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Holiday Inn Express Chester

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Holiday Inn Express Chester
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90 Reviews from our TripAdvisor Community

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Showing 89: English reviews
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Signal Mountain, Tennessee
Reviewed 5 weeks ago

I stay at lots of Holiday Inn Express properties and have come to expect a consistent level of service and facility. This may be the worst HIE I've experienced. The rooms are worn out and mine was very dirty. Housekeeping service was disappointing in several ways. Front desk was OK...nothing to redeem the rest of the experience but certainly acceptable...

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Helpful?
Thank waldentenn
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It sounds like we fell below your expectations. Please accept our sincere apologies for falling short of your expectations. The feedback we receive from our...

Baldwinsville, New York
Reviewed 15 March 2017

The desk clerk, Jeryley was welcoming and friendly. Our room was typical - 2 queen beds, refrigerator, microwave, keurig. The room was clean and there were plenty of towels. There is construction going on in the hotel and they were, in fact working on our floor but we did not hear any noise at all. The shower head in our...

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Helpful?
Thank MaureenT7224
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for taking a moment to share experience with fellow Trip Advisor users! We are pleased to hear that you enjoyed your recent stay with our hotel. Thank you for complimenting the friendliness Jerley and for recommending our hotel to potential future guests! Sincerely, Joanne English

Massachusetts
Reviewed 5 March 2017 via mobile

Stopped here overnight on our way to Florida. Room was clean, comfortable bed and pillows. Staff was accommodating and with no reservation received military discount. Breakfast included cinnamon rolls never disappoint. The area has lots of restaurants, gas and shopping. Right off 95! Definitely recommend for overnight stay!

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Helpful?
Thank vacationtime1983
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for taking the time to review our hotel! We are glad to hear you enjoyed your stay and our super friendly staff,comfy bed and our tasty cinnamon rolls! Please come again soon! Joanne English

Ware, Massachusetts
Reviewed 5 March 2017 via mobile

Spent last night here, have stayed in past and felt comfortable. This year apparently in midst of reno but still using those rooms. New furniture in place buy looks very low end, bed was comfortable and new rugs already with visible stains. The bathroom in mist of renovation, incomplete painting, appeared to be primer. Towels racks not in place and...

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Helpful?
Thank Cindy45_12
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Chester Virginia. Joanne English General Manager

new england
Reviewed 14 February 2017 via mobile

Didn't have a reservation but they were very accommodating . Staff was very friendly, recommended a local restaurant that we loved. Right off the highway (I-95) Fairly priced, clean with breakfast. How can you beat that?

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Helpful?
Thank teatimekids
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for taking a moment to share experience with fellow Trip Advisor users! We are pleased to hear that you enjoyed your recent stay with our hotel. Joanne English General Manager

Dallas, Texas
Reviewed 24 January 2017

Looks like the rooms have been updated. Lots of outlets and USB charging stations. Lighting was great. Bed was low to the ground. The water in the room was not very hot. Desk is right in front of the AC/Heater. Froze me out while I was trying to work. Bathroom had plenty of room and counter space. All in all...

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Helpful?
Thank Don P
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanne English General Manager

Reviewed 20 September 2016 via mobile

We stayed here one night on our way to Maryland. Great service, clean, oversized room, friendly staff. Nice breakfast. Overall was exactly what you would expect from a Holiday Inn Express. Would definitely stay here again!

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Helpful?
Thank Kathy M
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanne English

Reviewed 18 August 2016 via mobile

I have stayed before and it was good this time however not so good. 4th floor suite. Took forever for water to get hot, most uncomfortable bed ever, air conditioning sounded like an airplane taking off over and over. Mold spots on bathroom tile walls. And the final thing a roach... Ukk. My last time staying.

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Helpful?
Thank Frances Diane I
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Joanne English

Monroe, GA
Reviewed 15 August 2016

We shall remember this hotel right off I-95. Outstanding service and good rest on the corridor. Not much is available between Durham and Richmond. Do not stop at south hill but drive on to Chester for a good nights rest.

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Helpful?
Thank jds754
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Joanne English

Springdale, AR
Reviewed 6 August 2016

Excellent friendly staff, particularly Shawna (Front Desk) she goes above and beyond for the guests. Clean well-kept room, slept well (no noise), standard HIE breakfast choices (eggs, bananas, cinnamon rolls, oatmeal, yogurt, sausage,cereals, etc.), good location near Richmond, local historic venues, I-95 and I-295. This is the 5th year that the Chester HIE has been the base for my annual...

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Helpful?
Thank MTColeman
Chesterhie, General Manager at Holiday Inn Express Chester, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanne English

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Complimentary high-speed Internet access at the Holiday Inn Express Chester. Experience the charm and warmth of Chesterfield, Virginia located near Colonial Heights, Hopewell, James River, and Petersburg. We are centrally located off I-95 at exit 61A and I-295 exit 15B, just minutes away from nearby government facilities including Fort Lee, DSC Defense Supply Center. We have easy access to the following businesses: Meadowville Technology, Honeywell, Dominion VA Power, HNI, Phillip Morris, DuPont, SRMC, John Tyler Community College, John Randolph Hospital, Xymid, Sunchem, Northrup Grumman, Capital One and LMR. We are located 13 miles south of Richmond, Virginia and 7 miles north of Southpark Mall in Colonial Heights. Within minutes of the Holiday Inn Express Chester, hotel guests can dine at Applebee s, Cracker Barrel, Pizzeria Uno's Restaurant & Bar, Chili s andO'Charleys Restaurant & Bar. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, sausage gravy and biscuits. Experience the world's best tasting cinnamon roll. We offer local packages including Macys and Rivers Bend Golf Packages for a great experience and your enjoyment. Visit Chester, VA and Stay Smart at the Holiday Inn Express Hotel Chester. ... more   less 

Additional Information about Holiday Inn Express Chester

Address: 1911 W Hundred Rd, Route 10, Chester, VA 23836-2402
Region: United States > Virginia > Chester
Price Range: $176 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Chester 2.5*
Number of rooms: 92
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Also Known As:
Holiday Inn Express Chester Hotel Chester
Holiday Inn Chester
Chester Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always get a top floor.....quieter that way.”
jds754, 14 Aug 2016 | Read review
“Rooms were perfect, very comfortable, but the service was outstanding. A must stay.”
seanp153, 8 Mar 2016 | Read review
“The king suite was my choice I loved it plus sleeper sofa”
L6908MRmiguels, 26 Feb 2016 | Read review
“I was on the back side and it was very quiet.”
Castpolymer1, 25 Oct 2015 | Read review
“Nothing close by for dinner, other than a Hardees hamburger joint. Traffic isn't an issue providing you leave going out the back to the light and easy access back to I-95”
RogerP432, 1 Jul 2014 | Read review
5 of 5