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Residence Inn Richmond Chester

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Traveller (56)
Room & Suite (46)
Dining (3)
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Overview
  • Excellent54%
  • Very good33%
  • Average8%
  • Poor4%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Richmond Chester
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Residence Inn Richmond Chester
Special Offer: Member Rates
Hotel packages
Hotel deals
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Reviews (220)
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218 results
Traveller rating
112
74
19
10
3
Traveller type
Time of year
LanguageEnglish
112
74
19
10
3
Show reviews that mention
All reviewsfire pitstainless steel appliancesfull kitchenmain roadcorner roomfront desk stafffree breakfasta king size bedgreat place to stayhotel staffnight staynice hotelhot tubgreat stopdefinitely stay here againhot breakfasteasy access
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1 - 5 of 218 reviews
Reviewed yesterday

Check in was quick and easy, room was ready a early. Breakfast choices were okay, but a few more options would make it better. My son loved the basketball court right in front. The pool area was nice and the outdoor lounging/ sitting area was...More

Thank djacks920
Reviewed 2 days ago

There is always something that fails to meet expectations when traveling, but just could not find fault with this hotel and its staff. Clean comfortable rooms, good beds, excellent staff went above and beyond (especially Matthew, who I understand sadly is leaving this location to...More

Thank 4JustUS4
Reviewed 1 week ago

I have stayed at Residence Inns elsewhere and they all do not come close to this residence Inn. The building is grand, clean bright and new. they did everything they were supposed to do. Rooms, hallways and the Lobby all seemed brand new.

1  Thank AmoBari
Reviewed 6 May 2018

The room was probably the cleanest room I have ever stayed in. Faults it had was the bathroom floor was raised for some reason and had a cracked grout line in the tile, also the room had no USB charging station anywhere, which most hotels...More

1  Thank Kevin E
Reviewed 3 April 2018 via mobile

Older. Fair rooms. Located within walking distance of restaurants. Nice breakfast. We asked for no feather pillows and they brought 2 flat somethings. Our room did not get serviced the 2 days we were there. This is an unacceptable issue. Therefore we would not stay...More

2  Thank ArleneFBP
Response from chester800, Manager at Residence Inn Richmond ChesterResponded 5 April 2018

Dear Valued Guest, Thank you for choosing to stay at the Residence Inn Richmond Chester and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$167 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Chester
#4 Green Hotel in Chester
#4 Romantic Hotel in Chester
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$167 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Chester
#4 Green Hotel in Chester
#4 Romantic Hotel in Chester
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (56)
Room & Suite (46)
Dining (3)
Questions & Answers
Ask a question
Denise030711
30 November 2017|
AnswerShow all 6 answers
Response from workinggrrl | Reviewed this property |
All were done
1
Vote
Denise030711
30 November 2017|
Answer
Response from Matthew M |
The renovations were completed in May of 2017, the pictures online are still outdated. New pictures should be going up soon
0
Votes
Denise030711
18 September 2017|
AnswerShow all 2 answers
Response from dannymack116 | Reviewed this property |
Stayed here in July. Was told Marc is no longer there.
2
Votes
Room Tips
"All the rooms are excellent"
Read review
"hotel very quiet, 2 bedrooms & 2 baths very spacious"
Read review
"Corner fire place rooms are quiet nice!"
Read review
"Pick a corner room"
Read review
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