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Aloft Richmond West

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Traveller (84)
Room & Suite (53)
Dining (7)
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Overview
  • Excellent24%
  • Very good33%
  • Average18%
  • Poor14%
  • Terrible11%
Travellers talk about
“whole foods”(47 reviews)
“modern hotel”(13 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
3 Star Hotel
All hotel details
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Reviews (387)
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Traveller rating
95
118
73
56
44
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LanguageEnglish
95
118
73
56
44
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11 - 15 of 386 reviews
Reviewed 21 September 2017

Walking into the hotel I liked what I seen. Check in was easy. The person told us parking was free anywhere in the garage, a plus. We were on the 5th floor. The room was huge and the view was really nice. We were within...More

Thank Mary B
Response from sethweiss, General Manager at Aloft Richmond WestResponded 22 September 2017

Thank you very much for your review we truly appreciate your feedback. I will follow up with the front desk to ensure we are explaining the hotel a little bit better. I know the elevator situation can be confusing. Our Wi-Fi is usually pretty good...More

Reviewed 6 September 2017

Rooms are spartan and usually something is broken. Lobby is just generally cheap. Its just not a very quality hotel. I do like staying here thought because its right in the town square and near whole foods. So, if you want the location, you should...More

Thank Sam R
Response from sethweiss, General Manager at Aloft Richmond WestResponded 6 September 2017

Thank you for taking the time to review our hotel. Yes we are in a great location and we try to make every effort to ensure all of our guests are satisfied. Next time you are here please let us know of anything wrong with...More

Reviewed 2 September 2017

We stayed for just one night to visit Richmond over the weekend. Our small family dog was able to stay with us. Dog treats are always complimentary at the front desk. Several restaurants, shops and a Whole Foods all within walking distance, right outside the...More

Thank dctravelexpat
Reviewed 7 August 2017 via mobile

This was our first stay with Aloft. Nice hotel, the kids loved the decor and "cool vibe". Mom and dad liked the price and location. The staff was super friendly and helpful. The room was a bit warm, but the staff found us a fan...More

Thank CallieSuesMom
Response from sethweiss, General Manager at Aloft Richmond WestResponded 8 August 2017

Thank you very much for your review. We are very happy that your kids loved the hotel and the price was right. Very sorry in regards to the temperature. We hope to see you again on your next trip to Richmond. Sincerely, Seth Weiss General...More

Reviewed 13 July 2017 via mobile

Staff was friendly, rooms were clean, food was within walking distance...hotel didn't offer many amenities but there is a lot of places to eat close by. Would stay here again. Great for the price paid.More

Thank Jess B
Response from sethweiss, General Manager at Aloft Richmond WestResponded 14 July 2017

Thank you very much for your review. We are located in a great area with plenty to walk to for a bite or drink which is very convenient for our guests. We do offer our WXYZ bar with made to order light dinners and appetizers,...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Indoor pool
Restaurant
Details
Price range
US$114 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (84)
Room & Suite (53)
Dining (7)
Pool & Beach (1)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Kelly O
26 October 2015|
AnswerShow all 6 answers
Response from Nadia K | Property representative |
Yes we do have microwave located at the Re-fuel by the lobby . Unfortunately we don't have comp breakfast , but the prices and option is great. Hope to see you at the aloft richmond west
0
Votes
Room Tips
"Rooms not facing the street or rooms down the hallway with no rooms on the opposite side."
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"There was a lot of noise from the people above me and a dog next door - may want to ask for a room on the top..."
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"If you are a light sleeper ask for a room facing parking lot"
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"200 level rooms are closest to the indoor pool."
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