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    Candlewood Suites Richmond West End Short Pump

    4120 Tom Leonard Dr, Glen Allen, VA 23060-6020
    011 65 800 852 6027
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    29/10/2017 30/10/2017
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    US$93
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    Traveller (17)
    Room & Suite (36)
    Hotel & Grounds (37)
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    854 reviews
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    Wingate by Wyndham Richmond Short Pump
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    Overview
    • Excellent72%
    • Very good22%
    • Average2%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “free laundry” (9 reviews)
    “short pump” (17 reviews)
    “place to stay” (11 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Candlewood Suites Richmond West End Short Pump
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    HYATT House Richmond-West
    854 reviews
    #5 of 82 hotels in Richmond
     
    Hampton Inn Richmond-West
    740 reviews
    #1 of 23 hotels in Glen Allen
     
    Wingate by Wyndham Richmond Short Pump
    1,281 reviews
    #20 of 82 hotels in Richmond
     
    Hyatt Place Richmond/Innsbrook
    450 reviews
    #3 of 23 hotels in Glen Allen
     
    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (144)
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    1 - 5 of 142 reviews

    Hotel's Favourite
    Reviewed 1 week ago

    This AAA accepting hotel is just now completing a major renovation and it is pristine and the suites include partial kitchens with a full-sized refrigerator. We took this opportunity to refreeze our 1.5 liter bottle of water [used to keep our cooler cold] and bring...More

    1  Thank TripMember25102016
    Response from CWSRichmondWest, Front Office Manager at Candlewood Suites Richmond West End Short PumpResponded 1 week ago

    We're thrilled you enjoyed our property. We're proud of our renovations and the updated amenities such as the new refrigerators in the rooms. We hope you enjoyed your stay in Richmond and look forward to seeing you again at the hotel. Safe travels. ~The Staff...More

    Reviewed 31 August 2017

    My husband, our cocker spaniel and I spent a night here while in town to drop off our daughter at U Richmond. We found the staff to be very pleasant and the room was dated but clean and comfortable. We were happy to see that...More

    Thank Suzanne B
    Response from CWSRichmondWest, Front Office Manager at Candlewood Suites Richmond West End Short PumpResponded 1 September 2017

    Suzanne, Thank you for taking the time to provide feedback regarding your stay at Candlewood Suites. We are happy to hear that your family, including your cocker spaniel, felt comfortable. Many of our guests have found our pet-friendly environment an added bonus to the great...More

    Reviewed 18 August 2017

    This is a wonderful place to stay with a great manager and staff. Would have been a 5 but they are currently undergoing a renovation which should be finished in October. They will do what is needed to make your stay great in spite of...More

    Thank John M
    Response from CWSRichmondWest, Sales and Service Associate at Candlewood Suites Richmond West End Short PumpResponded 21 August 2017

    Thank you for the review, we are glad you had a wonderful stay and we were accommodating to all of your needs. We are trying to make the renovation process as smooth as possible, thank you for being willing to continue being a guest. We...More

    Reviewed 13 August 2017

    Have stayed here 5 or 6 times in the past year. Originally stayed because our infant granddaughter was undergoing serious skull surgery. We mentioned this to the front desk, as we were really "freaked out" by all of this. Have since returned 4 times, and...More

    Thank betdonoh
    Response from CWSRichmondWest, Sales and Services Associate at Candlewood Suites Richmond West End Short PumpResponded 14 August 2017

    Thank you for choosing to stay with us multiple times! We are really appreciative of the all guest that enjoy us and return! If you are willing to open up with us about personal moments in your life, this will always be noted during your...More

    Reviewed 20 July 2017 via mobile

    I am staying here for a week for work. My room is supposedly in a non-smoking area, but there is obviously smoking on my floor and in the hall. I have complained to no effect. The person on the front desk said "I can't do...More

    1  Thank Rlstreett
    Response from CWSRichmondWest, General Manager at Candlewood Suites Richmond West End Short PumpResponded 22 July 2017

    Having had the pleasure of meeting you this morning I would again like to apologize for the smoke you smelled near your room. Please know every effort was put in trying to solve this up to and including walking hallways often and entering all rooms...More

    HYATT House Richmond-West
    854 reviews
    #5 of 82 hotels in Richmond
     
    Hampton Inn Richmond-West
    740 reviews
    #1 of 23 hotels in Glen Allen
     
    Wingate by Wyndham Richmond Short Pump
    1,281 reviews
    #20 of 82 hotels in Richmond
     
    Hyatt Place Richmond/Innsbrook
    450 reviews
    #3 of 23 hotels in Glen Allen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    Details
    • Price range
    • US$101 - US$145 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Glen Allen
    • #4 Family Hotel in Glen Allen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Priceline, Orbitz, Booking.com, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Candlewood Suites Richmond West End Short Pump reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Glen Allen
    • Also Known As
    • Candlewood Suites Richmond West End Short Pump Hotel Glen Allen ,
    • Candlewood Suites Glen Allen ,
    • Candlewood Glen Allen ,
    • Glen Allen Candlewood Suites
    Add Photo Photos
    Traveller (17)
    Room & Suite (36)
    Hotel & Grounds (37)
    Business Centre & Event Rooms (2)
    Bathroom (1)
    Nearby
    HYATT House Richmond-West
    854 reviews
    1.85 km away
     
    Hampton Inn Richmond-West
    740 reviews
    1.59 km away
     
    Hyatt Place Richmond/Innsbrook
    450 reviews
    1.29 km away
     
    Wingate by Wyndham Richmond Short Pump
    1,281 reviews
    3.03 km away
     
    Nearby Restaurants
    Seven Stars Asian Cuisine & Lounge
    13 reviews
    .76 km away
    Chuy's
    148 reviews
    .28 km away
    Kona Grill - Richmond
    215 reviews
    .24 km away
    Bonefish Grill
    172 reviews
    .36 km away
    Nearby Attractions
    River City Escape Room
    28 reviews
    6.45 km away
    Room Escape USA
    11 reviews
    2.07 km away
    Tom Leonard's Farmer's Market
    14 reviews
    .11 km away
    Children's Museum of Richmond - Short Pump
    39 reviews
    .34 km away
    Ask a question
    Questions & Answers
    Bailes35
    25 May 2017|
    AnswerShow all 2 answers
    Response from TallTitan | Reviewed this property |
    Unfortunately, I didn't use the coffeemaker either. However, their front desk was VERY helpful to me, so I would recommend calling them and they would likely give you the answer.
    0
    Votes
    GeezLouise29790
    16 July 2015|
    Answer
    Response from gjmckees | Reviewed this property |
    It is 20 minutes from downtown in the heart of Short Pump. Short Pump has a great indoor outdoor mall and lots of wonderful restaurants. If you are looking for a downtown feel though this is not for you.
    0
    Votes
    Room Tips
    "Rooms on the second floor were good, there is an elevator."
    Read review
    "Away from construction for now."
    Read review
    "ask for room away from the highway"
    Read review
    "The top floor is the long term folks and is quieter."
    Read review
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