 August 2017
We are deeply elated that we have been your constant hotel of choice when you're in Chester. As always, don't hesitate to let us know if you're visiting again soon. Our staff are always ready to help you with anything. Thank you and take care.
Check in person was super nice
Room was clean and appeared to be recently renovated
Breakfast choices were good and kept stocked
Room was quiet
The only negatives:
Sink hot and cold are backwards
There is no entrance from back parking to hotel
Response from Chesterhie, General Manager at Holiday Inn Express ChesterResponded 17 July 2017
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay.Thank you and look forward to seeing you soon.