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Comfort Suites Innsbrook

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134 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Reviewed 17 July 2015

This was last minute due to construction and SASHA at the front desk was ready and waiting I appreciate the wonderful breakfast commodations offered us at the front desk. The swining pool was clean, room clean and hotel was in beautiful area

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Helpful?
Thank Cal B
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Good afternoon, We are glad you choose to stay with us. The compliment on our Guest Services Agent, Sasha in much appreciated. I will surely pass along to her and a copy of your review is posted on our "Wall of Fame". I am glad to hear you enjoyed our breakfast as well. I hope you were able to venture...

Berkshires, Massachusetts
Reviewed 27 June 2015 via mobile

This was one of the best dog friendly hotels we have stayed at! The room was very large with a king bed and a sofa/sitting area, small refrigerator and microwave. The bath was clean, spacious and well supplied. There is a well maintained outdoor area to walk dogs. The staff was very accommodating. Definitely keeping this one on our travel...

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Helpful?
Thank Laura G
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Good afternoon, I am so sorry my previous response did not post. I went in today to thank a guests with a recent review, and saw where there was no reply to your review. I am happy to hear that you enjoyed your stay with us in June. We travel with our golden retriever, so I know it is important...

Reviewed 27 May 2015

Stayed with my volleyball team while at a tournament in the Richmond Convention Center. The hotel was about 15 minutes from the CC and had many food choices within walking distance for the kids. The pool and breakfast area was large enough to accommodate our entire club and the staff was very patient with our large group 100+. They let...

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Helpful?
Thank Colleen M
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Good afternoon, we are glad you enjoyed your visit with us over the Memorial Day Weekend. I hope the Volleyball Touney was a success. I am glad to hear that the staff was professional and was able to handle your questions. We enjoyed having your team(s) as our guest. I am glad you found the breakfast and pool accommodating. We...

Pittsburgh, Pennsylvania
Reviewed 20 May 2015

What can I say about my fabulous experience with the Comfort Inn Suites Innsbrook? Words can’t express how smoothly the process was from start to finish. All thanks to Christina at the front desk. She was extremely polite and helpful with booking a room for my mother and daughter. She accommodated my mother’s needs and provided us with a 1st...

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Helpful?
Thank Crewfam
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Good afternoon- Thank you for taking time to share your " Must Stay" review. I am glad you found the staff to be professional and accommodating, Yes- Christina is a valuable asset to our hotel. I am glad she was able to assist you with your room and finding a good location that worked out for you and your mother....

Plymouth, Massachusetts
Reviewed 23 April 2015 via mobile

Nice hotel, rooms very clean, staff ready to help! Large parking area, very well lit. Common areas very clean! Continental breakfast was great! Pool was fun for all! Would recommend!!! Close to many stores as wells as a ton of restaurants to choose from, you'll never get bored!

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Helpful?
Thank Lisa G
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

I am sorry for the length of time to reply to your compliments. I thought I had replied, but noticed today, that I had not. I am glad you found your suite to be spacious and comfortable. I am glad you were able to enjoy the amenities of the hotel and found the pool to be fun and it sounds...

Centreville, Virginia
Reviewed 25 March 2015

Very pleasant experience. The room was nice sized and very comfortable. They had a great breakfast in the morning. I don't stay in many Comfort Inn's because the quality is quite varied, but this property is on the high end. Courteous staff; clean well worth the stay. Once of the most comfortable hotel beds I have slept in. I got...

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Helpful?
Thank oda5261
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Good afternoon, thank you for taking time to share your stay with us. I am glad you found your room to be comfortable. We recently completed a renovation to our hotel in both our guest rooms and all the public areas. I am glad you got a good nights sleep and was able to come down and enjoy the breakfast....

Virginia Beach, Virginia
Reviewed 14 March 2015 via mobile

I stayed here on business on a Thursday. Nice enough place. Rooms have been remodeled and are modernly furnished and clean. They have a nice indoor pool and outside lounging area. I will stay again when Im in the area.

