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You'd think spending almost double the cost of cheapest place in town, one might receive a clean room and professional staff. Don't let this dump fool you. Housekeeping telling clerk NOT to check people into dirty rooms when I arrived - isn't that step one?...More
Thank Rachael L
Response from MagnusonGM2016, General Manager at Magnuson Hotel Mountain ViewResponded 1 week ago
Thank you for your feedback and we are sorry about your stay. We are not sure how to go about doing anything about this due to not knowing anything about this complaint on the property. We understand the frustration about your room not being what...More
Went to have lunch and the manager had 1 person being a waitress and working the bar on other side of building and 1 cook, then all of them including manager was cussing at each other, very loud this was a sunday afternoon. Took forever...More
Response from dplowe88, Public Relations Manager at Magnuson Hotel Mountain ViewResponded 3 weeks ago
Thank you for the feed back. We take pride in our services and not exactly sure how to take your feedback professionally. After looking into your complaint we can only say that we haven’t received any complaints from our staff or managers on this issue....More
The hotel had ceiling tiles missing. The Gym rom is very bad. The bathroom has mold in the Shower and the toilet tank cover was broken. The parking lot is large but hard to find some shade. The breakfast in the hotel restaurant id good.
Response from MagnusonGM2016, General Manager at Magnuson Hotel Mountain ViewResponded 6 October 2017
Thank you for your feedback. We are recently updating the property. We are sorry that there were problems with your room but we will fix these problems.
If there was a rating for zero, this would be it. Staff was very friendly. The room was disgusting. Stained bed cover, inches long multiple cobwebs hanging from the ceilings, live spider webs beside the air unit covered in dust, black mold growing under the...More
1 Thank TravelOr4fun
Response from MagnusonGM2016, General Manager at Magnuson Hotel Mountain ViewResponded 4 October 2017
We are sorry about your experience and we will do everything in our power to get these problems fixed. The manager comes in throughout the day and stays back near the bar to watch the bar and he comes to the front whenever needed if...More
Not having made adequate preparations we ended up searching for a hotel while traveling through the area/ Turned out that it was the final weekend of WVA state fair and everywhere near where we had planned to stop was booked. Traveled just beyond our comfort...More
Response from MagnusonGM2016, Front Office Manager at Magnuson Hotel Mountain ViewResponded 30 August 2017
Thank you for your input and we hope you choose to stay with us again.
US$108 - US$139 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from MagnusonGM2016 | Property representative |
Thank you for your review of our facility! We are sorry that you feel that your stay was not satisfactory! I can assure you that there have been no found claims of bedbugs at our establishment, as well... More
Thank you for your review of our facility! We are sorry that you feel that your stay was not satisfactory! I can assure you that there have been no found claims of bedbugs at our establishment, as well, our rooms are treated monthly to ensure that these little creatures are not taking up shelter in our facility.
The Magnuson Team