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Quality Inn Gloucester

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Quality Inn Gloucester
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97 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Twain Harte, California, United States
Reviewed 16 September 2014

It was 2:30 am when we arrived at the hotel, we had been traveling for over 12 hours, coming from the Sierra Nevada's, we were cranky and tired and wanted a nice, comfortable and clean place to stay for a couple of days to visit our new grandson. We found that at Comfort Inn Gloucester, the lobby was lovely and...

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Helpful?
Thank Eileen W
Lisa_T_Little, Operations Supervisor at Quality Inn Gloucester, responded to this review

Thank you so much for the fantastic review of your recent stay! We are so fortunate to have such a friendly and welcoming staff. You can definitely tell we really love what we do! It is our goal to provide excellent service and hospitality to our guests.. The entire team is delighted to read they helped make your stay here...

Hampstead, Maryland
Reviewed 12 August 2014

The hotel is super pet friendly! They saved a first floor room for me that was 1/2 way between the doors, plenty of grass and great room! Breakfast bar had a great variety and there were cookies and drinks in the lobby. Nice pool and plenty of parking. Walking distance to fast food chains and stores. Easy access to Rt....

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Helpful?
Thank Snowking2014
Lisa_T_Little, Operations Supervisor at Quality Inn Gloucester, responded to this review

It really is awesome when our guests take the time to leave an awesome review. We are located conveniently by everything and this time of year the pool looks and feels so inviting! Our breakfast bar is getting rave reviews since our upgrade and yes, we love providing great hospitality to our four legged guests as well! I hope you...

Fredericksburg, Virginia
Reviewed 27 April 2014 via mobile

It was late we decided to stop and stay! I usually stay at the Hampton but something told me to give Comfort Inn a try, lobby is nice and well put together, I was politely greeted by Alvin. Rm was what I expected to say the least, I opted for the 2 queen beds non smoking room was very dated...

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Helpful?
1Thank MsBenz8808
Lisa_T_Little, Operations supervisor at Quality Inn Gloucester, responded to this review

We're glad we had the opportunity to serve you during your recent stay with us. On behalf of the staff I apologize for the room looking dated and finding a stain on the floor. However, I am happy to hear you found the bathroom clean and pleasing! We have many guests that love how hot the water gets too! I...

Gloucester, Virginia
Reviewed 24 April 2014

Stay at the Comfort Inn Gloucester Va for 6 days, because of a house fire. There was 3 of us and a pet. Very stressful time. The staff were very friendly and polite, We had contact with staff from maintenance , management , housekeeping. Are rooms were clean and well stocked. The time that we were there could not been...

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Helpful?
Thank Barbara M
Lisa_T_Little, Operations Supervisor at Quality Inn Gloucester, responded to this review

Thank you so much for the wonderful review! We appreciate you taking the time to leave it for us. We have definitely enjoyed you and your family as a part of our Comfort Inn family. It's always a great and wonderful feeling to have our guests notice our hard working team. I am glad to know that things have turned...

Fredericksburg, Virginia
Reviewed 19 April 2014

initial charge of 109 to 98 for aaa/aarp, to 89 for government, to 75 because motel down road was 69 and it was late... room was well equipped, bed comfortable with enough pillows that I could mix and match and leave my own in the van. shower was hot with decent water flow... overall good room. we did not get...

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Helpful?
1Thank uckbuck
Lisa_T_Little, Operations Supervisor at Quality Inn Gloucester, responded to this review

Thank you for taking the time to review our hotel. I apologize for the issue you had during your stay, but I am glad you brought it to our attention. So often they go left unreported. For security purposes, our hotel staff is trained not to let people in the side and/or back doors if they have keys that do...

Fairfax, Virginia
Reviewed 1 April 2014

We were in town to attend a funeral for a departed loved one. Our family and friends were all staying at the Comfort Inn Gloucester. So we decided to also stay there. The moment we entered the hotel we were greeted by friendly and professional staff. Our counter agent (Sharon B) welcomed us with a warm smile and cheerful hello....

