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Candlewood Suites Colonial Heights

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50 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Colonial Heights
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Showing 50: English reviews
Columbia, South Carolina
Reviewed 4 May 2016

We stayed at this Candlewood for two nights for a weekend of work and pleasure. We found the check in process very easy and staff was incredibly helpful. The hotel was very easy to find, just off the interstate, and seemed to be very quiet until a train came barreling by. We were concerned it would be an issue overnight....

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Helpful?
Thank Stacie B
Lynchburg, Virginia
Reviewed 26 April 2016 via mobile

Been staying here 4 nights a week for the past 5 weeks. Pro's: very nice rooms, check in is a breeze. Bbq grill Cons; No Internet that is usable, you might get a couple of pages to load. The 3rd floor is the worst. Trains, a very busy 2 track mainline w/ Amtrak. Odd numbers rooms face the tracks. If...

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Helpful?
Thank Dan E
IHGService, Guest Relations Manager at Candlewood Suites Colonial Heights, responded to this review

Dear Dan E, Thank you for your feedback regarding your stay at Candlewood Suites Colonial Heights, VA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the rooms. However, we’re sorry we fell below your expectation regarding the internet service. We will address this concern. We take...

Philadelphia, PA
Reviewed 4 January 2016

We stopped for a night at Candelwood Suites on our way to Florida. We chose the hotel based on the reviews on TA. We had our dog with us and this seemed to be the better of the pet friendly hotels in the area. The front desk staff were very friendly. They seemed anxious to accommodate us with any needs....

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Thank daytripper39
IHGCare, Guest Relations Manager at Candlewood Suites Colonial Heights, responded to this review

Dear daytripper39, Thank you for leaving us a review where you not only stated the negative but also pointed out the positive. We are happy that you were satisfied with the service level of our front desk staff. However, we apologize for not living up to your expectations regarding our room cleanliness. We also regret any other inconvenience you experienced...

Spartanburg, South Carolina
Reviewed 30 September 2015

We've stayed here a few times and the accomdations are average for a typical Candlewood Suite hotel. The hotel is normally quiet unless the trains are running. There are tracks right behind the hotel and even with a fan running I hear them from late evening to early morning on most stays.

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1Thank IowaJim2015
IHGCare, Guest Relations Manager at Candlewood Suites Colonial Heights, responded to this review

Dear IowaJim2015m Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry about the noise caused by the train during your stay. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as...

Brick, NJ
Reviewed 16 September 2015

Stopped here on the way back home. Room was clean and the bed was very comfortable. it is close to a lot of restaurants, gas stations, etc. Staff was friendly and helpful with advice for local eateries.

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1Thank George D
Bradenton, Florida, United States
Reviewed 2 August 2015

My husband and I traveled to Virginia for an overnight stay as we traveled to West Virginia and Ohio. We visited my sister and her husband. Also some cousins whom I had not seen for 30 or 40 years. This Motel was easy to find. That bed was so comfy especially being so tired.We only met the front desk staff...

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1Thank Hattie B
east rutherford
Reviewed 2 July 2015

We stayed at this hotel twice. We had a suite, with the separate bedroom. It was very clean. All the pans in the kitchen looked brand new, and there was plenty of supplies like dish soap, paper towels and dish towels. I was not bothered by the train, even though we had a room in the back of the hotel....

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Thank jeanette w
Mars, Pennsylvania
Reviewed 27 May 2015

I stayed at the Candlewood Suites on business a long stay over 40 days, The staff was friendly and accommodating of my needs sending faxes making copies ETC, the hotel was clean rooms were nice and clean especially the suite I stayed in had a kitchenette. full size refrigerator electric stove microwave coffee pot , toaster and plates , bowls...

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1Thank Ron M
Saint Louis, Missouri
Reviewed 25 May 2015

This is a nice place. The grounds and my room were clean. The front desk staff was friendly as well. I was on the third floor in the back of the hotel. Thee were people there with pets but I didn't know it until I saw them in the halls. They do give you earplugs because there are train tracks...

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1Thank StLouieVacayer
albany, ny
Reviewed 2 April 2015

The staff was wonderful. The room was spacious and had all the amenities plus full sized fridge and micro and all the kitchen needed to make the room a long-stay apartment. And there's a great WAWA up the road! Of course, it's located off the interstate in Colonial Heights, and the area is a bit sketchy. But if you need...

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1Thank vbon

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Candlewood Suites Extended Stay Hotel Colonial Heights Ft. Lee, Virginia Consider Us Home at the Candlewood Suites Extended Stay Hotel Colonial Heights - Fort. Lee, Chester, Petersburg, and Richmond, VA. The Candlewood Suites Colonial Heights Fort Lee is a member of the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn & Staybridge Suites Hotels. Specializing in extended stays, Candlewood Suites are the perfect choice for government (per diem), project teams, training, relocation, temporary or corporate housing needs. Our Candlewood Suites hotel is centrally located at exit 58, off I-95 near I-85 & I-295; minutes from Fort Lee, Chester, Petersburg & Richmond, VA business & real estate districts. Our location offers access to Wathal Industrial Park, Meadowville Technology Park, Honeywell, Dominion Power, Phillip Morris, Dupont, SRMC, Xymid, Sunchem, Northrup Grumman, LMR, Fort Lee and Defense Supply Center. The Candlewood Suites hotel offers apartment-style suites with all the conveniences of home to suit your extended stay or short-term hotel, real estate needs. Our pet friendly hotel (fee) offers studio or one-bedroom suites featuring fully equipped kitchens, spacious living & work areas, TVs with DVD players, free high-speed, wired & wireless Internet access. Other features include Candlewood Cupboard, business center, free self-laundry facility, a fitness center & BBQ ... more   less 

Additional Information about Candlewood Suites Colonial Heights

Address: 15820 Woods Edge Road, Colonial Heights, VA 23834
Region: United States > Virginia > Colonial Heights
Price Range: $115 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Colonial Heights 2.5*
Number of rooms: 82
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Colonial Heights staff and other travellers.
1 question
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Harrisburg, Pennsylvania
over a year ago

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Questions? Get answers from Candlewood Suites Colonial Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south are quieter than on the north (train track with alot of traffic)”
 of 5 bubbles 425alfredp, 8 Feb 2017 | Read review
“All rooms seemed to be quiet and comfortable”
 of 5 bubbles BrendanM748, 1 Oct 2016 | Read review
“They allow pets”
 of 5 bubbles Joanip01, 5 Jun 2016 | Read review
“The back side of the hotel borders the train tracks.”
 of 5 bubbles 412stacieb, 4 May 2016 | Read review
“Wear earplugs if the trains are running.”
 of 5 bubbles IowaJim2015, 30 Sep 2015 | Read review
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