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Courtyard Richmond Chester

CourtyardUS$151*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$159*
US$151*
US$159*
US$151*
US$159*
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Courtyard Richmond Chester
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240 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Long Island, NY
Reviewed 26 July 2016 via mobile

For the second year we stopped here as we drove from NY to SC. Reliable, clean, professional. Front desk staff polite and accommodating. Breakfast quick and good quality. We will be back in 2017 for sure!

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Helpful?
Thank travelingJacks
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Thank you for your rating and review of the Richmond Chester Courtyard. Welcome back and we are delighted to hear that you had a memorable stay. We look forward to seeing you again when your travels bring you back to the Chester area. Thank you, The Richmond Chester Courtyard team

Reviewed 10 July 2016 via mobile

Service was excellent from Regina and Julia at the Bistro Bar! They were very pleasant and very fast getting the breakfast complete.The front desk was also great, they even gave me a free coffee one morning after minor confusion. Great place!

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Helpful?
Thank Dan L
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Thank you for taking the time to review the Courtyard Richmond Chester! We are delighted to hear that you received excellent customer service throughout your stay. We have shared this with the team to continue to motivate them to meet guests, and our, expectations! We hope to see you again if your travels bring you back to the Chester area!

Maryland
Reviewed 4 July 2016

Spent 3 nights at the Marriott Courtyard in Chester VA. The hotel room was clean and had a very comfortable bed. The cleaning staff did an excellent job of cleaning our room while we were out for the day. The front desk staff were very friendly and helpful. Convenient location.

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Helpful?
Thank mickeymouse4u
chester800, General Manager at Courtyard Richmond Chester, responded to this review

Thank you for sharing your experience at the Courtyard Richmond Chester. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional...

Reviewed 18 June 2016 via mobile

Staying here for lacrosse tournament . Nice spacious room. Clean. All staff was very nice. We had breakfast here this morning. Nice very large breakfast. Regina was great! Super friendly and accommodating. We will choose this hotel again.

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Helpful?
Thank Rebecca H
chester800, General Manager at Courtyard Richmond Chester, responded to this review

Dear Rebecca H, Thank you for sharing your experience at the Courtyard Richmond Chester. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer...

Raleigh, North Carolina
Reviewed 13 June 2016 via mobile

Old hotel. Lobby has been renovated but does it. Hallway carpets stink and beds are uncomfortable. Breakfast was not good. Only eggs for protein. You are better off trying a different hotel. Drinks at the bar are priced outrageously for this low end hotel.

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Helpful?
Thank Yuri_The_Traveler
chester800, General Manager at Courtyard Richmond Chester, responded to this review

Dear Yuri_The_Traveler, Thank you for taking the time to share your recent experience at the Courtyard Richmond Chester with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize...

bellflower ca
Reviewed 29 May 2016

We worked with Marissa Scott, group sales. She was absolutely professional, responsive, and clear in all communications and arrangements. Our rooms were fabulous. The property was clean and meticulously maintained. We were unfamiliar with "The Bistro", It seemed a bit awkward, However it all worked out and we had an excellent experience. We spent time in the fitness center (Cardio)...

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Helpful?
Thank Hondo79
chester800, General Manager at Courtyard Richmond Chester, responded to this review

Dear Hondo79, Thank you for sharing your experience at the Courtyard Richmond Chester. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team, especially Ms. Scott, to continue to inspire and...

Reviewed 26 May 2016

I have been staying at the Courtyard for the last few weeks and have completely enjoyed my time here! The front desk staff have made me feel right at home. Amber ensures that all guests are taken care of during the night shift. Her and Nathan always wished me a great day when I left early in the mornings. Bobby...

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Helpful?
Thank Thomas T
chester800, General Manager at Courtyard Richmond Chester, responded to this review

Dear Thomas, Thank you for sharing your experience at the Richmond Chester Courtyard. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service....

Croydon, Pennsylvania
Reviewed 24 May 2016

We stayed for 1 night. In the morning, we went to the bar/ breakfast area for a bite to eat, and was greeted by a lovely woman Regina, who was so friendly and kind. I ordered their oatmeal breakfast. It was not only delicious but served beautifully by Regina.

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Helpful?
Thank Donna D
chester800, General Manager at Courtyard Richmond Chester, responded to this review

Dear Donna D, Thank you for sharing your experience at the Courtyard Richmond Chester. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer...

Reviewed 15 May 2016 via mobile

This hotel is nice but far from great. No complimentary breakfast or coffee offered . Having to leave early in the a.m. 630 7 it would have been appreciated. Also toilet and TV did not work efficiently. Very disappointed in the marriott.

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Helpful?
Thank mototraveler20
chester800, General Manager at Courtyard Richmond Chester, responded to this review

Dear mototraveler20, Thank you for taking the time to share your experience in regards to your recent stay at the Courtyard Richmond Chester. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the lack of hot water on...

Reviewed 7 May 2016 via mobile

I just completed a 2 week stay while on business in the area. I have nothing but great thinks to say about the staff at this hotel. They are very friendly and made every day of my trip as enjoyable as possible. I only had a couple of issues where other guests were smoking and the smell reached my room...

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Helpful?
Thank Mark G
chester800, General Manager at Courtyard Richmond Chester, responded to this review

Dear Mark G., Thank you for taking the time to share feedback about your experience with us! Based on your response, we see that there is room for improvement. We saw that you rated your overall satisfaction a “4”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning
  • Laundry Service

Additional Information about Courtyard Richmond Chester

Address: 2001 W Hundred Rd, Chester, VA 23836-2412
Region: United States > Virginia > Chester
Price Range: $205 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Richmond Chester 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Courtyard By Marriott Richmond Chester Hotel Chester
Courtyard Chester
Chester Courtyard
Chester Marriott
Hotel Style:
#2 Business Hotel in Chester
#3 Green Hotel in Chester
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Richmond Chester staff and other travellers.
2 questions
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Chesterfield, United Kingdom
over a year ago

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Questions? Get answers from Courtyard Richmond Chester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pass on the Lower Level, if you can.”
J8388NWroberta, 23 May 2017 | Read review
“Second floor had the noise from the A/C Rm 204”
864glene, 21 Apr 2017 | Read review
“it seemed quiet all over”
N8860HLjimm, 16 Apr 2017 | Read review
“They are all good and clean”
lazaromora, 11 Jan 2017 | Read review
“We were on the 3rd floor away from the elevator at the end of the hall Perfect”
529nancyk, 30 Jul 2016 | Read review
5 of 5
Courtyard
US$151* /night
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Expedia.comUS$151
PricelineUS$159
TripAdvisorUS$151
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*Disclaimer
Prices are for 1 room, 2 adults
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