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Hyatt Place Richmond/Innsbrook

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Hyatt Place Richmond\/Innsbrook
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366 Reviews from our TripAdvisor Community

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Showing 366: English reviews
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Pa
Reviewed 5 days ago NEW

We enjoyed our stay and would highly recommend it. We wished there were more channel options and the pool was cleaned for us to use. The breakfast was delicious and well stocked with many food options. Glad we stopped to stay overnight as we were traveling back home from visiting the south. We are looking forward to visiting again in...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank roysN2601FY
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi roysN2601FY, Thank you for your 5 out of 5 score and great review of our property. As you mentioned we are a great stopping point for I-95 travelers. I am happy to hear you enjoyed our new breakfast, I will share it with our team. I apologize that our pool was not opened during your visit. We generally open...

Shipman, VA
HOTEL’S FAVOURITE REVIEW
Reviewed 12 December 2016

We stayed at the Hyatt Place in Glen Allen for one night and were very impressed. The check in person greeted us warmly and mentioned the complimentary beverage and wine service in the lobby. The room was a very creative design which accommodated all our needs. We had a king bed with a half wall between it and a sofa...

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Thank MaryP544
About Hotel's Favourite Review
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi MaryP544, Thank you for your great review and 5 out of 5 rating of our Hyatt Place Richmond Innsbrook. I am glad that our staff was able to make a positive impression on you right from the start. I will share your comments and score with our team during our next celebration. Thank you again and we hope you...

gloucester, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank S7125DNthomasp
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Independence, Virginia
Reviewed 1 week ago

Upon arrival check in was quick, staff professional and attentive. The room was clean and well appointed. I rested well and awoke rested and ready to participate in my business meeting. I will stay at the Hyatt Place Richmond on my next trip to Richmond.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank jamesmE4421TP
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi jamesmE4421TP, Thank you for your great review and 5 out of 5 score. I am happy to hear that our team was able to provide a pleasurable experience for you. We recently went under a renovation which included all new Hyatt Grand Beds. We appreciate you staying with us and look forward to your next trip. Warm Regards, Chris...

Annapolis, MD, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank E9604EDjenniferg
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Reviewed 1 week ago

I've been staying at this hotel for almost 6 years and I keep staying here because the staff has been solid. They take care of me and make corrections when fixes are needed. I usually stay in the single king room and it has worked for me. It has a small but nice fitness center and the breakfast is solid.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank H2151DVronaldm
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi H2151dvRonaldm, Thank you for your great review and 4 out of 5 score. I am glad to hear that you have been a loyal guest and continue to stay with us. Thank you for your continued loyalty. I will share you kind words and score with our team. Warm Regards, Chris C.

Reviewed 2 weeks ago via mobile

Supposedly this place had a relatively recent renovation but it still seems kind of worn, dumpy, and poorly maintained to this old southern queen. You can feel the presence of past guests in the room.

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Helpful?
Thank Alzor S
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Alzor, Thank you for your response and 3 out 5 score of our Hyatt Place. I apologize that you experienced issues during your stay. If you have a few moments I would like to speak with you in more detail. Please contact me at your earliest convenience. Warm Regards, Chris C.

New Jersey, United States
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank harryg826
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Charlotte, North Carolina
Reviewed 3 weeks ago

Stay at this Hyatt while in town for the Jefferson Cup soccer showcase. Very convenient location close to interstate and restaurants/shopping. Hotel is very clean. Large room with 2 double beds and a sitting area with a good sized couch. Love to stay at Hyatts!

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Helpful?
Thank Mandy1993
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Mandy1993, Thank you for your great review and 5 out of 5 score for our Hyatt Place Richmond Innsbrook. We are fortunate to have a great location close to many great restaurants and shopping areas. Thank you for your stay and we hope you choose to stay with us again in the future. Warm Regards, Chris C.

Vienna, Virginia
Reviewed 3 weeks ago

I would not recommend this hotel. The check in process was forgettable and the room location was directly in front of the parking lot on the first floor. Noise from the parking lot and a defective room heater did not allow any sleep. The check out process (same person) was equally forgettable.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jack W
Chris C, General Manager at Hyatt Place Richmond/Innsbrook, responded to this review

Hi Jack W, I apologize for the inconveniences that you experienced during your visit and appreciate you bringing them to my attention. I am glad we had a chance to connect and hope you will give us another try should your travels bring you to Richmond, Virginia again. If I can be of any further assistance please do not hesitate...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Richmond/Innsbrook

Address: 4100 Cox Rd, Glen Allen, VA 23060-3316
Region: United States > Virginia > Glen Allen
Price Range: $151 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Richmond/Innsbrook 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hotel Style:
#8 Business Hotel in Glen Allen
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Questions & Answers

Questions? Get answers from Hyatt Place Richmond/Innsbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the front side are quieter. Backside faces another hotel and can be a little noisy.”
EdT951, 21 Feb 2017 | Read review
“Quiet location in business park.”
orreo5859, 9 Nov 2016 | Read review
“Noise level was high only because of the renovations. I recommend a room with two beds in order to get an adequate sized bathroom.”
CalifKidRetired, 15 Mar 2016 | Read review
“Stay somewhere else”
981alinek, 16 Dec 2015 | Read review
“Requests upper floor,”
richardv503, 17 Sep 2015 | Read review
5 of 5