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Helpful?
Thank JoeNvb
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Good afternoon, thank you for taking time to share your recent stay with us. We are located right in the heart of "Short Pump". and as you said, there are several shopping and dining options that appeals to everyone. I am pleased you found your room to be comfortable. The suites with the kitchen area is a great option if...

Richmond, Virginia
Reviewed 4 March 2015

This hotel is right in the middle of shopping, restaurants, and totally convenient to the area. The rooms are very comfy and cozy, and the kitchen area has all the amenities you would need to prepare meals if you don't want to go out to one of the many restaurants in the area. There is plenty of shopping to enjoy,...

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Helpful?
Thank Marilyn S
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Thank you for sharing your stay. The area is very convenient to shopping at Short Pump Town Center and the variety of restaurants are unlimited. I am glad you found your newly renovated room to be comfortable. I appreciate the compliment on the staff. Our goal is to always provide friendly and professional service. We look forward to having you...

Waldorf, Maryland
Reviewed 7 December 2014

Stayed here for a couple of days for a college show case soccer tournament. price was good and when the desk clerk found out that I am a navy retiree, he up graded my king room to a king suite with a jacuzzi. breakfast was good and had an indoor heated pook. service ws excellant

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Helpful?
1Thank navymp95022016
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Good Morning, We hope the soccer showcase was successful. My son played travel soccer for many years,so I know how important these tournaments are to the youth wishing to continue play in college.I am glad you enjoyed your stay with us. I have posted you comments on our "brag board" for the entire staff to see. I am glad we...

Stuttgart, Germany
Reviewed 23 October 2014

Was here for two nights as home base for my brothers wedding. The rooms are large, well furnished, clean and have comfortable beds. The bathrooms are good but not great, but like everything else they were clean, which is the most important part. The hotel staff was very friendly and helpful and there is a nice patio outside for sitting...

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Helpful?
1Thank Ethan L
Comfort Suites I, General Manager at Comfort Suites Innsbrook, responded to this review

Good afternoon, We hope you had a good time attending your brother's wedding. Thank you for taking time to share your stay with us. We do strive to prodive every guest with a clean, comfortable and well maintained room. I am glad we met those goals during your stay. Thank you for the compliments to our friendly staff as well....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel offers convenient access to Interstate 95, Interstate 64 and Interstate 295 and downtown Richmond. Be sure to take a dip in the indoor pool and check out the sundeck and upgraded fitness center. Business travelers will appreciate modern conveniences like wireless high-speed Internet access, voice mail, two-line telephones, computer hook-ups, and access to fax and copy machines. All guest rooms at this Virginia hotel come equipped with microwaves, refrigerators, coffee makers, hair dryers, irons, ironing boards and cable television. In addition to standard amenities, some rooms feature whirlpool bathtubs. The entire hotel is non-smoking. Free hot breakfast. ... more   less 

Additional Information about Comfort Suites Innsbrook

Address: 4051 Innslake Dr, Glen Allen, VA 23060
Region: United States > Virginia > Glen Allen
Price Range: $149 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Innsbrook 2.5*
Number of rooms: 125
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Also Known As:
Comfort Suites Innsbrook Hotel Glen Allen
Comfort Suites Glen Allen
Glen Allen Comfort Suites
Innsbrook Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites Innsbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book the suite with additional seating in room - couch with swivel tv”
 of 5 bubbles BrendaM419, 30 Apr 2016 | Read review
“Best tip: Do not stay here”
 of 5 bubbles pyatachok, 24 Aug 2015 | Read review
“Room 102 is a King suite with a whirlpool tub and separate shower. Kitchenette if staying for some time.”
 of 5 bubbles Crewfam, 19 May 2015 | Read review
“outstandingly clean and comfortable rooms”
 of 5 bubbles navymp95022016, 6 Dec 2014 | Read review
“I think all the rooms were quiet, I heard no complaints from any of our family members who stayed on all different floors.”
 of 5 bubbles StaceyS107, 22 Sep 2014 | Read review
5 of 5