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Night and day from Springhill Suites nightmare to this very good hotel.
Lounge is well stocked and available 24 hrs, and suite is nicely laid out with large TV's. The bedroom TV could have the mount tweaked so it is easier to see from the...More
Thank Steve M
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 12 June 2017
We are quite flattered that you were very impressed with many aspects of our hotel. It is nice to read that you enjoyed the design of your room and the TV that was included. We will let our team know that you admired their exceptional...More
This is my second time at this Marriott and I like it. No complaints about amenities at all. Staff is SUPER pleasant and very helpful. Love the concierge lounge. With snacks, drinks, candies, and breakfast is awesome and light fare at night. They also have...More
Thank Miya L
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 6 June 2017
It was our pleasure to welcome you back for another stay and we are flattered that you consider our hotel to be a great choice! It is nice to read that dining at our M Club lounge was the highlight of your stay. We are...More
Booked two rooms (with two queen beds each room) online using Marriot points accumulated after numerous stays at Marriot hotels across country. Arrived tired and hungry at 5:30pm to be told that they could only offer our family two rooms with each having only king...More
Thank Cindy K
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 29 May 2017
On behalf of my staff, I would like to extend my apologies for the frustration and inconvenience that you experienced. As a Marriott member, you can save your room preference within your online account. Although requested bed types are not guaranteed, an industry wide standard,...More
I've stayed at this particular Marriott property a number of times in the last two to three years. When I first stayed there nearly three years ago it was being remodeled. The remodeling is been finished for a year or two and it is a...More
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 31 May 2017
It is always a pleasure to welcome you to our hotel and we are so pleased that you had another amazing stay! We are glad that you returned and got to see our completed renovations. It is flattering that you loved the updates we made...More
Very nice property that I understand was recently updated. Rooms are typical Marriott with regard to size but updates included a more contemporary style including a completely new bathroom. Shower area was fabulous. New divan style couch that includes a worktable if desired. Overall very...More
Response from MarriottRichmondWest, General Manager at Richmond Marriott Short PumpResponded 24 May 2017
What an excellent review! We are so flattered that you were very impressed with the recent updates we made to our hotel! It is such a great compliment to us that you enjoyed the style of your room and your bathroom. We strive to provide...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Shuttle Bus Service
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$130 - US$265 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Saxeygirl | Reviewed this property |
I think the Club Lounge is for Marriott platinum members. We are so enjoyed it very much. Open most hours for soft drinks, coffee, and a few snacks and the breakfast was very nice. REAL scrambled eggs, fruit, sausage... More
I think the Club Lounge is for Marriott platinum members. We are so enjoyed it very much. Open most hours for soft drinks, coffee, and a few snacks and the breakfast was very nice. REAL scrambled eggs, fruit, sausage, breads. There is a lounge area with big comfy chairs if you just want a quiet place to lounge or read.