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All reviewscinnamon rollsstandard hie breakfastannual vacationexcellent friendly staffsausageinstant oatmealfront desksurprised howsmall fridgeovernight staygreat hotelrooms were very cleanother hotelswould definitely stay here againbed was comfortablekeurighbo
Our second visit. This hotel, is in a great position for the racecourse, and chester. The rooms are very nice. The breakfast very good. It was not too busy when we stopped on the 7th of March 2018. We would definitely stay here again
Thank John P
Response from Chesterhie, General Manager at Holiday Inn Express ChesterResponded 14 March 2018
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.
Very clean room with a comfy bed. I was surprised how quiet the room was. As a frequent stayer at Holiday inns the breakfast could be a bit better with more of a variety during the week. - Loved Riptides and the Croaker's Spot restaurants....More
Response from Chesterhie, General Manager at Holiday Inn Express ChesterResponded 17 October 2017
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
We stopped here last year when construction was in progress - they did a nice job. New BeautyRest mattresses - very comfortable - plenty of good pillows. Everything is clean and in good condition. They added in room safes which is a great plus. There's...More
Response from Chesterhie, Manager at Holiday Inn Express ChesterResponded 6 February 2018
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.
I have mixed reviews for this facility. It is an older facility where they have done some face lifting; however, more needs to be accomplished-especially in the bathroom. The room was spacious and clean. Surprised there were no HBO premium channels. The gal at check...More
Thank Kevin P
Response from Chesterhie, General Manager at Holiday Inn Express ChesterResponded 3 November 2017
Thank you for taking the time to tell us about your experience at Holiday Inn Express CHESTER.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience....More
Excellent friendly staff. Clean well-kept room, slept well (no noise), standard HIE breakfast choices (eggs, bananas, cinnamon rolls, oatmeal, yogurt, sausage, bacon, cereals, etc.). Good location near Richmond, local historic venues, I-95 and I-295. This hotel is undergoing a renovation, however the management has done...More
Response from Chesterhie, General Manager at Holiday Inn Express ChesterResponded 8 August 2017
We are deeply elated that we have been your constant hotel of choice when you're in Chester. As always, don't hesitate to let us know if you're visiting again soon. Our staff are always ready to help you with anything. Thank you and take care.