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Best Western Plus Glen Allen Inn

Expedia.comUS$76*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Plus Glen Allen Inn
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281 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Virginia Beach, Virginia
Reviewed 22 July 2016

our family of 5 (husband, myself, children ages 6,4,and 1) arrived late at night after several hours cooped up in the car. we had a reservation and the website says that children under 12 stay for free.....this is not the case. we were told that we could not stay in the same room together because it exceeds their occupancy for...

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Helpful?
Thank jenniferdtaylor01
Greenville, South Carolina
Reviewed 19 July 2016

This hotel was just a nights stay for us while passing through the area. It was a nice and clean place to stay. The parking was good and there was the typical breakfast in the morning. The check- in was easy and we would consider this as a place to stay if in the area again.

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Thank soyouwillknow
Greenbelt, United States
Reviewed 15 July 2016

The customers service was great, but it is great at 95% of the hotels I stayed. With blood stain on my bed, dirty toilet and slippery bad tub. I will not recommend staying here for $89.00 per night. Most of my stays are at Best Western, this one did not live up to the standard. A $49.00 per night hotel...

Review collected in partnership with Best Western
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2Thank Lilouti R
ManagementTeamGM, Manager at Best Western Plus Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to give us this valuable feedback. We use this information to continually improve our services. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management

Ohio
Reviewed 11 July 2016

We had a terrible experience at this hotel. Very understaffed. THe only person working was one girl at the front desk and she was working very hard to try to both answer the phone and take care of the long line of customers at the front desk. We stayed here about 6 years ago and had a great experience, which...

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2Thank smb253brny
Reviewed 10 July 2016 via mobile

My husband and I stayed here with our 8 month old daughter. The staff was amazing and friendly. The hotel atmosphere was kid friendly. The hallway our room did smell a little like smoke in the morning, but not when we arrived. The room we stayed in was clean. The breakfast was satisfactory.

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Helpful?
Thank Casey Z
ManagementTeamGM, Manager at Best Western Plus Glen Allen Inn, responded to this review

Dear Guest, Thank you for the wonderful review. We are so pleased you enjoyed your stay with us. We look forward to your next visit. Sincerely, Hotel Management

Atlanta, Georgia
Reviewed 30 June 2016

Came here 2 nights ago and did not notice the sheets had hair on both beds. The following morning II inspected them after my child saw one, then I noticed some on my bed. I could not believe my eyes. I immediately told the maid that these sheets were not changed before I arrived. They obviously only made up the...

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1Thank pbelfrom
ManagementTeamGM, Manager at Best Western Plus Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to write about your recent stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make certain issues like this do not arise. Guest satisfaction is...

Sparta, NJ, United States
Reviewed 18 June 2016

The BW Glen Allen Hotel in Glen Allen, Va., was our last hotel stop on the way home after a 2-wk vacation to Florida. We had no res. but were able to get a really nice room (very clean and comfy!) on the 3rd floor. About 30 min. later a really BAD thunderstorm with near tornado-like winds tore through the...

Review collected in partnership with Best Western
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Thank Jean K
ManagementTeamGM, Manager at Best Western Plus Glen Allen Inn, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed your stay with us. Thank you for your business and we look forward to your next stay! Sincerely, Hotel Management

Virginia Beach, Virginia
Reviewed 17 June 2016

I just checked in. The lady was to busy apparently to acknowledge I was there until I sad hello. When I checked in I mentioned there was a package I was waiting on and if I had anything and she immediately said no. She didn't even check for me, and she came across so rude about it I felt I...

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Helpful?
Thank Tiffany H
ManagementTeamGM, Manager at Best Western Plus Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We apologize for any dissatisfaction during your stay with us. We appreciate the valuable feedback and use this information to continually improve our services. Thank you for your business and we hope you consider staying with us again. Kind Regards, Hotel Management

Pittsburgh, Pennsylvania
Reviewed 13 June 2016

I made a reservation for the weekend, June 10th through the 12th for our son's tournament sporting event in the area. We have stayed at a few BW's, both Premier and Plus tier hotels from BW. I did not find this hotel to be of the same caliber as the other 'upper-mid-range' "plus" BWs. The only positive comments I can...

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Helpful?
Thank jjhcbr
ManagementTeamGM, Manager at Best Western Plus Glen Allen Inn, responded to this review

Dear Guest, Thank you for taking the time to give us this valuable feedback. We use this information to continually improve our services. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management

Washington DC, District of Columbia
Reviewed 11 June 2016

Made a reservation though a Best Western operator and the price quoted on the phone was not the price I was told to pay when I got here. It was $10 more. The front desk couldn't help and customer service wouldn't help. I'll find a different place to stay next time.

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Thank mwheee

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Best Western Plus Glen Allen Inn

Address: 8507 Brook Rd, Glen Allen, VA 23060-4019
Region: United States > Virginia > Glen Allen
Price Range: $106 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Glen Allen Inn 2.5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Travelocity, Booking.com, Best Western, Hotels.com, Orbitz, Priceline, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Plus Glen Allen Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Glen Allen Hotel Glen Allen
Hotel Style:
#1 Best Value Hotel in Glen Allen
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Glen Allen Inn staff and other travellers.
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Baltimore
over a year ago

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Questions? Get answers from Best Western Plus Glen Allen Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“An impeccably clean, convenient, safe, well-run, pleasant, quiet PLUS property.”
U8748MWsteveb, 6 May 2017 | Read review
“Rooms are good size.”
bubba1golf, 27 Mar 2017 | Read review
“Look up rooms for discounted rates before making reservations”
brchway07, 7 Mar 2017 | Read review
“106 Large first floor room with a King and kitchenette”
Danner20, 30 Jan 2017 | Read review
“Room 109 is right next to an outside back entrance with parking nearby!”
178carmenj, 10 Dec 2016 | Read review
5 of 5
Expedia.com
US$76* /night
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AMOMAUS$189
Booking.comUS$90
CancelonUS$81
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*Disclaimer
Prices are for 1 room, 2 adults
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