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Helpful?
Thank Andy S
Lisa_T_Little, Operations Supervisor at Quality Inn Gloucester, responded to this review

Thank you for such a wonderful review of your recent stay here at Comfort Inn. We were very delighted to hear that our front desk was able to accommodate your requests, and that our accommodations exceeded your expectations. Your recommendation is greatly appreciated, and we sincerely hope we can share our hospitality with you again if you are ever back...

Midland, Texas
Reviewed 31 March 2014

I came to Gloucester to attend a funeral. I could not have stayed at a more welcoming and warm place. From check-in to check out it was an outstanding experience. The staff was warm, supportive and very helpful. The accomodations were clean and comfortable. I have stayed at hotels all over the US and I would rate this experience as...

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Helpful?
Thank Jar R
Lisa_T_Little, Operations Supervisor at Quality Inn Gloucester, responded to this review

Thank you so much for the gracious review. I always love to hear the nice comments about the staff. That tells me we are doing the right things and caring for our guests! I will personally extend you gracious thanks to them. I hope that we can have the opportunity to make you feel at home again in the future.

Cumming, Georgia
Reviewed 25 February 2014

I am a monthly traveler to this particular location, and I can't say enough about the staff at this hotel. They all go "above and beyond" to make sure guests are comfortable, have everything they need, maintain the property, etc. Thank you Lisa, Monique, Alvin, Shane, David, Gene, Bill, and all ladies in the restaurant. You make my "home away...

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Helpful?
Thank Melanie L
Lisa_T_Little, Front Office Manager at Quality Inn Gloucester, responded to this review

We are always especially delighted when our frequent guests continue to be pleased, as it is our goal to provide excellent service to all of our guests. We look forward to your seeing you again soon!

Atlantic City, New Jersey
Reviewed 29 December 2013

The people who checked us in were very good but other than that it was bad. The property was old and tired. The air conditioner/fan was so unbelievably loud that it kept us awake all night. Even worse, it cycled on and off constantly so the contrast from the loud machinery to the silence woke us up every time we...

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Helpful?
Thank droppinout
Lisa_T_Little, Front Office Manager at Quality Inn Gloucester, responded to this review

We're glad we had the opportunity to serve you during your recent stay. We understand how important first impressions can be and on behalf of our entire team, I would like to apologize for failing to meet your expectations. We would like to assure you that delivering excellent quality of service and accomodations is the very core of our business....

Milwaukee, Wisconsin
Reviewed 2 December 2013

My family and I were in town for a funeral. We decided to stay at the Comfort Inn and boy were we glad we did. The hotel, staff, rooms and location all far exceeded our expectations. The staff was great with supporting us through our grieving time. They truly are the most supportive staff I have ever meet in all...

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Helpful?
Thank MadSocial
Lisa_T_Little, Front Office Manager at Quality Inn Gloucester, responded to this review

Our staff would like to thank you for your positive review as it is our goal to provide excellent service and quality amenities to our guests. We were delighted to read that our team helped make you and your family feel like our home was your home, especially during a difficult time. I will share your kind comments with our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn Gloucester

Address: 6639 Forest Hill Ave., Gloucester, VA 23061 (Formerly Comfort Inn)
Region: United States > Virginia > Gloucester
Price Range: $130 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Gloucester 2.5*
Number of rooms: 79
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Also Known As:
Comfort Hotel Gloucester
Comfort Inn Gloucester
Gloucester Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn Gloucester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for what you want in a room and hope to receive good customer service!”
 of 5 bubbles willc586, 12 Sep 2016 | Read review
“Former smoking rooms on 3rd floor REEK!”
 of 5 bubbles gilaro, 28 Jul 2016 | Read review
“Book next door at the Hampton Inn .”
 of 5 bubbles 814budc, 21 Jun 2016 | Read review
“Maybe try one of the other ones in the area”
 of 5 bubbles michaelbQ8296UM, 6 Apr 2016 | Read review
“Don't accept a room near an exit door.”
 of 5 bubbles 527edm, 8 Dec 2015 | Read review
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